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Address and Contact Information
Address: 3 Brewster Rd C Terminal, Newark, NJ 07114
Phone: (866) 508-3558
Website: https://otgexp.com/experience_locations/newark-liberty-international/
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Reviews
The server, who was friendly and attentive, wasn’t fully transparent about the order. Initially, she suggested scanning the table QR code to place the order, but then she brought out the payment system and automatically added an 18% tip for herself without even knowing it until I reminded her to go back to the main page.
Another issue was the Shakshuka. First it tasted bland. It didn’t come with any bread or pita, and when I asked her how I liked my eggs, she insisted on OE, even though I had requested them SUNNYSIDE UP, she kept on saying Samonella. I was taken aback and couldn’t even choose how I liked my eggs anymore.
To make matters worse, when I asked for pita on the side, she charged me $4. She then brought out the payment system again and added another 18% tip for herself. I had to change the order again, and it was the strangest thing because I was eating alone. When I asked her about it, she didn’t say anything, as if she was playing innocent.
Finally, she brought the toast instead of pita, saying they were out of bread. I was okay with that, but the toast was completely burnt, a dark brown color. I asked her to change it, and she did, but it made me wonder if the kitchen staff couldn’t even toast properly. How could they possibly cook anything else correctly?
Biggest 32$ of waste at a bf spot.
What’s nice is that you sit down, scan the QR code at your table and order right away. You don’t have to wait for a waiter/waitress to come by and all that.
The food is an interesting interpretation of mediterranean style. I got a schwarma wrap that was pretty decent. It’s not the best food I’ve ever had but it tasted pretty good and was a much-needed meal before a long international flight.
I will say the workers gave me a weird vibe which made the whole experience much less great. They would come by occasionally to fill up my water or check in, which is great. But a few of them were standing in the corner of the bar (which is in the middle of the restaurant and I was sitting at the bar) and they were complaining, very indiscreetly, about work and some other management at the airport. Now, I understand there are things that aren’t great at every job and I don’t mind people ranting about it, but there’s a time and place. They could’ve and should’ve had that conversation in a more private area instead of out where all the customers were. And they were sitting there complaining instead of actually working, which says a lot about them too. Was just not impressed by this and wouldn’t come back due to the whole experience.
The Brussels sprouts were very good, loved the sauce and thought they were prepared well.
Had the chicken Zata’ar sandwich, which was actually a wrap, not a sandwich. Pretty good though! The chicken was juicy and flavorful. Two downsides, however: one, the wrap was inexplicably open on both ends, so you couldn’t eat it without the stuffing falling out the other end. It’s like when your 9 year-old son tries to wrap your Christmas gift himself. Also, the “shawarma fries” were just regular fries with a sprinkle of cumin on them.
I spotted the grill from the terminal — original grill works, real logs burning, actual flames. As someone who lives for live-fire cooking, I broke my own cardinal rule: never order a steak at the airport. But a wood-burning grill elevates everything. It’s honestly hard to screw up a steak over real fire. These guys found a way.
After ordering, I watched. And watched. Five minutes in, my steak was nowhere near the wood grill. I asked my waiter — “yeah, they’ll use the grill.” So I kept watching. What I actually saw: my steak cooking on the flat-top next to it. A gas flat-top. It sat there for nearly the entire cook. Then, in the final two minutes — almost as an afterthought — the cook tossed it above the live fire just long enough to technically not be lying about it.
The result? A steak that was half rare, half medium-rare, zero crust, and seasoned like someone shook a salt shaker from across the room. A complete mess that could’ve come from any Applebee’s microwave line.
Here’s what I genuinely don’t understand: why invest in a stunning wood-burning grill and then not cook on it? Is it a wood shortage? Are you rationing logs? Do you just burn a couple pieces a day so the smoke wafts into the terminal and lures people in? Because that’s exactly what it feels like — a trap. The grill isn’t a cooking instrument at this restaurant. It’s a marketing tool.
Don’t fall for it.
I had avocado toast which had crunchy and tasty wheat bread, real avocado nicely sliced, it was a prefab poached egg, but had fresh cilantro and a generous sprinkle of “everything bagel” topping. Light and fresh tasting, and perfect size for a decent breakfast that wasn’t too heavy.