Kayla Wyant
Ordered pizza & salad for take out – staff were great, including Kenny who came out of the kitchen to say hi. He promised me I’d love the pizza and he was right – it was delicious. Happy to have a new go to pizza place and looking forward to trying more.
… moreMensur Begic
Amazing food and service! Kenny is a master of Italian and American dishes. Always fresh, delicious, and full of flavor. Kenny and his team make every meal perfect.
… moreIndira Bayer
I highly recommend Cugino’s Mediterranean, Italian, American Restaurant for pizza! This was my first visit, as the restaurant just opened recently, and it absolutely impressed us. Both Jim and I loved the crust—it had the perfect balance of crispiness and chew. The amount of toppings was just right, and the red sauce was full of flavor without being overpowering.
Although we only tried the pizza this time, I’m sure the rest of the menu is just as good. We’ll definitely be back to explore more. A great new addition to Rocky Hill!
… moreRusty Colino
Absolutely awful experience, largely due to the owner’s behavior. From the start, the owner was rude, dismissive, and openly disrespectful, treating customers and his employees terribly and creating an uncomfortable environment. The lack of basic customer service was shocking, and it was clear that respect for patrons is not a priority here.
The food was extremely subpar and nowhere near worth the money. The quality was poor, the flavors were bland, and nothing about the meal justified the price. You would honestly be better off spending your money at your local McDonald’s, where at least you know what to expect.
What made this place truly unacceptable was how the owner treats both customers and employees. Watching staff be spoken to with such disrespect was disturbing and completely unprofessional. This establishment lacks leadership, accountability, and any understanding of what proper customer service looks like.
If negative star reviews were an option, I would leave one without hesitation. Visit at your own risk, but be prepared for complete disappointment
… moreGabrielle Wilson
I cannot express my disappointment with my experience here enough. After looking at the menu online, we decided to place an order for takeout. When we called, they started by saying several of the dishes we wanted to order (based off of their menu) were not available anymore. Ok, that’s fine. No worries. We finish placing the order and then go to pick up the food. Based on the menu pricing, we were expecting to pay around $60 and were flabbergasted when the cost ended up being over $100. Since we wanted to get home quickly to our family, due to how hungry everyone was, we just paid and said we’d look at it after. Maybe we got it wrong. We got home and unpacked everything and the shock on everyone’s faces. The “side” salads literally had a couple pieces of lettuce, barely filling the container 1/4 of the way. Most of what was in the container for salad was black and rotten. The salad dressings did not have tops and were “closed” by putting plastic wrap around them. Dressing was everywhere in the bag and over our takeout boxes. Then the “breadsticks.” It was very dry and hard bread that resembled French bread. The entrees were even more disappointing. Not only were they priced twice as high as on the menu, but the amount of food for what we paid, not to mention the quality and taste, for what we paid was atrocious. One of us ordered the lasagna. I wish I was joking, it was as if they put ladles and ladles of sauce to cover up how they only gave you two noodles worth of the smallest slice of lasagna you have ever seen. The noodles were undercooked as well. The other dishes were the same. A very small chicken breast on the chicken parm, lots of sauce and barely any noodles.
We called to ask about the pricing and explained our confusion after double checking the pricing online and were told that they were changing the menu. It’s not good business to have something listed as one price and then charge another. That is the restaurant’s responsibility, they should at least be upfront about the price change before the order is put through so the customer can decide if they want to still go through with the order.
Don’t go here.
… moreA “AL” luc
Had the stuffed sole, warm on the outside cool on inside, not tasty at all plus it had green pieces in it, maybe green pepper? Didn’t like it plus too much orange seasoning on top. Would never order it again. Best was the bread & olive oil dip. Maybe it was an off night.
… morePacey Mahar
Service was absolutely AWFUL. Food was ok, all I ordered was two pizzas. I was asked five times if I was “the big order.” Someone was there when I got there who clearly had been waiting a long time for their food.
Both employees were incompetent and extremely rude to me for asking about my online order. I received my food half an hour after the expected time and was treated with nothing but disrespect from the two waitstaff. Restaurant was completely empty except for one table and the other online order.
Quality of food was not worth the hour wait for a simple pizza. Didn’t even receive the exact order I asked for but it was not worth dealing with.
… moreJoe Asklar
Really Good! The Chicken Parm was spot on! Nice decor and atmosphere. Our server was great. Will be back for sure!
… moreAnne Moynihan
Fabulous dining experience! Food is excellent! Have been a few times already! Great staff too!
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