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As locally owned and operated restaurants, Culver’s has earned its reputation for deliciousness by serving the freshest ingredients to guests, with unmatched hometown hospitality. Fresh, never frozen burgers are always cooked to order, and premium, better-than-ice-cream, fresh frozen custard is made in small batches throughout the day, every day. Welcome to delicious!
Fast-food chain specializing in frozen custard & signature burgers made with Midwest beef & dairy.
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Culver’s of Fox Lake, IL – Hwy 12
Hwy 12 · Caramel Chocolate Pecan · Closed – Opens 10:00 AM · Message From the Franchise Owner: · What flavor is next at your restaurant? · Restaurant Calendar.
Culver’s – 100 S US Highway 12, Fox Lake, IL, 60020 – MapQuest
Get more information for Culver’s in Fox Lake, IL. See reviews, map, get the address, and find directions.
Flavor of the Day | Today’s Frozen Custard Ice Cream Specials
Served in a cone, dish or pint–Select your nearest Culver’s® location to find out which frozen custard ice cream flavor is the special Flavor of the Day!
Reviews
Jennifer Cannon
I walked in for ice cream. I specifically just wanted a vanilla hot fudge sundae with strawberries on top. The female cashier told me sundaes only come in the small dish. I asked if I could have a hot fudge sundae in a medium or concert mixer size cup with strawberries. She told me no. If a customer is willing to pay for vanilla ice cream with hot fudge and strawberries on top, then let them order it. I walked out. I’ve met Mrs. Culvers and she would have been more than happy to fulfill that order. I will never give this location my business again. If a customer wants a custom sundae then let them order a sundae. You don’t tell paying customers no. The management needs to be changed.
… moreSamantha Kraft
Every time I’ve come to this location the staff has been SO friendly. Food is cooked perfectly every time and if there’s ever an issue it is resolved almost immediately. I had the most lovely interaction with Briana this visit; she was so sweet and vibrant even with having to bring my food out to my car in the unexpected cold for the evening! If you see this review girl, lol tell your sister Sam I say hi.
… moreCoeus
I have always raved about the customer service/experience the Culver’s franchise has established as being truly unmatched, but unfortunately this Fox Lake location has left a very large blemish on the Culver’s name in a way I would not have imagined. I’ll start with my arrival. As I was walking to enter the location I saw both a young lady (teenager) parking in the closest handicap parking space in the lot, and a car behind her with a handicap plate and an older woman shaking her head in the drivers seat as she had to continue on to find an open handicap parking space due to the space she was eyeing was now occupied by the teenage girl. The girl got out of her little black Jeep Cherokee in the handicap spot and was entering the door as I was about to enter. I said, “you don’t look too handicap to be parking there..” and her response was, “my father owns this restaurant” in such a nauseating little tone. My response was simply, “so that means you take a handicap space away from someone who actually needs it”? More nauseating tone from this girl, “I’m picking something up.” I wanted to let her in on a secret that my parents actually founded one of the largest pizza chains in the area (one she’s probably ordered from many times), and that would be even more of a reason I would not take up the space of the elderly woman I had just witnessed shaking her head as her space was taken by the “owners daughter”, but I refrained from sharing that little bit of information. To the owner of this Fox Lake location…. I’d be extremely embarrassed and disappointed if I was you. Hopefully this serves as a learning experience on multiple levels.
… moreElizabeth Vladu
Called and asked for a manager because I asked for a large fry a LITTLE crispy and drove 30 minutes home to eat a few ROCK HARD fries. Couldn’t even eat the rest. Upgraded and paid extra to drive home with something inedible. What the hell kind of cook sends ROCK HARD FRIES home with someone? My son grabbed one out of my bag before I knew and could warn him AND HIS TEETH WERE BLEEDING. That is absolutely RIDICULOUS and such a disgusting standard for a cook. I asked for a manager and I think the lady that answered the phone said her name was Michelle??? She scoffed at me when I told her I came home with rock hard fries and asked “well what do you want me to do, send you a coupon for free fries?” Like no, I want you to sound like you care. I want you to not answer the phone sounding like you’re so annoyed that I called. How many other customers went home with rock hard fries?? Maybe they didn’t call. Maybe they just won’t come back to your location. Especially since you’re not going to say anything to the chef to correct him, and just let him keep making solid fries. What a joke. If she is a manager she needs to be demoted immediately. That’s not how you speak to a customer. You’re supposed to care, not scoff and sit there quiet on the phone distracted.. If she’s not really a manager, keep her away from phones. Absolutely ruined my appetite and I bought a lot of food tonight. Hope the raccoons enjoy it. Total waste of $25. So much for treating myself after an already emotionally and physically ovwrwhelming day. Get it together Fox Lake Culver’s. Beyond disappointed. 11-21-2025 at 7:30 pm. Oh, and shout out to the drive thru girl who forgot to put raspberries on top of my custard and when I asked if she could she got upset and stormed off… very professional and friendly. Needless to say, I won’t miss this place after today. Smh
… moreАнна Сивовол
I visited this Culver’s today and was shocked by the lack of cleanliness. There are thick layers of dust and cobwebs hanging from the light fixtures, which clearly haven’t been cleaned in weeks. The condiment station is greasy and dirty, with visible grime on the surfaces. It gives the impression that the restaurant hasn’t been deep cleaned in a long time, raising concerns about overall hygiene — especially in the kitchen.
I expected better from Culver’s, but this location urgently needs attention from management to meet basic cleanliness and health standards
… moreI expected better from Culver’s, but this location urgently needs attention from management to meet basic cleanliness and health standards
April Engwer
My husband stopped by the location Sunday morning and order two double cheese burger meals with bacon. When he returned home and we went to eat there was a long black hair in my box, which partly was stuck in the melted cheese and included even the person root attached. I was absolutely disgusted and wasn’t going to eat it. My husband cut his burger in half to share since we didn’t have any other food option at the moment. Then after I had take a few bites of my hamburger I noticed ANOTHER hair. (This is the second burger at this point This time it was half way smashed in the meat and half was out. It resembled a pube. I have pictures of both. At that point I become sick. We began to wonder if it was intentional since both burgers had hair in them. I didn’t even want to drink my drink fearing what may be in it. Clearly proper hygiene is not being practiced at this location.
… moreRey Reyes-Flores
I got my meal and it was very cold and there was these weird onions in the burger that don’t come with it. I went to tell them and they remade it but it was beyond greasy the second time. I always go and never have a problem. This time was very different.
… moreNathaniel James
I am the guy who always brags to others about the very high level of customer service and culture that Culver’s thrives under, however…. This location is the first location I have ever felt anything other than stellar customer service. Hands down the worst location for Culver’s customer service I have ever experienced at this chain. Do not allow this Fox Lake location ruin your impeccable reputation. There needs to be a management change made ASAP. Really disappointed that I am even writing such a review for a chain I have adamantly spoken of as the standard for service in the fast food industry.
… moreChris Medina
I stopped in on the way home from lake Geneva 10/5/25 at 5:00p and was really hankering for a turtle sundae and cheeseburger. I ordered the single deluxe and as is becoming more typical, waited for longer than I thought was necessary and finally my order came to my car. Since the sundae was half melted, I had to scarf that down so firstly, get your order of preparation under control! I stopped at Home Depot to pick up a few things and figured I’d eat my burger. I’d have to say that it was hands-down the absolute worst burger that I have ever had in my entire life. The bottom of the Patty was cold. I mean, cold as if it was coming out of a refrigerator. The cheese was not melted, the patty looks like it’s something that I’ve been sitting somewhere waiting to be put on a 3rd string burger for I don’t know how long. I usually look forward to going to Culver’s, and consider it a simple pleasure of indulgence,but I do not know what is going on with this particular store. Something is off and I don’t think I will ever order another burger from this place again. I’ve heard people criticize Culvers, and I’ve never known why and have often defended it. Maybe this is why. Just wanted to give an update. Culver’s is serious about pleasing the customer. I was contacted asked about my experience and they made it right. Keep doing what you’re doing. I’m still a fan!
… moreRebekah Dogra
Stopped in at the end of the evening for burgers and sweet treats. Staff was friendly and helpful. Food was tasty and fresh.
… more