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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 2702 Port Lavaca Dr, Victoria, TX 77901
Phone: (361) 578-1534
Menu Photos
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Related Web Results
DQ Food and Treat in Victoria, TX, 2801 E Red River
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DQ Food and Treat in Victoria, TX, 207 N Moody St | DairyQueen.com
Find a DQ Food and Treat at 207 N Moody St in Victoria, TX. Enjoy ice cream, burgers, & fast food convenience near you.
Fast Food in Victoria, TX at 207 N Moody St | Dairy Queen® Texas
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 207 N Moody St Victoria, TX 77901.
Reviews
Melissa Gonzalez
This is hands down the best DQ I’ve ever been to. We visited tonight after a baseball game, and the staff was incredibly respectful and courteous. The restaurant was also very clean. It’s rare to find such good service at fast food restaurants these days. Dominic, the gentleman working the counter, was very respectful and courteous. Well done and thank you!
… moreIris Ferns
I’ve been to a “few” been from Texas, but I can say that this one was awesome the employees were great and very friendly, and the store was spotless, definitely worth the trip!
… moreMike Oxbig
Subject: Feedback on Recent Drive-Thru Experience at the Victoria Texas Dairy Queen on 01/02/2024
Dear Dairy Queen Team,
I hope this message finds you well. I am writing to provide feedback on a recent drive-thru experience at your establishment on 01/02/2024 at approximately 2:22 pm.
Upon arrival, we were welcomed to Dairy Queen, and after confirming readiness to order, my wife and I proceeded to order a fully loaded banana split. Despite confirming the inclusion of pecans, the order received at the first window lacked this crucial component.
When I raised the concern with the server, I was met with an unhelpful attitude, being told that I did not request pecans and wasn’t charged for them. However, upon reviewing the receipt (attached as a PDF) and a photo of the banana split taken after receiving it, it was evident that we were indeed charged for the pecans. The issue isn’t the absence of pecans but the discrepancy in communication and service.
I understand that mistakes happen, but I believe a more customer-friendly approach in addressing the situation would have been appreciated. The server’s dismissive attitude left a negative impression on what could have been a routine and enjoyable experience.
Furthermore, I overheard staff discussing a pair of pants worn to a wedding, which seemed to divert attention from customer service concerns. I believe it’s crucial for the team to prioritize addressing customer issues promptly and professionally.
I hope this feedback is taken constructively to enhance customer experiences at Dairy Queen. I appreciate your attention to this matter.
Update: Email reply from a Dairy Queen Representative
Thank you for contacting American Dairy Queen Corporation (ADQ) and bringing your experience to our attention. I am very sorry to learn that you have been disappointed.
At ADQ, we truly appreciate the feedback we receive from our customers. It is only because of fans like you who care enough to contact us that ADQ and its independently owned and operated franchises can improve.
Your comments have been documented and forwarded to the independent franchise owner of this restaurant for their information and investigation. Additionally, I have forwarded your concerns to all appropriate ADQ personnel for their review.
Thank you again for taking the time to share your experience with us.
Best Regards,
Brent
Fan Relations Specialist
American Dairy Queen Corporation
… moreDear Dairy Queen Team,
I hope this message finds you well. I am writing to provide feedback on a recent drive-thru experience at your establishment on 01/02/2024 at approximately 2:22 pm.
Upon arrival, we were welcomed to Dairy Queen, and after confirming readiness to order, my wife and I proceeded to order a fully loaded banana split. Despite confirming the inclusion of pecans, the order received at the first window lacked this crucial component.
When I raised the concern with the server, I was met with an unhelpful attitude, being told that I did not request pecans and wasn’t charged for them. However, upon reviewing the receipt (attached as a PDF) and a photo of the banana split taken after receiving it, it was evident that we were indeed charged for the pecans. The issue isn’t the absence of pecans but the discrepancy in communication and service.
I understand that mistakes happen, but I believe a more customer-friendly approach in addressing the situation would have been appreciated. The server’s dismissive attitude left a negative impression on what could have been a routine and enjoyable experience.
Furthermore, I overheard staff discussing a pair of pants worn to a wedding, which seemed to divert attention from customer service concerns. I believe it’s crucial for the team to prioritize addressing customer issues promptly and professionally.
I hope this feedback is taken constructively to enhance customer experiences at Dairy Queen. I appreciate your attention to this matter.
Update: Email reply from a Dairy Queen Representative
Thank you for contacting American Dairy Queen Corporation (ADQ) and bringing your experience to our attention. I am very sorry to learn that you have been disappointed.
At ADQ, we truly appreciate the feedback we receive from our customers. It is only because of fans like you who care enough to contact us that ADQ and its independently owned and operated franchises can improve.
Your comments have been documented and forwarded to the independent franchise owner of this restaurant for their information and investigation. Additionally, I have forwarded your concerns to all appropriate ADQ personnel for their review.
Thank you again for taking the time to share your experience with us.
Best Regards,
Brent
Fan Relations Specialist
American Dairy Queen Corporation
Felicia Johnson
Always great service, fresh food and friendly staff!!!!
Service: …
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carla bankhead
This Dairy Wueen is the best in South Texas! Food always hot and delicious. The restaurant is clean…kitchen is clean. Staff is crazy friendly!
… moreTweetybird C
Food is better to eat at restaurant than ordering by phone or pick up. Cone is not full.
… moreJosh M
This place isn’t terrible. The problem usually is that there’s no one at the front counter. The time I went the janitor lady. Turn the computer on for the other lady. Who got another lady to do the older? So I think they’re a little confused on. Who’s actually supposed to work the register? But once you get the food, it’s not too bad. Ice cream is always good whenever the machine works.
… moreRuben Gonzales
Food came out fast but they where short handed drinks can after we received our order
… moreStephen Bales
Great place, clean with a down home, family feeling. Friendly, courteous staff!
… morePamela Gonzalez
Prefer to make the drive to this DQ versus the one on Red River. The food is always fresh & good. I can get my taco salad or tacos n not worry if my shell is stale.
… more