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As locally owned and operated restaurants, Culver’s has earned its reputation for deliciousness by serving the freshest ingredients to guests, with unmatched hometown hospitality. Fresh, never frozen burgers are always cooked to order, and premium, better-than-ice-cream, fresh frozen custard is made in small batches throughout the day, every day. Welcome to delicious!
Fast-food chain specializing in frozen custard & signature burgers made with Midwest beef & dairy.
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Culver’s of Dubuque, IA – Asbury Rd
Open until 11:00 PM. Lobby & Dine-in Hours: Daily.10:00 AM – 10:00 PM. Curdside Hours: Daily.10:00 AM – 10:45 PM. Drive Thru Hours: Daily.10:00 AM – 11:00 PM.
Culver’s | Dubuque IA – Facebook
Culver’s, Dubuque. 435 likes · 1774 were here. Culver’s® is a family-favorite restaurant known for ButterBurgers and Fresh Frozen Custard.
Culver’s Restaurant | Frozen Custard, Butterburgers & Cheese Curds
Culver’s® is a family-favorite restaurant known for their local ButterBurgers, Fresh Frozen Custard & Wisconsin Cheese Curds. Get to your nearest Culver’s …
Reviews
Monica Lucid
I was really shocked to find a Culver’s in Iowa. I thought it was a Wisconsin and Denver thing. The cashier typed in our number wrong so the poor kid was wandering around forever looking for us. The bun on my burger felt like it came out of the fridge. My cheese was half off my burger and I had one huge chunk of onion. The burger was Luke warm and so were the onion rings. Really disappointed in Iowa Culver’s. This was at about 8 pm and I’d been up since 4am so I just ate it and left. They also didn’t have enough iced tea to fill my cup. So I had to put some sweet tea in it and I’m sure my blood sugar didn’t like that.
… moreRay Ward
If I could give more stars I would. Seems pretty cool to me to see such team work. Providing good fresh food and generally very timely. Keep up the good work Team Culvers.
… moreEllen Smothers
You put the toppings in first they all slide of common you guys can do better than this Dave would be disappointed of all the place I could have went I choose you and it was disappointing
… moreJoshua H
Latest Update: The owner of this Culver’s establishment, called me and apologized very professionally, and with understanding. He explained the mix-up, as they had recently started serving smashburgers, the latest trend, I did not know this myself. I told him that the traditional Culver’s Burger is what I wanted. In my opinion, sometimes traditional is best. He was very kind in his offer to make up for the mistake.
I mainly work at night, and yesterday I left on a 5-hour trip southwest, not eating any lunch or dinner, as it would make me sluggish for work. I worked overnight and then drove another 6 hours back to Dubuque honestly, looking forward to some Burger King, but when I arrived at 9:45 a.m., they refused to make me a burger and fries, because their policy said they couldn’t serve lunch food until 10:30 a.m. So I said to myself, Culver’s won’t let me down, they’ll serve me a burger and fries at any time as long as they’re open, and they were, so I ordered a double bacon cheeseburger in the Drive-Thru. The attendant asked me if I wanted anything else on my burger besides cheese and bacon, and I said a light amount of mayo please. They said okay, and please move forward. I then requested an extra small fry at the window, and they added that. They then asked me to move forward after putting my number sticker on my truck mirror. After moving up multiple times, and eventually being the first car in the line, I noticed three people had been served before me, and they were behind me. I called culver’s, and they apologized that they had served my food to another party by accident, and didn’t bother to tell me, but instead hastily remade my meal. Again I had ordered a double bacon cheeseburger, with a light amount of mayo on it. They provided me a double bacon cheeseburger with pickles, onions, mustard, and ketchup on it, a sloppy, soggy, mess, and they rushed the cooking of the patties, burning them on top, and not cooking them enough on the bottom, and it looks like they smashed the heck out of the patty, as it does not look like the usual thick and Hardy butter burger patty (see the picture). The freeze must have been Doug out of the remnants of the last batch, instead of being made fresh, because they were all stuck together and not the hottest they could have been.
When I got home, 20 minutes later, expecting to be able to sit down, watch an old movie, and finally eat some good food, I opened up my food and put it on a plate, and saw this. I called about it, explain the screw-ups, and that I was allergic to onions (not something like a tiny bit of onion powder in ketchup, but full on onions and their juices), and the manager, Ann, was very bureaucratic about it very robot like, giving me the usual response that you would expect from management. “Oh, I’m so sorry for that. If you come in before 4:00 p.m., we will replace your meal for free, and give you a coupon. If you don’t come in before 4:00 p.m., I’ll have to mail you a free coupon.” So I asked, “a replacement meal, after all these screw ups? How about a couple free meals, or a free family meal?”, and she responded, “I’m sorry, I can’t do that, but if you come in before 4:00 p.m. I can replace your meal and give you a coupon”, her programming responded. It seems like a lot of fast food restaurants, even culver’s, are now just a bunch of robots, that have no compassion, no care for their jobs, or the quality of their work, or treating customers with respect, and actually making up for three major mistakes in a row, giving my order to someone else, and not telling me, remaking the order but making it wrong, and cooking the food too fast on the remake, and creating crap, instead of food.
Update: Either a Culver’s Bot responded to my post, or again they are shirking their responsibility of truly making up for this, by telling me to go complain somewhere else and give them some feedback; with no mention about making up for it. That is the Culver’s of today folks. The Dubuque Culver’s can now be the prime example of what Culver’s is now turning into.
… moreI mainly work at night, and yesterday I left on a 5-hour trip southwest, not eating any lunch or dinner, as it would make me sluggish for work. I worked overnight and then drove another 6 hours back to Dubuque honestly, looking forward to some Burger King, but when I arrived at 9:45 a.m., they refused to make me a burger and fries, because their policy said they couldn’t serve lunch food until 10:30 a.m. So I said to myself, Culver’s won’t let me down, they’ll serve me a burger and fries at any time as long as they’re open, and they were, so I ordered a double bacon cheeseburger in the Drive-Thru. The attendant asked me if I wanted anything else on my burger besides cheese and bacon, and I said a light amount of mayo please. They said okay, and please move forward. I then requested an extra small fry at the window, and they added that. They then asked me to move forward after putting my number sticker on my truck mirror. After moving up multiple times, and eventually being the first car in the line, I noticed three people had been served before me, and they were behind me. I called culver’s, and they apologized that they had served my food to another party by accident, and didn’t bother to tell me, but instead hastily remade my meal. Again I had ordered a double bacon cheeseburger, with a light amount of mayo on it. They provided me a double bacon cheeseburger with pickles, onions, mustard, and ketchup on it, a sloppy, soggy, mess, and they rushed the cooking of the patties, burning them on top, and not cooking them enough on the bottom, and it looks like they smashed the heck out of the patty, as it does not look like the usual thick and Hardy butter burger patty (see the picture). The freeze must have been Doug out of the remnants of the last batch, instead of being made fresh, because they were all stuck together and not the hottest they could have been.
When I got home, 20 minutes later, expecting to be able to sit down, watch an old movie, and finally eat some good food, I opened up my food and put it on a plate, and saw this. I called about it, explain the screw-ups, and that I was allergic to onions (not something like a tiny bit of onion powder in ketchup, but full on onions and their juices), and the manager, Ann, was very bureaucratic about it very robot like, giving me the usual response that you would expect from management. “Oh, I’m so sorry for that. If you come in before 4:00 p.m., we will replace your meal for free, and give you a coupon. If you don’t come in before 4:00 p.m., I’ll have to mail you a free coupon.” So I asked, “a replacement meal, after all these screw ups? How about a couple free meals, or a free family meal?”, and she responded, “I’m sorry, I can’t do that, but if you come in before 4:00 p.m. I can replace your meal and give you a coupon”, her programming responded. It seems like a lot of fast food restaurants, even culver’s, are now just a bunch of robots, that have no compassion, no care for their jobs, or the quality of their work, or treating customers with respect, and actually making up for three major mistakes in a row, giving my order to someone else, and not telling me, remaking the order but making it wrong, and cooking the food too fast on the remake, and creating crap, instead of food.
Update: Either a Culver’s Bot responded to my post, or again they are shirking their responsibility of truly making up for this, by telling me to go complain somewhere else and give them some feedback; with no mention about making up for it. That is the Culver’s of today folks. The Dubuque Culver’s can now be the prime example of what Culver’s is now turning into.
Steve thomas
Not only have the prices gone up too high, but the meat wafers in the sandwiches are paper thin and the grease doesn’t appear to ever be changed. If you want a packet of BBQ sauce, they charge you 25 cents. No good!!
… moreValerie Kramer Bahl
I’ve always had incredible service here. Tonight I waited over an hour for our food because they gave ours to someone else. They didn’t even care. Meanwhile I have a 3 year old that has a bedtime and I promised ice cream. I told the manager, Penny, and she brushed me off. Didn’t care or listen. Other customers cared more than the staff did! Typically, I rate Culver’s a 5, but tonight with Penny as management I rate it less than one.
… moreLarry Warren
People That Work The Counter Should Be Be Neat, Clean, At All Times. This Holds True For All Fast Food Restaurants.
It Is The Responsibility Of The Owner’s Of The Restaurant, To Hire People Of Those Qualities.
The Counter People Handle Food, And Set The First Impression !
… moreIt Is The Responsibility Of The Owner’s Of The Restaurant, To Hire People Of Those Qualities.
The Counter People Handle Food, And Set The First Impression !
Lois C Fitzgerald
I normally love Culver’s. I was in Dubuque and they were advertising a pork loin sandwich. I did not see it on the menu but it sounded good. It was not. It was breaded, which I wasn’t expecting and the breading was probably thicker than the meat. Also the meat tasted like fish. It didn’t not taste like pork. It was $6 and I threw it in the garbage.. everything else I’ve ever ordered has been good. I would stay away from the pork loin sandwich if I were you.
… moree “Maahsy”
I’m not sure who was working the drive through at 2:55 today but it was the absolute best service I’ve ever had, from a drive through. I hope she gets to see this and know she’s worth every penny
… moreJon Zee
We always feel welcome when we go here. Nice employees and always good food. Lots of seating. Booths and tables. Love it.
… more