Mari P
I’m not one to write reviews, but I just had an extremely poor customer experience at this Dairy Queen location. I went in to use the restroom and decided to order a meal to go. Instead of taking my order, the three employees behind the counter (including one employee who I believed to be a manager) walked around holding their own conversations. I stood in front of the counter for 3-4, if not 5, minutes, listening to them talk about Thanksgiving and watching them work, waiting until I got the message and left. After I left, an older couple walked in and was promptly serviced. I can only come to one conclusion and that is that I was not served due to being visibly Black. Very unfortunate experience all around, the bathroom was also poorly maintained.
… moreBrielle Hammerstein
Every single time I come to this location they get something wrong. Usually it’s something small. Today I ordered 2 meals and it totaled $35 (which is a lot for 2 meals at a fast food place) and they forgot half my order. I got the drink that’s it. So my $35 order consisted of 2 chili cheese dogs, cheese curds, and a blizzard. This place needs to do better
… moreJeremy Sisler
I was hungry coming home from work and I decided to stop in. Right away I met this tall stout man knotted with muscle, he said his name was Dillion. He gave me outstanding service, his eyes are like portals to another dimension free of torment and worries, a land where milkshakes flow as rivers and brownies as rocks. His words tickled my eardrums like a whimsical tune. Dillion made his way to the back with my order as I watched him create beautiful art. His juicy burgers were tender and full of flavor, the crispy chicken tenders were cooked to a perfect 165 degrees, the flavors blessed my tongue with tastes I will search for until the end of my days. Absolutely outstanding service!!! Give Dillion a raise, I will be coming back!!!
… moreMalinda Murray
We were at the Reedsville WV location and used the drive thru. The young lady who took our payment seemed pleasant enough.
When the food was handed to us the bag was handed to us, all I seen was an arm coming at me, could not see the face.
Here is your food and the window was slammed with no other acknowledgement.
This location needs a refresher on proper customer service.
… moreAre Jay
Worst dairy queen around. It’s always a 20-30 minute wait on your food, dine in or take out. They stop serving food for some reason before 9:30 when they don’t even close till 10. And at least one thing is always incorrect with your order. They other day when I stopped they gave me a sprite instead of a coke. Then today they gave me the BBQ chicken strips instead of the garlic. It’s always something with this dairy queen. Horrible.
… moreSydney Curtis
If you are in for a watery treat here is the place to come Reedsville dairy queen the worst dairy queen around! I’ve been going here since I was little and it’s always been the same the service is horrible and the ice cream machines are always down and never work! The best part is if they are up and running the ice cream is never thick and good it’s. By the time the give it to you it looks like they let it set out in the sun for a few hours first and by the time you can even get it to your mouth half of it is running down your hand onto the floor. That’s all for now but I do not recommend.
… moreTyler Street
The food and ice cream wore good but the wait is terrible
… moreMichelle Pasquale
I got a cheeseburger n it was COLD… The area behind register and kitchen area was disgusting… The lobby area was filthy as hell tables were dirty and the STAFF was touching their nose and mouths then touching he customers cups. One staff memeber put the marshmallow creme and chocolate syrup in a cup amd stuck the cup up to her nose n smelled it then proceeded to put the ice cream in the cup then sent it out the window.. A drive thru food order is suppose to go out in 4 minutes or less and one custoner sat at window for 10 minutes waiting on meal and they wrrent even busy… Very disatisfied with this DQ… WONT BE GOING BACK
… moreRenee Hawkins
I have been to the Dairy Queen, reedsville location, Many, many times. Staff is very polite, food is always fresh. The only complaint I have is they need more help they are worked like dogs with low pay. As much money as this company makes staff should be respected better by owner.
I do have one request. The hamburger buns I would like to see sour dough bread as an option. I don’t like the hamburger buns at all.
… moreBeverly Graham
My husband just stopped to get a slushy and the sign said large is $2.99 but when he got to the window the girl said it was over 6 dollars. He told her what it says on the sign at the speaker so she went and looked and said it is wrong because our prices changed and told him again it was 6 dollars plus. Needless to say he didn’t get it. How is it legal to advertise one price and charge double that price at checkout?? To me that is false advertisement and against the law.
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