Social Profile: 
![]()
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
… View more
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Hours
| Monday | 3–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
DQ Food and Treat in Gas City, IN, 4969 Sloan Dr | DairyQueen.com
DQ Grill & Chill. Online ordering is unavailable while this store is closed. VIEW DQ® MENU. Set as my favorite DQ location. Map of Dairy Queen Location:: 4969 …
Dairy Queen Locations in Gas City, Indiana | DairyQueen.com
Find a Dairy Queen in Gas City, Indiana and enjoy fast, convenient, and delicious food. Happy tastes good!
Dairy Queen Grill & Chill, 4969 Sloan Dr, Gas City, IN 46933, US
Get more information for Dairy Queen Grill & Chill in Gas City, IN. See reviews, map, get the address, and find directions.
Reviews
Mandy Marley
This is a nice DQ. The food was really good. The service took a bit, but this was a busy weekend for the area with two big car shows going on. The team member was apologetic for the wait.
Would recommend – especially since they didn’t skimp on the sundae toppings!!
… moreWould recommend – especially since they didn’t skimp on the sundae toppings!!
Tim Ziegler
I don’t review many fast food places but with only 8 ratings at the time I’m writing this, maybe it will be a more balanced perspective, for those who read long reviews.
The main thing at this point is that this is a new restaurant. Things don’t always go smoothly when things are new and people are still learning their job.
So I’ve actually been here a few times since they recently opened, primarily for food. We like the rotisserie style chicken bites & salad and the fish sandwich. So far, the food seems consistent which is one benefit of fast food chains. I can’t speak to the criticisms of the other reviewers regarding food handling and prep but we have had no problems and liked the food so far. I’m cautiously expecting that concerns from other reviewers have already been addressed.
So that aside, here’s my assessment:
Location: 5 stars – new & nice
Food: 4 stars – happy overall
Service: 3 stars – mixed experiences
So the food and service are the most important items here, but let me explain my lower service rating. Most everyone has been friendly. When I attempted to use a coupon incorrectly, they gave me a small discount anyway as a courtesy. Another visit, I asked questions about their menu, and the person was knowledgeable. So all this is good customer service and it seems like they are trying.
My lower rating is for two things: 1) Inconsistency & 2) Lack of engagement at the inside counter. So far, I have not used the drive through, which apparently is prioritized. I prefer going inside even for to go orders, and most of my visits I’ve had to wait at the counter longer than expected for someone to come up and acknowledge me. I don’t mean waiting in a line of people until it’s my turn, but walking up to an empty counter to order or pick up a mobile order and just standing there. It would be one thing if everyone looked busy and they said something like “we’ll be with you soon” but most of the time they either never look at the counter or more surprisingly, they do look at me and then just keep doing whatever they are doing. Sometimes it appears they are just standing there although often that are talking to other people. I’ve been able to overhear some from the counter and not all of their conversations are necessary. This makes it seem my arrival is an inconvenience. I’ve also called out to people to get their attention before they acknowledged me at the counter. This doesn’t seem normal. This is bad service.
Tonight, I picked a mobile order, just ice cream. When I arrived at an empty counter, they were trying to figure out where a misplaced blizzard was supposed to go. They did not immediately interact with me. I was able to get their attention and asked if the blizzard was my mobile order – and it was. However, I still had a second item that was not yet made. I’m not sure what took so long but it took awhile… At one point someone else from the back (not the person at the counter) came up to the counter and asked if I needed something. That was good, as someone noticed it was taking a long time, and he didn’t realize I was still just waiting for my order to be made.
Eventually I got my mobile order but it was long enough that the blizzard started to melt and because there was no lid, the ice cream spilled out over the edge of the cup. I got ice cream on my gloves and in my car cup holder which is no big deal, but illustrates this took longer than just a few minutes.
So… These things can happen when a store is new. I’m hoping and expecting that things will improve over the next few months. I’ll be watching and update my review when there’s improvement. For now this rating of 3 stands due to inconsistent service as the weak link in the chain.
A few of you had a 5 star experience… I haven’t yet. Maybe we’ll get there?
… moreThe main thing at this point is that this is a new restaurant. Things don’t always go smoothly when things are new and people are still learning their job.
So I’ve actually been here a few times since they recently opened, primarily for food. We like the rotisserie style chicken bites & salad and the fish sandwich. So far, the food seems consistent which is one benefit of fast food chains. I can’t speak to the criticisms of the other reviewers regarding food handling and prep but we have had no problems and liked the food so far. I’m cautiously expecting that concerns from other reviewers have already been addressed.
So that aside, here’s my assessment:
Location: 5 stars – new & nice
Food: 4 stars – happy overall
Service: 3 stars – mixed experiences
So the food and service are the most important items here, but let me explain my lower service rating. Most everyone has been friendly. When I attempted to use a coupon incorrectly, they gave me a small discount anyway as a courtesy. Another visit, I asked questions about their menu, and the person was knowledgeable. So all this is good customer service and it seems like they are trying.
My lower rating is for two things: 1) Inconsistency & 2) Lack of engagement at the inside counter. So far, I have not used the drive through, which apparently is prioritized. I prefer going inside even for to go orders, and most of my visits I’ve had to wait at the counter longer than expected for someone to come up and acknowledge me. I don’t mean waiting in a line of people until it’s my turn, but walking up to an empty counter to order or pick up a mobile order and just standing there. It would be one thing if everyone looked busy and they said something like “we’ll be with you soon” but most of the time they either never look at the counter or more surprisingly, they do look at me and then just keep doing whatever they are doing. Sometimes it appears they are just standing there although often that are talking to other people. I’ve been able to overhear some from the counter and not all of their conversations are necessary. This makes it seem my arrival is an inconvenience. I’ve also called out to people to get their attention before they acknowledged me at the counter. This doesn’t seem normal. This is bad service.
Tonight, I picked a mobile order, just ice cream. When I arrived at an empty counter, they were trying to figure out where a misplaced blizzard was supposed to go. They did not immediately interact with me. I was able to get their attention and asked if the blizzard was my mobile order – and it was. However, I still had a second item that was not yet made. I’m not sure what took so long but it took awhile… At one point someone else from the back (not the person at the counter) came up to the counter and asked if I needed something. That was good, as someone noticed it was taking a long time, and he didn’t realize I was still just waiting for my order to be made.
Eventually I got my mobile order but it was long enough that the blizzard started to melt and because there was no lid, the ice cream spilled out over the edge of the cup. I got ice cream on my gloves and in my car cup holder which is no big deal, but illustrates this took longer than just a few minutes.
So… These things can happen when a store is new. I’m hoping and expecting that things will improve over the next few months. I’ll be watching and update my review when there’s improvement. For now this rating of 3 stands due to inconsistent service as the weak link in the chain.
A few of you had a 5 star experience… I haven’t yet. Maybe we’ll get there?
Joy Dewalt
WORST DQ EXPERIENCE EVER! I am a huge DQ fan! I love the chicken strip basket. Family and I went through drive thru, the night before leaving town, for a wedding. Order was COMPLETELY wrong! Had to ask, 3 times, to get our 2 small blizzards. Our drinks had no ice (didn’t order that way) and were the wrong beverages! My chicken basket was a 3 PC but only received 1 piece. No one got their correct food and all the French fries were very old and cold. Employees were very rude and wouldn’t fix the order, even though our receipt matched what we were asking for. Employee literally said, “Bro I am tired and dont want to be here” when we corrected the order at the speaker. We were in a hurry and didn’t check the food until we pulled away. Tried calling the store, but no one answered. Very disappointed in this location.
… moreDarrin Williams
Always love Dairy Queen! First time at this location and definitely a great experience. Got two of my favorite treats….the Blue Raspberry Slush (originally the Blue Mr. Misty) and the Oreo Blizzard. The flavor is still there and causes the nostalgia to flow! This location will definitely be getting more of my business now that it’s the closest to me. I’m looking forward to the summer especially and will be ready to try more items on the menu. This location definitely has their game on. Will be recommending this particular one to anyone local looking for an amazing Dairy Queen treat!
… moreSaragoD
The ownership is lucky I don’t file a lawsuit or get the media involved. I was denied service when I brought my service dog into store with me. I was carrying my 7.5lb Chihuahua with me to grab a blizzard right quickly and leave. Your employee said the manager told them no animals allowed. You might want to educate your employees about the law. DQ just lost my business forever. No wonder their businesses are shutting down everywhere.
… moreChad South
Best ice cream. We tried some of the new flavors and the sugar cookie disappointed a bit. Probably should have made a different choice. Still great ice cream just don’t pick sugar cookie.
… moreJeremy
Absolutely disgusting. Flies all over the dining room, staff looked strung out and annoyed, food service was sloppy, and even the soda was flat because there was no ice. This location should be shut down until it’s cleaned up and run by people who care.
… morePamela Cheney
Very busy when we first came in but the staff were friendly and helpful. The tables and restrooms were clean. Our food was hot with a little wait time. Blizzard was the best!
… moreHaylee Rankin
I wasn’t going to say anything, but this seems to be something that is acceptable at this restaurant. My husband witnessed an employee not washing his hands after using the bathroom. And I went to speak with the manager and it was the manager who didn’t wash his hands. When they told him i wanted to speak with him after asking for the manager 3 times, he starts to walk towards me and sees my husband and quickly turns around and goes and washes his hands for like 10 seconds. They also gave us our food on a dirty tray. And put the spoon on the tray! It was absolutely disgusting. They have zero hygiene. I work fast food and have for years, they need to learn, you wash your hands in the bathroom and in the back. I wasn’t going to say anything because I’m not trying to get anyone fired, but after reading the reviews it seems it’s okay for them to not wash their hands. We will never ever go back to that dairy queen ever! As we were leaving the register employee proceeds to scream to the back and ask what the lady wanted to speak to him about, he couldn’t even wait till we got out the door. And it’s none of his business. I told him three times I wanted to speak with the manager. He could tell I was upset the first time, he should have just got the manager and been done with it. I am absolutely disgusted that the manager didn’t wash his hands and I can only imagine what he let’s slide with other health and safety issues. The trashes were so full and all the tables outside and inside were dirty. It was an absolutely terrible experience. And like I said, I wasn’t going to say anything but I read these reviews and it seems a lot of others feel the same way.
… moreRandy Smith
I had an unrelated situation in the drive thru and the GM handled the situation great. He went above and beyond when he didn’t have to and I will now be an advocate for this specific location.
Thanks!
… moreThanks!