Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 1005 E Ennis Ave, Ennis, TX 75119
Phone: (972) 875-5859
Website: http://www.dairyqueentogo.com/
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Reviews
If I could give a zero I would
Where I live there is no Dairy Queen
They close at 10 I pulled up at 845, 3 cars in line.when I got ready to order all of a sudden they ice cream machine down for cleaning. I said the lady in front of me literal just got like 4 cups. Yes ma’am that was our last order. I said can I talk to your manager the cashier said she in the bathroom. I said I’ll wait. Then the cashier come back and say is this about the ice cream I’ll go ahead and get you some I said I’ll just wait for your manager, she said she busy right now. So I’m confused then here come the manager after the little girl laughed and thought it was funny. So called manager come over and said she wasn’t the manager so I asked for her manager and all of a sudden she was a manager again. The issue never got resolved and the cashier never gave her name but the confused manager name Alanna
I visited the Dairy Queen in Ennis around 1:30 PM today and was really disappointed with my experience. I ordered a Hunger Buster with cheese and mayonnaise, “all the way,” as part of a combo meal. When my order was brought out, it was missing the drink. After that was fixed, I went home only to find my burger was completely plain — just the meat and bun, with no condiments or toppings.
I went back and explained what happened, asking them to fix it, but instead of remaking the burger properly, they just added mayonnaise to the same one and handed it back.
I’m really frustrated with the lack of attention to detail and poor customer service. I paid for a meal made to order and didn’t get what I asked for, even after giving them a chance to correct it.
Service is really bad here, the owners need to clean house and start over.
2:06 they pulled us to the stop sign waited about 15-20 mins and I called to ask is my food gna be hot , and the lady that picked up was very rude when I asked that question ! She said the food will come out when it comes out and I just simply asked will it be hot since I’m waiting ! Just lost a customer that come all the time from another county just to eat there . But I will not be coming BK