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Reviews
There are some plated dishes on the menu but with grill covers in the middle of every table, it’s clear this is a restaurant meant for Korean BBQ. The pork belly was incredible with decent grill-kissed char marks. The marinated beef was tasty but a little tougher than I prefer. I love all the free side dishes that came with our meat orders, especially the soybean stew and towering egg soufflé.
Service is brisk and efficient..sort of. This is the sort of place where servers hover with their order pads soon after you settle down, expecting you to just know what you want. Since this is a full-service BBQ, our server came around frequently to grill, cut, or flip or meats. After all was eaten and done, it become mysteriously difficult to flag her down for our cheque.
A side note about ordering: there’s a two-portion minimum for meats. My husband and I don’t eat much so we thought we’d split a single order of pork belly, but our server insisted we needed to order at least two servings.
I had the pork ribs and cold noodle set, and everything was absolutely delicious.The restaurant was recently renovated, so the space feels much cleaner and more upscale now.
All the side dishes were fresh and flavorful, and the staff was super friendly! They refilled anything that ran low right away and checked in with us often. It was a really pleasant dining experience. I’ll definitely be coming back!
In the past, the service was generally good, which is why today’s experience was so surprising. We had to ask three times just to get the servers’ attention and were largely ignored, even though the restaurant was not busy (we were there for an early lunch). At one point, we were told we could not take our leftovers without any explanation even though we had not indicated that we planned to take anything to go. The comment was completely unprompted and bizarre.
To make matters worse, our bill was brought to us without us requesting it, which made us feel rushed and unwelcome.
We raised the issue with the cashier, and the owner was present and witnessed the situation, but chose not to address it and instead walked away. The cashier did apologize, but given the owner’s response, it seems unlikely that anything will be done to address the issue.
This type of service is unacceptable in the U.S. or in South Korea or anywhere. It is especially disappointing after supporting this restaurant for more than a decade. Unfortunately, this experience has convinced us not to return.
I was dining with two young children, yet the server showed zero consideration—blowing smoke everywhere and clattering the tongs loudly while grilling. I had to ask multiple times for basic refills like water and side dishes. To make matters worse, they took the grill out before we even finished, forcing us to eat cold meat. We felt rushed, as if we were being kicked out.
You should be grateful for any tip given after such poor service. It’s a typical trait of an incompetent server to demand more while doing the bare minimum. Do your job properly if you expect more. Also, your salary is your employer’s responsibility, not a bill to be charged to customers through tips.