Manuel Saldana
Service wasn’t the best messed up on the order twice the sundaes we ordered were almost basic except the hot fudge sundae looked lik a milked sundae personally I won’t be coming here im going to the one on western service is way better an they step it up
… moreRobin Ballard
So. I left a bad review a few months ago. Dairy Queen asked me to please give them another try. Today I did. Cold fries, soggy burger AGAIN. I grew up on Dairy Queen. Sooo disappointed. This is my last time to go to the location on Western. Shame on y’all.
… moreLillie Atkinson
I’m not sure who works there on Thursdays around 12:15 PM, but I just wanted some ice cream so I went through the drive-through and I remembered that Dairy Queen offers special deals on certain days, but I had already driven up too far to see the specials, so I asked at the drive-through what the specials were, and the lady taking my order just very rudely told me to read the menu, so I didn’t even bother with getting food, I just ordered my small vanilla ice cream cone with sprinkles like usual. She did not ask me if I wanted anything else and I was going to order something else, but she cut me off and just told me to pull up to the window. At the window, she handed me a chocolate cone, and I told her that I asked for vanilla, but that looked pretty good so I would take that. She rolled her eyes at me and ran my card and then handed me back my card without saying a word and when I tried to say thank you, she just closed the window in my face. I would’ve actually bought a meal instead of just ice cream if she would’ve been nice to me. There is one lady with red hair there that is always super nice to me, and I have had a few people be rude when I order, but I chalked it up to that just being the fast food industry, but I’ve never had an experience like this here and it discouraged me from coming back.
… moreAaron Phillips
The food is OK for the price. It’s near the house and I do like a couple of the sandwiches. It’s hit or miss with the works. Most are kind and helpful, occasionally it seems like someone is having a hard time. I’m sure they aren’t paid enough. Will drop by occasionally.
… moreBecky Turner
We just went there and ordered at the drive thru, order chicken strip basket and steak finger basket also ordered extra gravy. We got home no extra gravy and no gravy in my chicken strips. Is the same lady the manager? We have never had a bad experience until today.
… moreBritney Kennedy
I food from this location all the time and I wanted to shout out Nicole. She was very kind in this cold weather, we even talked about our tattoos. She needs a raise.
… moreJohn Maccarty
Great place to go eat at in great people they have great customer service in they make you feel welcome when you walked in
… moreErica Hernandez
We had an awesome lunch. Food was good but, the blizzards were so, delicious. The cashier was very nice. The place was super clean! Thank you ladies/gentlemen for your hard work! Have a wonderful day ♡
… morekylee reid
Every time we come for medium blizzards they are not full and the bottom 3/4 are just vanilla custard without the toppings. 🙁
Two years later –
We’re still having the exact same issue!! The blizzard you see here with 0 toppings is the bottom half of my salted caramel truffle blizzard. It’s a bit ridiculous to pay $6 for a blizzard and get half straight soft serve. Lame
Also, I pulled into the drive thru 5 minutes before closing and I’m pretty sure the lady inside called me a not-so-nice word…
… moreVicki thompson
The person that waited on me in the drive thru was rude and didn’t give me my change back. It wasn’t much change but none the less she could have asked me if I wanted my change. As long as she is there at the location on Washington street in Amarillo Texas, I will not be going back to that location!!!!!
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