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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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Reviews
Michael Katz
I placed an order for an ice cream online. Paid and received a confirmation to pick up the next day at 2:00. Had people coming to our home at 5:00, when I got there nobody knew what I was talking about. The girl who was “helping me”? Was rude and disrespectful. I had her call her boss hoping he could explain to her how to credit me my $40.
After hanging up she asked me to come back some other time. Ok, no birthday cake and no refund. When she had her phone on the counter I saw her managers number so I stepped aside and called. Worse than her!!! From my tone on the phone he told me I was being condescending to him and if he was in the store he would remove me? Excuse me but now your threatening physical removal of a 70 yr old man? This location is in need of a new managerial team, who are concerned with their customers. This was the worst interaction I have ever had with a business.
Do yourself a favor and go to W. Boylston location as I did afterward. Much better experience
… moreAfter hanging up she asked me to come back some other time. Ok, no birthday cake and no refund. When she had her phone on the counter I saw her managers number so I stepped aside and called. Worse than her!!! From my tone on the phone he told me I was being condescending to him and if he was in the store he would remove me? Excuse me but now your threatening physical removal of a 70 yr old man? This location is in need of a new managerial team, who are concerned with their customers. This was the worst interaction I have ever had with a business.
Do yourself a favor and go to W. Boylston location as I did afterward. Much better experience
Estelle M
The service is terrible as everyone has a face as if they don’t even want to be there. No greeting or smile. They need to improve there hospitality so more people come in. I recommend the West Boyston. Where you feel welcomed and invited to eat there.
… moreAshwin Alexander
The frozen desserts are overpriced. I hope you noticed that I use the word frozen deserts not ice cream.
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For frozen desert quality I don’t think they are worth that kind of price. For the meals, the portion size is absolutely frugal.
… more.
For frozen desert quality I don’t think they are worth that kind of price. For the meals, the portion size is absolutely frugal.
Carrington Terry
Whoever is working the blizzard machines right now, 11/15/25 at 8:50pm is doing a HORRIBLE job and ripping people off. I order two mini blizzards with extra oreo and Graham pieces via the drive through, I live minutes away so when I get home I realize they only filled the mini blizzards HALF WAY in the cup and didn’t give the extra oreo and Graham I paid for. Lazy, thieving workers. Smh avoid this location. Second time it happened. Not again. All the other locations are WAY better. Workers aren’t lazy and they don’t try to rip you off.
… moreRob Santana
I just want to say if you pick up your food hot off the grill and fryer this place has excellent burgers and fries. If you aren’t lucky enough to get it just cooked, especially the fries it’s only mediocre. I wish somehow they could always serve just cooked fries because it makes you want to go back again asap. But I realize that’s a tough decision for the fry chef. I think hot fries is the one thing they should try to deliver if at all possible because you can’t beat them. I will be back. Nice friendly staff and clean restaurant. I enjoyed my dinner driving back on the MassPike! Ty Dairy Queen!
… moreFrankie Vazquez
Food and ice cream are good but the customer service needs work , almost feels like your bothering them ordering, no proper greeting just attitude most time I been. Would have to agree I rather drive alittle further West Boylston location …
… moreAlec Foisy
This is the 2nd time I was at the Worcester MA store and the fries were ice cold and barely got any. On top of the burgers having no bacon when they were supposed to and they had no ranch for my kids tenders. And it took 25 mins and we were the only ones in line!!! 2 bacon burger meals, a tender basket and a shake $49
… moreCourtney Bien
Ordered a pretty big order for a family of 4. No complaints; although I do wish the tenders were a bit bigger. I loved the chocolate cherry dipped cone so much.
… moreIsa Rivera
So we order regularly from here the strawberry cheesecake blizzard specifically, i always add extra topping and pay for it, but it seems i never get what i pay for, this store is great and the people are all good people , just please honor the order, and give me the extra toppings i pay for. Thank you and please comply
… moreAnnaMarie March
It was just bad timing. They were behind in pushing orders out and we waited at least 10 minutes for our order to be taken . The chaos died, our order was taken, we received our food really quick.
The food: I got the 2 for 4 and the pretzel was ok. The sauce that came with it taste weird. My burger had way too much mustard that it ruined it. My son got a double cheeseburger. He said it was good as well as onion rings and a blizzard. I tried the onion rings and I like them. No bad.
… moreThe food: I got the 2 for 4 and the pretzel was ok. The sauce that came with it taste weird. My burger had way too much mustard that it ruined it. My son got a double cheeseburger. He said it was good as well as onion rings and a blizzard. I tried the onion rings and I like them. No bad.