

Informal Tex-Mex fare & margaritas star at this roomy branch of a statewide chain.
Address and Contact Information
Address: 2317 N Tarrant Pkwy #419, Fort Worth, TX 76177
Phone: (682) 316-3355
Website: http://www.cristinasmex.com/
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Cristina’s Fine Mexican Restaurant
Cristina’s Fine Mexican Restaurant – MapQuest
Cristina’s Fine Mexican Restaurant – Ft. Worth – Facebook
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Reviews
The decor is simple, but nice.
Then there’s the cons..ohhhh lordy…
Note: We came in with a large party. Ive worked in every position of a restaurant before so am understanding about things. Majority of our party was laid back, understanding people but this was one of the worst experiences of service and managing (or lack thereof) Ive ever seen.
-Took almost a whole hour for me to get ONE root beer. Refills were pretty much non existent for everyone.
-Salsa was lacking in flavor and left alot to be desired
-The food came out sporadically. A tray of entrees were brought out and just left on the tray stand! Finally someone from our party got up and doled them out to the appropriate people so they werent ice cold. Yes. A patron, NOT our server(s). That blew my mind. It sat for at least 5 mins before she decided to take matters into her own hands, literally.
-pretty much nobody got their side of beans despite it being asked for multiple times. I think only myself and like 1 or 2 other people ended up getting any.
From drinks, to ordering, food delivered, to paying our check…everything took four scores and seven years. (3 hours) We were all ready to leave an hour before we actually could.
When you have a party this large, you have all hands on deck. You get bus boys refilling and dropping drinks if needed (besides alcohol of course.) This way servers can focus on orders and requests. As a manager, they should’ve been helping in any capacity possible. None of this happened. Maybe I have a different approach to managing in the food industry, but this was just such a terrible experience. Thankfully it didnt ruin the special occasion but it definitely left an air of frustration and dampened what could have been a really amazing lunch. Will never return nor recommend this place to anyone unfortunately.
Overall it was a complete disaster of an order. Normally we love Cristina’s but we will never be ordering out again, and it will be a while before we dine in again too.
Service was incredibly lacking:
-Asked if they could change the channel and was handed the remote. No one knew how to change the channel.
-Ordered lemonade and was delivered pink lemonade. I asked if that was the only type they had, and she said yes. When I had to ask for a refill from another server, they brought yellow lemonade.
-Drinks not refilled
-My kid’s hotdog bun was old and extremely hard. We had to ask for a new one.
-After she brought the appetizer, she didn’t ask us for our order, even though we were ready. We had to flag her down much later.
-Ordered the fundido and I’m pretty sure the little flame canester is supposed to be lit at the bottom…it was not.
-She never really checked on us to see if we needed anything or ask how the food was.