monica may
When I arrived, there were three teenagers working who were unprofessional and extremely rude. It took them an unreasonable amount of time to come to the window, and when they did, they informed me the store was only accepting cash.
When I asked whether management was aware of the machines being down, or if this was simply an excuse to take cash, their behavior suggested they were not taking the situation seriously. What made matters worse was that one of the employees (pictured) refused to provide me with the store’s phone number when I requested it so I could report the issue.
This type of behavior reflects very poorly on your company. Customers deserve respectful service, transparency, and honesty. I would appreciate this matter being addressed promptly, as well as confirmation that management is aware of the situation.
Thank you for your time and attention.
… morejanet jenkins
KEEP DRIVING
I will NEVER go back here. I ordered a double cheeseburger meal that advertised for $9.49 my drink was pine apple lemonade. The young lady said $14.08. I’m confused cause what did you put on that burger. This person held up a kiddie meal cup and said this.. no you can keep that. No wonder they business is slow. Do Better.. ain’t no way you charging 4 dollars for a cup that you give in children meals.
… moreTwoWheelRiders Powdercoating
Traveling from Atlanta to Augusta Airport for my son flying out. Don’t ask about the flight details But Dairy Queen made it worth it for the 3 of us. Spending time on the road with my boys is good.
… moreMay Nortom
I truly wish someone would open a fast food restaurant that took pride in their food, manners, portion size and cleanliness. We ordered a 4 piece chicken tender meal to split on our way to Statesboro GA. When we got our meal in the drive thru I will admit it was hot and fresh but the gal working the window rolled her eyes at us for asking for condiments. And when we opened the meal…. the gravy was runny and the chicken strips were the size of a ketchup packet!!! Let me tell you Dairy Queen owners that your food is to expensive for what you give out!! 10 French fries and tiny chicken Tenders doesn’t amount to 9.00 plus tax!!! Also would you mind toasting the bread next time!!!
… moreTaylor A. Brock
Came in on Sunday night just to stand at the cash register waiting for anyone to acknowledge me. A lady from the back came out with a tub full of cookies cussing. A man came out after her. Neither acknowledged we were even there so we left. I usually come through drive thru and am pretty understanding when it comes to almost anything but that was unacceptable and I won’t be back.
… moreJeremy Ferova
Would have been zero stars but that’s not an option. Got to there about an hour and half before it closed and they said the kitchen was already closed. The whole place doesn’t close till 930pm.
… moreZach Fedewa
Do not come here if you have nut allergies. I just had a reaction from a blizzard here. Their staff are not equipped nor do they care about taking proper precaution for allergies. Half of the staff are wearing random clothes. No hair nets in sight. Upper management needs to get on this store ASAP.
… moreAmanda Barrett
They close at 9:30 and that’s clearly posted on Google but I just tried to order food and they said the kitchen is closed . Ha
… moreElisabeth Jones
I went to the drive through, no answer, I went in…filthy. counters sticky, floors sticky and the drink section sticky and this is 11 am smh
… more