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As locally owned and operated restaurants, Culver’s has earned its reputation for deliciousness by serving the freshest ingredients to guests, with unmatched hometown hospitality. Fresh, never frozen burgers are always cooked to order, and premium, better-than-ice-cream, fresh frozen custard is made in small batches throughout the day, every day. Welcome to delicious!
Fast-food chain specializing in frozen custard & signature burgers made with Midwest beef & dairy.
Address and Contact Information
Address: 450 Pond Promenade, Chanhassen, MN 55317
Phone: (952) 949-6740
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Order and Reservations
Order: Order online
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Culver’s of Chanhassen, MN – Pond Promenade
Proudly Owned and Operated By: Jon “Jonny” Matthias 450 Pond Promenade | Chanhassen, MN | (952) 949-6740 Get Directions | Find Nearby Culver’s
Culver’s Restaurant | Business Directory – Chanhassen, MN
Culver’s Restaurant. Category:Restaurants; Address:450 Pond Promenade Chanhassen, MN 55317; Phone:(952) 949-6740; Website:http://www.culvers.com · Return to …
Find your Nearest Culver’s® Restaurant: View All Locations
Chanhassen, MN – Pond Promenade. 450 Pond PromenadeChanhassen, MN 55317. Open Until 11:00 PM. Chocolate Heath Crunch. 131.3 miles away. Bloomington, MN …
Reviews
Madelyn Mazurek
Decided to stop by for a drive thru visit and this location did not disappoint!
I received very accurate and helpful service, it was quick and everything tasted awesome. I just had to take a pic of my turtle custard bc they did such a good job on it!
Plus the grilled onions were perfect on my burger.
Only complaint would be that my fries completely spilled in the bag, like they were out in there upside down… still tasted good tho haha
… moreI received very accurate and helpful service, it was quick and everything tasted awesome. I just had to take a pic of my turtle custard bc they did such a good job on it!
Plus the grilled onions were perfect on my burger.
Only complaint would be that my fries completely spilled in the bag, like they were out in there upside down… still tasted good tho haha
Ben Hansen
Let me start by saying the food was great and there was little to no issue with that. I usually don’t write reviews, but I just feel this needed to be said.
My family and I dined in this evening 2/13/25 around 7 PM. As usual on week ends, it was busy, which I have grown accustomed to. There’s nothing you can do about that. Even my cashier, I believe his name was Sam was polite and swift.
My issue is with one of your other workers and how disgusting her attitude was towards the rest of the staff and even customers while I was ordering. Tina’s behavior was very unpleasant to witness from somebody that didn’t even deal with her directly. For starters, she was sitting in a chair, barking orders at all of the other staff to grab things left and right for her. I don’t care that she was sitting even if she was the only one. My issue is with how I witnessed her treat these people. I don’t care how busy you are that is not how you treat others Especially your own coworkers. During the time I was ordering, I witnessed her rudely dismiss another customer asking for mayo packets. She stated “there was a bucket of them somewhere over there”, her exact words. The customer then explained to her that it was empty and for some reason, Tina acted like this was the most insane request. She proceeded to roll her eyes, huff and puff and bark at another staff member to grab her mayo packets. Even when I sat down with my family and my order was delivered to my table, One of our items was missing. My mom went back up to the counter with the receipt in hand and dealt with Tina, who rudely challenged her when she explained that an order of onion rings never arrived at our table. Eventually, everything was resolved, but it shouldn’t have been dealt with in the way it was. I love this Culver’s and have never had a bad experience until tonight. Having someone like that as the first thing you see when entering your restaurant is disappointing to say the least. If you’re gonna be a rude grouch, you shouldn’t be working in this industry, and I now am left with a extremely sour taste in my mouth. I have one word to say and that is her actions were disgusting. Even if this location is extremely close to my house, I am compelled to drive the extra distance and just go to the chaska location just to avoid Tina that’s how unpleasant she was.
… moreMy family and I dined in this evening 2/13/25 around 7 PM. As usual on week ends, it was busy, which I have grown accustomed to. There’s nothing you can do about that. Even my cashier, I believe his name was Sam was polite and swift.
My issue is with one of your other workers and how disgusting her attitude was towards the rest of the staff and even customers while I was ordering. Tina’s behavior was very unpleasant to witness from somebody that didn’t even deal with her directly. For starters, she was sitting in a chair, barking orders at all of the other staff to grab things left and right for her. I don’t care that she was sitting even if she was the only one. My issue is with how I witnessed her treat these people. I don’t care how busy you are that is not how you treat others Especially your own coworkers. During the time I was ordering, I witnessed her rudely dismiss another customer asking for mayo packets. She stated “there was a bucket of them somewhere over there”, her exact words. The customer then explained to her that it was empty and for some reason, Tina acted like this was the most insane request. She proceeded to roll her eyes, huff and puff and bark at another staff member to grab her mayo packets. Even when I sat down with my family and my order was delivered to my table, One of our items was missing. My mom went back up to the counter with the receipt in hand and dealt with Tina, who rudely challenged her when she explained that an order of onion rings never arrived at our table. Eventually, everything was resolved, but it shouldn’t have been dealt with in the way it was. I love this Culver’s and have never had a bad experience until tonight. Having someone like that as the first thing you see when entering your restaurant is disappointing to say the least. If you’re gonna be a rude grouch, you shouldn’t be working in this industry, and I now am left with a extremely sour taste in my mouth. I have one word to say and that is her actions were disgusting. Even if this location is extremely close to my house, I am compelled to drive the extra distance and just go to the chaska location just to avoid Tina that’s how unpleasant she was.
Marley
Love Culver’s, but open till 11pm isn’t true, went into the drive thru at 10:35pm on a Sunday and I didn’t get a word or anything at the drive thru kiosk, I even asked if they’re still open and I didn’t get a response, I waited for 10 minutes, still no response or anything. so I pulled up to the window and the store looked empty, eventually I saw someone and the missus on shift looked at me like I was in the wrong and never came to help me, kept giving me dirty looks until I left the window
… moreSteph Raechel
Found a heart in my Flavor of the Day (FOTD)!
How much better can it get?
This location had tissue in the bathrooms, as in nose or facial tissue.
The restrooms were clean.
The staff was friendly.
The parking was easy.
The dining area was clean and orderly.
The trash cans were clean and emptied.
5 ⭐️⭐️⭐️⭐️⭐️!!
… moreHow much better can it get?
This location had tissue in the bathrooms, as in nose or facial tissue.
The restrooms were clean.
The staff was friendly.
The parking was easy.
The dining area was clean and orderly.
The trash cans were clean and emptied.
5 ⭐️⭐️⭐️⭐️⭐️!!
Jennifer Greiling
Our coupon was barely expired so they wouldn’t let us use it on the day before Xmas Eve after spending a fortune on their food. Then they forgot the sauce for the nuggets. Price is over priced and kids are running the show. Poor customer service
… moreDean
Compared to other fast food places, this place is good. Compared to other Culver’s, it’s just ok. Fries and curds tasted like they had been sitting on a warmer for a while, concrete mixer wasn’t really mixed, but the burger was good.
… moreKatrin Betker
We enjoy eating at Culver’s. And they have custard icecream. And plenty of places to sit and eat inside. And they have tables outside too. If the weather is nice you can eat outside. And alot of family eats there. But they also have kid meals. You can spend alot of money. But you pay for what you order. Its not bad. It just depends if you have enough money to live on. But they do have good food. And service is good. When it is not over busy.
… moreRaiaan virani
They messed up my order a few days ago. When I called, they told me to just mention my name next time and they’d remake it. They never said anything about needing a receipt. When I called back, they suddenly said I needed a receipt and wouldn’t do anything for me.
It was a $25 order, so that’s pretty frustrating. Just feels like bad communication and poor customer service.
… moreIt was a $25 order, so that’s pretty frustrating. Just feels like bad communication and poor customer service.
Tech&Chip
Rubin and team always use the utmost professionalism with all customers and are so fun! I frequently visit this Culver’s, and have received nothing but great service and quality meals every time our family goes! Thank you for being a part of our community! Keep up the hard work!
… moreBrendan D.
Being able to see the manager, or maybe shift lead, berate employees by the drive thru? Her being so loud I could hear her in the bathroom? Seeing her step on a stool to be taller to yell at the line cooks?? Yeah, cool. Not necessary. Not professional. Not anything I should have seen.
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