Social Profile: 
![]()
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
As locally owned and operated restaurants, Culver’s has earned its reputation for deliciousness by serving the freshest ingredients to guests, with unmatched hometown hospitality. Fresh, never frozen burgers are always cooked to order, and premium, better-than-ice-cream, fresh frozen custard is made in small batches throughout the day, every day. Welcome to delicious!
Fast-food chain specializing in frozen custard & signature burgers made with Midwest beef & dairy.
Hours
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Culver’s of Franklin, TN – Mallory Ln
Proudly Owned and Operated By: Shaina Johnson 3400 Mallory Lane | Franklin, TN | (615) 224-9811 Get Directions | Find Nearby Culver’s
Restaurant Locator: Burgers & Custard Ice Cream Near Me | Culver’s®
Culver’s® is the best place to eat in your neighborhood. Find where you can get a delicious ButterBurger, creamy custard ice cream or fresh chicken.
Culver’s | Franklin TN – Facebook
. Closing Soon. . 3400 Mallory Lane, Franklin, TN, United States, 37067. Links. . culvers.com/restaurants/franklin-tn. Contact info. . (615) 224-9811 …
Reviews
Mike Huskey
Totally surprised that a fast food restaurant can be so accommodating. Our first time there, but the young checkout person was pleasant and patient. The walleye was fresh and flaky, just like the commercial. Plus, the night manager stopped by shortly to see how we were doing.
… moreCody Cummings
I love Culver’s! This location has never let me down, and they always ask if I’m ok with a double burger when I get the deluxe meal. It’s nice because sometimes you don’t want that much burger and you get the option to select a single patty. Their fries are hands down the best drive thru fry option if you’re a crinkle fry fan like me. While the drive thru feels like a longer wait, it’s honestly not any longer than most drive throughs in cool springs, and the quality is so much better. Please give them a shot the next time you need a quick burger!
… moreBubbles Return
Fresh never been frozen hamburger. Grilled to perfection built on a fresh bun. Awesome taste. Fries are cooked fresh. They specialize in their own frozen custard. Fast friendly service with a big thank you and a smile.
… moreVeronica Johnson
I came around 8:50pm to order two frozen custards. It was not busy at all and my order took almost 30 minutes to come out and when it did it was completely melted and warm. You could tell that it had just been sitting there in the heat. The service was very disorganized. Will not be back.
… moreDevin Campbell
This was our first experience at Culver’s. The food was good and service was friendly. Our friend insisted we try the cheese curds. My wife’s response was, “They’re pretty okay!” But she doesn’t really like warm cheese. However, if you’re into fried cheese, you should definitely try the cheese curds. Very good experience.
… moreDarren Baker
I guess if the restaurant messes up your order and them fixing the mess up days are over!! I ordered a double burger and after about 3 or 4 bites into my burger and I realized it was a single only. I checked my receipt to confirm I was correct and I did ordered the double burger (the receipt shows I was correct). The manager would not make me another burger and wanted to give me a single patty to add to my now COLD burger. Not impressed with the customer service. They should have made me another burger! The manager said he would not because I had already taken several bites. I will not go back!
… moreCorey Schuette
1/5 Stars: Service Failure After Order Mistake
This review is specifically for the Culver’s location in Franklin. While minor mistakes happen, the way this specific location handled a simple order correction was truly unacceptable and is why I am giving a one-star rating.
Our initial food order was prepared incorrectly. We promptly alerted the staff, who confirmed they would prepare the correct item for us. We were told to wait and expected a quick fix.
However, we waited a long time—far longer than it should take to fix a single mistake—and the corrected food never appeared. When we approached the counter for a second time to follow up on the missing item, the response we received was shocking.
The employee informed us that they were too busy and that they didn’t know when, or if, we would get our corrected order.
To be told, after already waiting patiently for an error they made, that the restaurant couldn’t prioritize fixing their own mistake due to busyness—and might not deliver the food at all—is a profound failure of customer service. The issue was not the initial mistake, but the complete inability and refusal to execute basic service recovery. We left without the correct part of our meal.
We will not be returning to this location. If you want a quick, dependable meal and accountable service, look elsewhere.
… moreThis review is specifically for the Culver’s location in Franklin. While minor mistakes happen, the way this specific location handled a simple order correction was truly unacceptable and is why I am giving a one-star rating.
Our initial food order was prepared incorrectly. We promptly alerted the staff, who confirmed they would prepare the correct item for us. We were told to wait and expected a quick fix.
However, we waited a long time—far longer than it should take to fix a single mistake—and the corrected food never appeared. When we approached the counter for a second time to follow up on the missing item, the response we received was shocking.
The employee informed us that they were too busy and that they didn’t know when, or if, we would get our corrected order.
To be told, after already waiting patiently for an error they made, that the restaurant couldn’t prioritize fixing their own mistake due to busyness—and might not deliver the food at all—is a profound failure of customer service. The issue was not the initial mistake, but the complete inability and refusal to execute basic service recovery. We left without the correct part of our meal.
We will not be returning to this location. If you want a quick, dependable meal and accountable service, look elsewhere.
Ernie Hernandez
I had high hopes for Culver’s. Fresh meat. Grilled onions. It was not to be.
On the west coast there is In-n-Out. Fresh meat. Fresh potatoes. Fresh buns. Very tasty.
I saw a similar opportunity here, plus the upside of frozen custard. So I ordered a sourdough melt. The bread was not tangy. The cheddar was not sharp. Even the grilled onions (which can be the food of the gods) had little flavor. So I took solace in the fact that I got a frozen custard sundae.
First, you should know I got my meal to go. By the time I got into my car, a puddle was starting to form in the cup. But that’s the problem with soft serve generally, so I don’t hold that against them. So I put it in the freezer while I ate my mediocre sandwich. Looking forward to a satisfying dessert, I wondered why the texture was weird on my first bite. Turns out the caramel sauce they use is very grainy. Then I thought, at least they didn’t put very much on here. Turns out they put it in the cup before they put the frozen custard in. Very odd way of building a sundae.
Ah well, you don’t know if you don’t try. They do have an extensive menu, and their prices are low, so they do have that going for them.
… moreOn the west coast there is In-n-Out. Fresh meat. Fresh potatoes. Fresh buns. Very tasty.
I saw a similar opportunity here, plus the upside of frozen custard. So I ordered a sourdough melt. The bread was not tangy. The cheddar was not sharp. Even the grilled onions (which can be the food of the gods) had little flavor. So I took solace in the fact that I got a frozen custard sundae.
First, you should know I got my meal to go. By the time I got into my car, a puddle was starting to form in the cup. But that’s the problem with soft serve generally, so I don’t hold that against them. So I put it in the freezer while I ate my mediocre sandwich. Looking forward to a satisfying dessert, I wondered why the texture was weird on my first bite. Turns out the caramel sauce they use is very grainy. Then I thought, at least they didn’t put very much on here. Turns out they put it in the cup before they put the frozen custard in. Very odd way of building a sundae.
Ah well, you don’t know if you don’t try. They do have an extensive menu, and their prices are low, so they do have that going for them.
A F
One of the best fast food options around! Food is always fresh and hot and the quality is top notch. The frozen custard is thick and creamy and they offer a lot of different toppings/mix ins.
… moreKellen Webb
I am consistently disappointed with the subpar quality of food coming out of this Culver’s. I’ve now been to this location a handful of times and every time there is something wrong with my order. My last order? I got the new garlic pub burger to try and I received a regular double cheeseburger on a plain bun with plain mayo. What? I also ordered a kids meal with fries and a drink. I received no fries, and no drink. I ordered a chicken tender meal and received no sauces. I feel ripped off every time I go here. This place is run by a bunch of teenagers and early 20 something’s that seem to not care at all about the quality of food they put out. Where is the manager? Where is the owner? Do they not care about their customers? I’ve been to Culver’s in many different states and this one is consistently the worst Culver’s I’ve ever been to. No smiles when ordering, no polite attitudes, poor customer service, and consistently wrong and bad food. A disappointment to the franchise. A disappointment to Franklin. I won’t be returning nor will I ever recommend this location.
… more