Jordan Heverly
I don’t complain but when I do I have a darn good reason. I ordered my spicy chicken strips with a Diet Coke, fries and a Al la carte taco. Wanted to try the Dairy Queen sauce they were out, wanted gravy they were out. I get it the place was about to close so that doesn’t bother me. I settled for a side of honey mustard. I pay the young man and he asks me what my drink was. I said Diet Coke. Whatever they gave me it was not Diet Coke but once again not the worst thing on the planet. I can survive. I get my food and notice the taco wasn’t there. I said something to the young man and after figuring out what to do with his co workers they were able to get my taco made for me. I sat in line for about 10-15 minutes in the drive thru. I get my food and go home. I open up the box and the bread looks like it was eaten and there was no sauce. If I’m paying $15 for a meal in a fast food joint I expect to have everything I ordered and not to have it look like it was in the hands of another guest before I’ve gotten to eat it. Extremely disappointed. Don’t think I’ll be back. It’s a shame cause I love me some Dairy Queen but what I got tonight was unacceptable.
… moreOrions Descendent
Sharon was wonderful. Her bubbly personality made our visit great. Food was really good as well. It was first time coming for $1 Taco Tuesday. The Tacos were filled well and had a nice flavor. We will definitely come back again.
… moreJill Bastian
Go to the one on K Ave in Plano. This is the.worst.DQ.ever. Drive thru orders often take 30+ minutes and something is always wrong or missing. Last time I was there for an online order they were out of an item, but said their system could not refund me. What…? Five bucks down the toilet. And there’s obviously a bot responding to the terrible google reviews; they all say the same thing. Allen deserves better!
… moreClarice Cross
Stopped for lunch break with my kids. Three stars this visit. I had to return my burger because of all the mayo on it, didn’t look appetizing. Besides that our orders were accurate and we received our food quickly.
No cooking Friday night dinner with my kids. We were able to place our orders, food arrived accurately. Happy inside dinning is back open.
… moreMalea Blas
They were very snappy and the high schooler seemed too busy in his conversation to remember that we ordered something else. When we came back to get it and tell them that they forgot it, he hid from the door. Like wow, hire some better people with better people skills.
… moreLisa Lester
I go to Dairy Queen for one thing-chicken fried steak fingers. But they gave me chicken strips. If I hadn’t already spent 15 minutes in the drive-through and wasn’t so tired, I would go inside and wait to cook my steak. At least the chicken fingers were good, but I sure would’ve liked my steak fingers.
… moreJon Fischer
I ordered a Belt Buster (a double) with cheese, no mustard. Ordered online for pick up in the drive through. Got home to find a single patty burger, no cheese, with mustard. I’m not sure how much more wrong my order could have been. You’d think an online order would eliminate the possibility of missing or mishearing a request, but apparently not.
… moreCandace Raley
Ordered a 13th birthday cake for my daughter’s 13th bday. It was ready 4 hours late, had a chunk out of the top and was not as ordered. Manager told me that complaining about was insulting her and hung up on me. Also told me that if I brought the cake back, she would refund my money. Since it was the only cake I had for my daughter’s birthday, I told her only half was left. She said to bring it back and she would give me half my money back and hung up on me. Incredibly rude and incompetent.
… moreMan well
So slow in service. To give order it took awhile for anyone to come to take our order. My large chocolate dip cone wasn’t made good. While waiting I finished the cone while waiting for the rest of my order. The cone was stale as well. Be a long while returning to this dq.
… moreDirty Dave
I used Door Dash and ordered a Dude CFS sandwich and they sent me a hamburger!
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