Dairy Queen Grill & Chill

  4.1 – 444 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 37188

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Reviews

cullen dick
I’ll start with the fact that I have been in the restaurant industry for almost a decade. Both experiences I’ve had at this Dairy Queen have been nothing short of terrible. The first experience I had, I was ordering for me and my family (5people) everything was going good until I got to the window and he told me that I needed to come inside if I was going to order that much food. It was 5 meals. I’ve never been told in a DRIVE THRU that I have to come inside at any FAST FOOD restaurant. Not to mention his tone was very disheartening. Today we got drinks from there but one was modified a certain way to which chris said he couldn’t do so we told him we get it that way every time(which is true) so he overfilled it causing to spill all inside of my car. Thankfully I have never encountered a manager like this at any restaurant I have ever worked because they probably would’ve been fired. It’s not surprising he’s only been at this location for 6 months he probably got fired from his last job.
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Lizmarie Davila
Very disappointed at the quality and amount of food vs what is shown on the menu. I always expect actual food to differ from the way it looks on the menu but this is just nowhere near what it should be. 6 of the tenders I got barely make 2 from the picture on the DQ menu.
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Cliff Berry
Ordered two blizzards with lids at the drive through speaker box. Confirmed that they heard I need lids which they assured me they did. Get to the window no lids and the blizzards’ ice cream is 2-3 inches above the cup line… which is fine because they have tall lids. Well I tell the guy at the window I need lids… he takes a flat lid and smashes it down on the 2 extra inches so globs out the sides which means it wont seal. Wipes it lazily with a napkin and hands it out the window… doesn’t even offer me a napkin. On the second one he realizes that he probably shouldn’t do that again so tries the big lid… but doesn’t take the spoon out… he basically tries to shove the spoon through the bottom of this SMALL blizzard because he cannot be bothered to just throw the spoon out. Again I received the same amount of napkins as the cares given… hope you enjoy the last $15 you will see from me.
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Zach Simons
Come here every so often and it’s okay, but Lily was working tonight and made the experience 10/10. She deserves the recognition (and a raise)
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N & K Ross
Its time to give up on this fast food service. They are constantly out of ice cream, food, and containers to serve items. The management should really be re-trained, put on a probation period, evaluated and let go if they cant improve.
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Meridith DeRaps
I ordered 5 blizzards and am really disappointed!! They were really busy, but that’s not an excuse for giving me blizzards with hardly any toppings in them! I got a large choco brownie extreme, but what you should call it is a chocolate vanilla twist ice cream without the cone!!! If I’m paying almost $30 I expect to have my toppings!!
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Min Rn
I don’t have DQ often but when I do, the workers are always so nice and personable and the food always tastes fresh and delicious! You can tell that all the workers are genuinely good people and it’s nice knowing that my food is being prepared in good hands 🙂
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Josh Hager
The ice cream is always good. My only real knock is that their twist machine has been down for at least 3 months. They try and do their best by stacking it, but it’s not the same.
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Bryson Stotler
They tried to charge me 7.40 for a SMALL blizzard that was 4.99 on the menu. I didn’t add or mod anything. Lady at the counter was rude too. I worked at Dairy Queen for 2 years, I would know how it works
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David Hardaway
This is the 2nd time in 8 days. They can’t even make the order correctly as it was ordered! They held half my order because we were the only people there and they ran out of hamburgers because they got a door dash after I ordered. Then you don’t want to order food so I got just a PB Parfait with extra hot fudge. When they were giving it to me I asked about it looked normal and was told no that’s extra. No it was normal and again I didn’t even eat it as it had extra peanuts not Hot Fudge. Need better workers or at least some management that cares. Don’t go here because they are the worst place in White House. You want Ice cream or a Hot Fudge sundae go to McDonalds before here at least they get that right. No one even will call or contact you about anyone’s complaint!
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