As locally owned and operated restaurants, Culver’s has earned its reputation for deliciousness by serving the freshest ingredients to guests, with unmatched hometown hospitality. Fresh, never frozen burgers are always cooked to order, and premium, better-than-ice-cream, fresh frozen custard is made in small batches throughout the day, every day. Welcome to delicious!
Fast-food chain specializing in frozen custard & signature burgers made with Midwest beef & dairy.
Mandy Nelson
Met all of my expectations. Was a great example of what a Culver’s should be. My pickles got missed on my cheeseburger, and while I was patiently waiting for my pickles, another young man came up to the counter to make sure I was already helped. Everyone was so polite and kind. It was late at night after a tournament and we were all tired and hungry and we walked in the Culver’s, and had no worries. Thank you Culver’s!
… moreChristopher Moorefield
So firstly im a trucker so when I say what I say its because ive been to Culvers all over its is my favorite burger place but this one was a joke full of kids standing around throwing stuff at each other and one kid was shadow boxing all the woman and super obnoxious person from a payers aspect I can only imagine how working around this guy feels HEADQUARTERS!!! step in and get this place reined in it is not acceptable to behave like this under a quality brand
… moreSkippy Pnut Butter
My boyfriend and I went through the drive-thru, ordered food, and specifically asked for mustard. The worker handed me ONE tiny packet. I asked for more, and she only gave me ONE more. That’s one for each of us?? When I asked again if I could have more than that (because two packets is nowhere near enough), she snapped at me and said that’s all I get. For the price of the food, the least Culver’s could do is provide a reasonable amount of condiments. It’s beyond frustrating and comes across as extremely stingy and rude. The pretzel bites are pretty good though.
… moreCAMYLY RUIZ
I ordered extra crispy fries and received fries that were cold and overly salty. I ordered two milkshakes, and both were spilled and looked careless and unprofessional. At the drive-thru, I clearly stated that I did NOT want pickles or tomatoes on my burger, yet they were still added.
I also requested bacon and extra mushrooms on one of my burgers, which were completely missing. In addition, I ordered a side of bacon, and it was so overcooked and hard that it was practically a rock — completely inedible.
On top of that, the ice cream flavors I ordered were wrong.
I went back inside the store to correct these issues, and the employee I spoke with was completely unhelpful and incapable of fixing the problem. The staff stood around talking instead of addressing my complaint and then handed me my burger again — still wrong.
I explained the issue a second time and was met with rudeness and attitude. When I received the burger for the third time, it was STILL incorrect. At no point did anyone bother to actually listen or prepare my order the way it was clearly requested.
The staff was rude, unprofessional, poorly trained, and clearly unable to communicate with one another. I was never given the opportunity to speak with a manager.
This location of Culver’s should be ashamed of the service being provided. I wasted my time, my money, and my patience. I do NOT recommend this location to anyone.
This experience was unacceptable and embarrassing for a brand that claims to value customer service.
… moregurkamaljit kaur
Wow we are visiting from SD, we had an issue with our sandwich and it was taken care of right away .
Not only that they took care of us .
Just want to say thank you to those two individuals that took care of me . (The man’s had chief and the other lady looks like the owner/ manager as well )
Lots of Love from Kay !
… moreTrains ‘N Sirens
I really was hoping for a good lunch. I had a free value basket coupon that I used here for my meal, and the irony is strong. The coupons are supposed to be a kind gesture for Culvers acknowledging they made some sort of mistake on one of your previous orders. And somehow, they managed to make several mistakes for the meal in which I redeemed a free VB coupon… Butterburger had no lettuce or tomato, despite having asked for them, and the fries were unsalted.
They were not very busy, and had a lot of people on hand, and the wait time was probably 10 minutes. Then they come out with my food as dine in… The cashier asked if I wanted take out or dine-in when I put in my order… I said take out…
The people were friendly, which is always a plus. But nonetheless, they cant even make their mistake coupon meals without mistakes.
… moreTruman Lund
The food is great, staff are nice, and at least for me, have never gotten my order wrong.
They market as a “home grown” sort of business, and the TVs are almost ALWAYS on a looping ad for them. I wish they would play a show or something.
… moreJoanna Tahir
Every team member that works here is professional and has a great attitude! Food is always great here.
An all-star employee is Ace! He is very friendly, gets to know people by name, and today I saw him professionally and empathetically de-escalate an upset customer in the lobby area. He deserves special recognition!
… moreVi So
They have gone downhill. Use to be one of the better locations, when the owners were involved. Just went through the drive through and the person couldn’t even talk, they mumbled and at the point I knew my order would be messed up and it was….
Unfortunate, this is not the first time though.
… moreWill Weierke
The front of house is very disorganized. Me and my friend both placed mobile orders at the same time and said our name to the lady at the same time. I thought I saw my order in the chute but she said it would be a few minutes. My friend proceeded to get hers and I was still waiting. I waited another 5min and checked in just for them to hand me the bag that was sitting there when I got there. They are very disorganized and they don’t know how to operate or do their job as a team.
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