Dakota Donna
My wife, myself and our dog came through the drive thru today at 4:30pm 2/14/26. We had the most amazing experience with the sweetest staff! They were super patient and kind with us, even after we had slight confusion and had to come back around, they were so nice! I didnt catch their names, but the receipt name shows Misty H, and I would love to give a huge shout out to her, the gentleman that took our order, and Taylor DQ! Thank you for true Texas Hospitality!!
… moreJody Hodon
Placed an order online with all the details, nothing fancy. Just make the burger as advertised, Beltbuster= 2 patties and add cheese and sauce. Instead I get a single patty burger, no cheese, no sauce, but got charged for the extra stuff. I try to call shortly after getting home, 2 different numbers and no answer. This was at 9p an hour before closing time. I wanted to support the local DQ but can’t if the service is this bad.
… moreBeth Thurston
Their tacos are the absolute best. My entire experience with this restaurant was amazing. The restaurant was really clean. My food was made quickly and delivered to my table hit, fresh, and delicious. They also The cleanest restroom that I have seen for a restaurant in a very long time.
… moreLuis Garcia
As someone who’s worked in the food industry I sympathize with the employees. Being understaffed seems to be an issue almost everywhere in the industry now a days. Regardless they moved as fast and proficient as possible. Didn’t even mess up my order. ( Yes I ordered two things but still )
… moreMary San Migel
Dairy Queen needs ppl that know that customers come first. When they serve cold food . And if they have a customer waiting for 20 to 15 minutes on their order. Don’t start making ice cream treats for another customer. Then when they get to the window it’s all dripping. Dairy Queen has really gone down. They don’t have the proper ppl working there. All I ever see is playing around laughing. They need to try to clean up and get their orders right. And make sure it’s severed right. Poor management.
… moreReyna Luna
Hate to be a Karen because I understand customer service, especially on busy days
buuuuuttttt
If I could give no stars….
Where do I start
1. Took forever to get our order taken (it was not busy)
2. Messed up my order along with two other customers. But the rest of the food was good.
3. They quickly say the number, don’t acknowledge every area and walk back if no one responds with a second.
4. Even though they have a line, 8 employees stay talking. Even the drive thru employee pointed it out and nothing.
5. Take long to make the ice cream and got upset making a comment because customer was not standing but seated while waiting.
6. No ice or soda in the machine.
7. Even the stream in the women’s restroom was slow.
8. The only fastest thing was my ice cream melting….
(Table wait, more like waiting in line.)
… moreiris
one of my first times coming here i usually always go through rockdale considering rockdales smaller i figured it would look better and not take that long since i only ordered about 2 cones . went through the drive thru just for them to forget 1 cone and take nearly 20 minutes and then came back with my cone half dipped. truly surprising experience.
… moreAntonio Pena
Worst service ever. Left debit card at home so decide to place a mobile order. The mobile order was for ice cream. Waited over 45 minutes to receive my order. Would not recommend making mobile orders.
… moreBob P
I can always count on DQ to be there whether I’m in town and need a quick bite or I’m traveling and don’t want to spend a lot of time waiting on food. They have consistently decent burgers and steak fingers baskets plus their favorite ice cream and frozen treats.
FWIW: If you’re watching what you eat by limiting your intake of calories, carbs, fat or counting WW points, DQ burgers are some of the ” healthier” ones out there. So go ahead and splurge.
… moreTLW Wms
Kudos to the cook and staff my 5th time going coming in town for an Dr appointment AND THE COOK DID NOT DISAPPOINT. It reminds me each time the Lopez Burgers back in the day ole Western Days in ETX… fully cooked meat, shiny greased or buttered buns HOT AND the fries never had to tell them easy or NO salt on the fries. Keep up the GREAT WORK .
My experience ✔️
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