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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 2204 S Washington St, Kaufman, TX 75142
Phone: (972) 962-4117
Website: https://dqtexas.com/?y_source=1_MjkzMzkyMDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Reviews
Cortnie Robbins
This place was HORRIBLE. I will not be going back. It’s Dairy Queen! Come on! It’s ridiculous that a simple order! The charges us for 4 combos. We ordered ONE. Then the charged us for two salads. We ordered ONE. They charged us for two cokes. We ordered ONE. The manager was so unhelpful. He asked if we wanted a refund? Like DUH. I WANT MY MONEY BACK THAT YOU CHARGED FOR THINGS I DID NOT ORDER. Then we get home and see this toast. Looks like it’s been eaten. I called the manager and he asked “oh did they not put fresh toast in there?” IS FRESH BREAD CONSIDERED SOMETHING THAT HASN’T BEEN EATEN OFF OF?! Then he said the toaster makes it look like it’s been eaten from. WHAT?!?! He never apologized, he said he wasn’t going to force me to come back. HORRIBLE CUSTOMER SERVICE.
… moreJenny Wilson
So my husband ordered a burger from the DQ on kaufman… I should’ve learned my lesson when they took 30 minutes to get me a salad last week but wanted to give another chance… THERE WAS A HUGE PIECE OF PLASTIC IN HIS BURGER! NEVER COMING TO THIS LOCATION AGAIN, THIS WAS THE LAST DRAW. Not only was this unsanitary it’s a choking hazard!!! This place needs shut down!!
… moreMater V
3:44pm on 5/29/2024 sat in the drive thru for 15 mins no one answered drove to windows no one answered drove back around walked up to the doors they were locked and lights where out, they could’ve at less put a sign up that said they where closed… why they closed anyways looks like a new location and plenty of people keep pulling up to the location to eat but you can’t no one is here…. smh….
… moreElizabeth Aguilar
How are you going to give a fry not completely full and completely cold!
… moreKim Nation
Every time I’ll walk in there picking up DoorDash quite a bit. There’s no respect or Customer Service they act like they don’t wanna be there just a little bit more. Customer Service will be nice and say hello and good afternoon. How are you doing or something not just here you go that’s it, they don’t say here you go I just put it on the counter. I was just in there 10 minutes ago Tuesday night March 12 around 745, 7:50 PM.
So I go in there another time second time for the evening at first review above at 9:51. That girl is working the window I use to go up there almost every night. I’m out the door dashing to get ice cream and I get the same thing every time, this ice cream cone is had 3/4 of the size I usually get it’s a medium but it is a lot less ice cream and dip that I normally get. She has no personality she wears glasses she’s a brunette no personality no respect no Customer Service she does not need to be working there. She acts like she don’t want to be there , so I don’t know what y’all gonna do but she don’t need to be there. I don’t like her because of her attitude in this ice cream cone that I got tonight wasn’t even the full size I normally get with a shame shame shame do something with her. Period period
… moreSo I go in there another time second time for the evening at first review above at 9:51. That girl is working the window I use to go up there almost every night. I’m out the door dashing to get ice cream and I get the same thing every time, this ice cream cone is had 3/4 of the size I usually get it’s a medium but it is a lot less ice cream and dip that I normally get. She has no personality she wears glasses she’s a brunette no personality no respect no Customer Service she does not need to be working there. She acts like she don’t want to be there , so I don’t know what y’all gonna do but she don’t need to be there. I don’t like her because of her attitude in this ice cream cone that I got tonight wasn’t even the full size I normally get with a shame shame shame do something with her. Period period
Tina Perez
Hadn’t been to this location in a while. Must admit, it’s outstanding from previous years. All is fresh & . Reasonable prices. Dining room & ladies restroom are very clean!! Kudos to them for that. Keep ⬆️ the good work DQ in Kaufman!! Our New to-go place.
… moreSam Weinstein
Awesome tacos & taco salad, always accommodate extra cheese unlike Taco Loco that charges outrageously for absolutely no cheese. Steak fingers are good too. Nice, friendly staff & great eats.
… moreKatelynn Messerlie
I can’t take it anymore. I come almost once every 1 to 2 weeks to enjoy a split and I always ask for extra whip because they are stingy and even with extra whip it’s pretty much the regular amount they give as usual just the tiniest bit more. I went ahead today and told them extra extra whip and they charged me the extra whip 3 TIMES. I would have been absolutely fine with that if they ACTUALLY GAVE ME EXTRA EXTRA WHIP. They gave me the same amount that they normally do when I get extra whip just once. If braums was closer, it would be game over for this Queen. I just want extra whip yall. There has been only one time in the past 3 months I’ve gotten actual extra whip. Bless that girl working that one evening.
… moreNaomi Granados
Probably the best and cleanest Dairy Queen we’ve ever visited. We’re from Dallas and stopped off on our way back home and it was incredibly clean. The service was excellent. Food tasted FANTASTIC! We don’t have the charbroil taste in Dallas so that was nice.
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