Raleigh Priest
Ordered two hot dogs with just ketchup and mustard and they gave me chili dogs the first time. asked for it to be fixed and they gave me two hot dogs with tons of onions on them. we told them multiple times hot dogs with just ketchup and mustard. Hot dogs are also ice cold under all the onions I scraped off so they couldn’t even be bothered to warm them up when giving me the wrong thing. On top of that they also put my order in as two singles vs the 2 for $5 so they also overcharged me. make sure you check your order before you leave.
… moreSeth Moore
Employees does not wear gloves. One girl was whipping her hands off with a nasty brown rag in a “ sanitation “ bucket that looked like diarrhea water. I swear a bunch of chickens running around with their heads cut off. Wouldn’t even rate one star! Completely disgusting
Update: me and 2 other people got food poisoning. Assuming it’s from the diarrhea water bucket the employee was whipping her hands off in! DO NOT EAT HERE. I will be filling a complaint with corporate
… moreAmelia Jennings
This location is basically ran by a bunch of teenagers who simply don’t care. Blizzards are always half melted and never “flipped” so you KNOW they’re for sure melted. They’ve remade several blizzards for me on a couple of occasions but today I was so over it. We ordered two meals with two drinks. The drinks were supposed to be diet…they were not. We also ordered large drinks and they were only half full with no ice…The food looked like it had literally just been thrown together, we basically had to rebuild my husband’s burger, no napkins and when we asked for ketchup at the window the guy handed us 2 packets and called it a day. I’m usually not one to write reviews like this but this dairy queen location is probably the worst in the tri cities.
… moreCrystal Harvey
We ask for the TikTok viral cotton candy parfait. They said they have never made one but they would give it a try. They did amazing and they were so excited to make it for me. The staff was amazing and had fun doing my order!!! Thank you for the great service. I will be back for another!
… moreJonathon
I usually have no problem here but tonight imparticular really frustrated me. When we drove up everything we tried to order they said they was out of. It wouldnt have been bad if it was 1 or 2 items but atleast 6 items we asked for they said they was out of. We finally found something they had, i ordered a hotdog with chilli and cheese and had to get fries because they was out of cheese curds. They was also out of almost every blizzard flavor. When I got my food it was thrown in the bag the fries was all in the bag and the chilli and cheese hot dog was all over the box they put it in. They gave me zero napkins and I couldnt eat the hotdog without dripping or getting it all over me or my vehicle. The chilli and cheese wasnt even on the hot dog it was all over everything but the hot dog.Very bad experience and ive never has a issue until tonight and it seemed as if they wasnt prepared or cared for quality of service very frustrating. Its all about the experience and tonight they failed to be prepared or prepared to care about service and quality of food delivered to customers.
… moreTyler11 (The_TDog11)
Everytime I come here and they say they are out of an ingredient and can’t make my order when just a little bit of creativity involved would’ve allowed them to still make the rest of the order and then modify or change the one item. Honestly terrible customer service. Pay them more for better employees or pay them less for the quality and charge me less for the ice cream something has to give.
… moreJacob Jones
Whoever runs this place needs to hire more staff. The employees are overrun and exhausted. The service is good but the restaurant suffers because if the limited staff.
… moreAdriane Hall
I get hotdogs here at least once a week because it’s a pregnancy craving. I got two tonight and it was not the normal chili. It looks and smells like hormel CANNED chili. I’m so disappointed because I’m soo hungry. THE SPEAKER WAS BEEN MESSED UP FOR MONTHS, PLEASE FIX IT.
… moreZachary Reshovsky
One of a series of really awful experiences with fast food in this region. Called them ahead of time and they literally could not answer basic questions like “what is your most reasonably priced product” and answered other questions with filler words. Person who I talked to needed to be asked same question multiple times.
I look forward to lodging a complaint with Dairy Queen’s headquarters. If you are interested in DQ, please keep driving to another location. This one’s low quality service will leave a bad taste in your mouth literally and figuratively.
… moreJason Sanders
This was our 1st time to visit this place. Don’t normally go to Dairy Queen but we were intrigued bc the drive-thru line was always stacked! So we decided to give it a try. The girl servicing the drive-thru wasn’t rude, just once again another worker that seemed to NOT want to be there with zero customer satisfaction on appearance towards customers. But atleast the food was actually really good. The burgers were cooked and prepared perfectly, the fries were the most surprising how awesome they tasted, and the blizzards were unbelievable! So we def recommend going here regardless if you get an unfriendly girl in the drive-thru as the long drive-thru goes pretty fast!
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