Dairy Queen Grill & Chill

  3.7 – 458 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 30268

Hours

Sunday11 AM–9:30 PM
Monday10 AM–9:30 PM
Tuesday10 AM–9:30 PM
Wednesday10 AM–9:30 PM
Thursday10 AM–9:30 PM
Friday10 AM–9:30 PM
Saturday10 AM–9:30 PM

Address and Contact Information

Address: 9125 Roosevelt Hwy, Palmetto, GA 30268

Phone: (770) 463-4762

Website: https://www.dairyqueen.com/en-us/locations/ga/palmetto/9125-roosevelt-hwy/4605/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5NTg4OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

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Reviews

Carolyn Proffitt
We absolutely love OM at the drive thru at lunch time on most days at this Dairy Queen location. He is so kind to us and knows our order by heart! We look forward to seeing him each time and he is the reason we come back to this DQ location so often!
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Clarke Eads
Customer services isn’t great. She was really struggling to understand us. I asked for onion rings and they gave me fries. Even though she repeated the order multiple times. Didn’t get a receipt. Flame thrower burger was more like a cheeseburger with a sprinkle of buffalo sauce. Not great.
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Matt Maes
Update: For some reason that I don’t yet fully comprehend, I subjected myself to a Blizzard and the horrible customer service that comes with it — at this particular Dairy Queen location. After hearing a muffled and less-than-appreciative”$6.45 Next window” by the kid on the speaker (no “thank you” or cheery tones to be found here), I was treated to a long, shall I say Aggressive Scowl by the person at the window — after having the nerve and the gall to politely ask her to wipe a *long drip of ice cream* running down the side of the cup before handing it to me — as it would have dripped all over my hand and the interior of the car. It was literally a 7 second scowl. Impressive.

So there’s that.

The kitchen seems to be entirely run by kids. At least I have some satisfaction that, despite hitting my waistline, the Blizzard did taste good.

Just hoping the management or ownership will understand that customer service needs to be addressed at this location, as it continues to suffer.

Previous post: Hours posted open until 10 pm. Arrived at 9:29 and it’s closed. Sign is off, menu lights are off – yet employees are inside, maybe closing up early. Can’t recommend.
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Melinda Engard
OM is the best! Service is always great. I’ve never had a bad experience at this D.Q.
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Joshua Baldwin
Great place for a delicious treat, went a little later and the quality was still great!
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Nikki
My blizzard was already melting when they gave it to me in a bent up wrinkled cup. They weren’t going to say anything about it until I asked. They had some flimsy excuse that I didn’t believe. A small blizzard is $5, and they really are small. At least it could be served fresh and presentable. It’s not worth the complaint. I just won’t return here again.
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Craig Wilson
Young lady in the drive-thru was a bit rude when she couldn’t hear me. She seemed irritated. I felt like and inconvenience for her. Ordered two shakes. Was not offered whipped cream, but shakes came without whipped cream, even though the menu photos showed them with it. This is why Chick-fil-A is kicking tail on every other fast food restaurant.
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Dillon Bloecher
Food is great, but they always tend to close earlier than advertised, which is frustrating for some that only is around that area at night. Do not go here past 9 and expect to be served. There is a good chance they are already closed. They really need to update their hours if they’re gonna be like that.
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Jazzy T
$8 meal deal hard chicken tenders. Little fries. I purchased four boxes like this.
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Meredith Mitchem
This place obviously needs to be managed better. Every time I go here the dining room is closed or the ice cream machines are broken or they give me the wrong order. Every time. The customer service is lukewarm. I’ve given this place multiple chances. Honestly, you’re better off going to the grocery store and buying a couple of pints of ice cream as it’s cheaper and you get more of it. Anyway, that’s what I did today after finding their dining room closed again!
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