Zachary Phillips
I ordered 4 calzones through the app for my friends and me, and I checked in immediately afterwards because I got there by the time I ordered them. I told the staff I was here, and they said someone would call my name when it was ready. While I was already waiting for 40 minutes, a group came in, ordered, and got their food before me, which finally prompted me, after an hour, to go ask where my order was. After being ignored for maybe a minute or 2, the same girl, whom I told in the beginning that I had an online order, finally asked, “Can I help you?” I tried to be as nice as possible and be patient, only to be met with shortness or annoyance. I then told her I am wondering where my order is because it has been an hour, and she said, “Did you get a text?” I told her no, and that it’s been an hour, and I don’t know why it’s taking so long. Without saying anything, she turns around, looks at my order, grabs it, and then talks to another worker for a little. Finally, once she’s done talking, she hands it to me and walks away immediately without an apology. Beyond annoyed and pissed at the customer service.
… moreRwan Tarai
This review is based solely on the customer service I received at this location. I went in to pick up an order and was greeted by a gentleman behind the counter who was working on an order. I told him I was there to pick up my order, and he said it would take two minutes. I agreed and waited.
There were Hot Wheels near the register, so I spent some time playing while I waited. About ten minutes later, I returned to the register to check on the status of my order. The same gentleman was still busy working on another order, so I stood at the register waiting for him to notice me. From a distance, I heard a woman say, “I’ll be right with you.”
When the gentleman finally noticed me, I asked about my order. He told me to check with the woman instead. When she came over, she told me the exact same thing—that it would be two more minutes. I mentioned that I had already been waiting for ten minutes after being told the same thing earlier. She snapped at me and said, “No, you haven’t been waiting for ten minutes.”
I responded, “Yes, I have been waiting for ten minutes,” but she denied it, walked away, then returned a few seconds later and took my picture with her phone without my consent before walking away again. This made me extremely uncomfortable and upset. When I asked why she took my picture, she said I was rude and that she needed to report me.
At that point, I was very frustrated and did swear at her before canceling my order and leaving. That reaction is completely out of character for me, but the situation escalated unnecessarily and left me feeling disrespected.
Based on this experience, I would not recommend this place to anyone.
… moreJuliana Castro D.
Delish!, I have my issues with marinara sauce but yours guys is too perfect!, and obviously the calzones. My husband ordered the Roni zoni and I had the Maui Wowi Zone… Yummy. And last but not least the warmy chocolate chip cookies, oh yeah!
… moreMattie Brennan
Amazing food! First time we went I forgot to take pictures cause I was just so hungry. However the second time I quickly snapped some photos!
Did the construction zone this time with breaded chicken, mac&cheese, with bacon and ranch. So tastey!
Definitely a must try!
… moresavannah williams
the food SLAPS. very much worth the cost (not expensive but we spent a lot because my boyfriend wanted everything on the menu). i’m already loving this new spot and will definitely be back.
we got the combat zone, a construction zone, roni bites, cheese sticks, and cinnamon sticks. all were so delicious.
… moreRon Butler
First time visiting. Customer Service was excellent. Everything came as ordered. Would have preferred it a little hotter (heat wise). Parking is a pain but worth the visit. We will be back.
… moreLaLa
Changed my rating after ordering, late at night, through UberEats. Food was late, old and cold. Complained to UberEats and only got my tip back. $19 for cold left overs! Was so glad that a good option was open until 3am. Was wrong! Not a good option late at night! Forget it!
… moreJill Benton Beard
One of the best calzones I have had! New, clean place! Loud dining area- nice outdoor area- hate the type of chairs they have but many places are using them- lightweight metal chairs not built for the mature woman! Food was great! Marinara was a little sweet wich paired well with the spicy sausage- so good- good service- would recommend- hit it now before all the students get back!
… moreJose Gonzales
Tristan did such a good job. I love the energy they put into the atmosphere of the place. Very kind considerate and offered alternative to better fit my cravings.
… moreAlyssa Clark
The music is great but the food is the best! Had the chicken parm calzone and pesto stix! Food hot when you get it and better than any calzone or bread stix I’ve ever had before! They have seating outside and inside! Kid friendly too as they have high chairs for the kiddos. Open super late 4pm-4am which is perfect for those late nighters! The staff is AMAZING! Everyone is super nice! Will definitely return again!!
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