Janie Lanyi
I wasn’t even mad they gave me the wrong food because it was still a burger but while I was taking the setup off I noticed mold on the lettuce, a big chunk too so it’s definitely noticeable. Tried calling them twice to let them know and no one answered. I live 20 minutes away from town, so I wasn’t driving back up there. But I know that lettuce is gonna be reused tomorrow since they won’t answer.
… moreKamya
Very disappointed in this location. I have visited other Dairy Queen locations and never had a bad experience until now. For the employees to think they are doing a good job is crazy. The store is filthy and food is barely any good. Very disappointed, please do better . Sadly I do not recommend this location at this time
… moreGhost Rider
For about 30 years I have always went to dairy Queen here in Douglas for the past 20 years I have always gotten four chili cheese slaw dogs and they were wonderful I always ate two of them for lunch and took the other two home now since they have changed owners the food has went way down I cannot tell you how many times I have taken food back up there and even the managers fuss at me and they do not want to make it right I used to go through the drive-thru to get my food now I have to go inside just to get them to try to make it right now they have loaded it down with so much slaw and this slaw doesn’t smell right and the slaw is actually warm it breaks my heart to say this but I will never go back to this dairy Queen in Douglas!! I will take my business of 30 years somewhere else!!
… morejamirah white
ask for a dq cooler & didn’t receive the correct one when asked they said machine down after i paid! -3/10
… moreBJ H
The Dairy Queen has crashed. Quality is terrible. This is considered a 3 peace chicken strip box. lol Looks more like a chicken chunk box. Way overcooked and it’s obvious the employees really don’t care about quality and Consistency. The picture explains it all.
… moreBrittany Williams
Fries were gross. Chicken tenders were supposed to dipped in BBQ sauce. Barkley dipped. My bread wasn’t toasted. I could go on and the drive thru speaker sucks
… moreCody Price
I eat here regularly and during the day this place is great but at night time you can tell there is a lack of management. I waited 35 minutes for a strawberry sunday… And the entire line that was in the building had already waited longer than that. In the back you have a 3-4 employees are running around like crazy trying to get orders out and the other half is standing around socializing. Do better Dairy queen.
… morechris mcdaniel
I went to get lunch for my family. I get there and begin ordering in the drive-thru. I immediately feel like something is wrong due to the way the person that is taking my order is acting. Very impatient, over bearing, and just quite frankly rude. She even went as far as to act like me ordering was a hassle to her.
She rushed me to order. I was not done ordering when she told me my total. My order cost me 70 something dollars worth. I get our food and then I check it ( like usual) just to make sure I got everything I ordered. I check everything and they got 3 of my burgers wrong, sland I was also missing things as well. So I walk inside and speak with someone to try and get the order correct. The woman behind the counter tried her best and she redone my order, which was messed up by the drive-thru employee. She was able to get everything corrected and refunded my money and gave me an updated price for my food. After that I paid the new price and then they ended up still messing up the order again. I just asked them for a refund and left. My food that was still in the car was cold, my milkshakes were melted and my drinks were watered down. While I was waiting for my refund, the employee who got my order wrong the first time was acting like it was a joke and laughing while I was waiting to get my refund. The manager apologized and was able to get my refund back to me. In all my experience today was horrible and I will not take my business back to this Dairy Queen. I’ll go out of town instead.
… moreAva Hancock
Burger was dry like it had been cooked awhile ago
… moreAmanda Morgan
They took my payment then I sat at the window for about 3 mins before another female opens the window and rudely says pull up rite there and pointed to the curb and closes the window. I got 2 strips meals with curdsin place of fries and when I got my food it looked like it was thrown in the box.
… more