Gurshaan Nahal
My son was very excited to eat their food. We didn’t like their food at all. Their food was useless. Then I told the waiter that we didn’t like this food and should we get more food? She told us that if you want more food, you will have to pay for it. I wasted my money and came there. I will never go there again. I don’t recommend anyone to go there. It’s useless.
… moreVictoria Thomas Pirtle
1st of all our waitress, Heather is amazing! Now for the rest…all I got to say is while I’m eating I prefer not to deal with a roach running across the table trying to enjoy dinner with me. Tried to get a picture, but it was moving fast. Needless to say, we did not get all we could eat. We quietly informed management. The hostess stood with her mouth open. The manager stated that she had to contact the owner. According to her the owner asked what should they do. The manager responded to charge 50% off. I’m writing this review because we could have made an ugly scene in the restaurant but we didn’t. If we could have enjoyed it, then fine but they were bringing our next batch of food that we did not get to eat because the roach wanted his portion. But we still had to pay.
… moreMonique
Love. Love. Love it here. Favorite seafood place. Only come here for the all you can eat. Expect to spend $70 but it’s worth it. The boils are so good and their crab balls are one of my favorite things. I try to go here every couple of months. I highly recommend.
Pictures are different times I’ve been here.
… moreAshlynn Dailey
I love it here….the atmosphere is nice, they have great taste in music and it’s not too loud the staff are very nice especially my girl Mary I love her!!!! She is on point with everything….i come here to get the all you can eat I get the crazy sauce medium and they never disappoint at all…
… moreBarney Branch
I’d planned on going somewhere else, but decided to give the Crazy Crab a try. The service was great. The homey atmosphere was welcoming and refreshing. There’s nothing like a good neighborhood saloon with great food. The food was hot and fresh.. The beer was cold… What more do you want??? The raw oysters were fresh and delicious. The fried shrimp were plump and succulent. Our bartender Mary was attentive and engaging. I would definitely recommend as a place to go for a reasonably priced meal and great atmosphere.
… moreVanessa Smith
I visited Crazy Crab for lunch on Sunday with a small group, and unfortunately the experience was disappointing due to how an incident was handled.
The manager was serving our table and accidentally spilled oil on the jackets of two people in our party. Accidents happen — we understand that. However, what was most upsetting was the lack of effort to resolve the situation. No apology that felt sincere, no offer to assist with cleaning costs, no attempt to make things right. We were simply told to “take it to the dry cleaners.”
As paying customers, we expected basic accountability and customer service, especially from a manager. A gesture as simple as offering to cover cleaning expenses, providing a discount, or even showing genuine concern would have gone a long way.
The food was fine, but the service recovery was not. Customer experience isn’t just about avoiding mistakes — it’s about how issues are handled when they occur. Unfortunately, that fell very short during our visit.
… morecheryl crosby
Okay so today we went to Crazy Crab. It’s 3 grown adults. What I don’t like is everyone at the table has to order of the all you can eat menu. Only 1 of us didn’t. So we all ordered. Now the problem I have is it’s 59.95 per person and we have to order family style. The most disappointing thing is the lack of knowledge. If you’re selling raw oysters please make sure your staff is aware of where the oysters are from. We had the raw oysters they had no taste to them at all. They weren’t salty nor were they sweet just flavorless. The crawfish had no taste to them at all. The corn was dried and hard as you can see in the photos.Okay you bring us crab balls with 6 then 6 oysters that 3 grown adults have to share now I wouldn’t have an issue if it was really enough to feed 3 grown adults. Listen I been here before and had better food service. Now if you want more bang for your buck this is not it. This is the tray for 3 adults family style I know you lying. Maybe it was the cook that was here today I don’t know but this was not as good as I have had in the past and I was just here 2 weeks ago and the food was spectacular I’m so disappointed
… moreLex P
I hated I did not get our waitress name she was so nice we crawled in at 9 24 and she got order in in 3 minutes to beat the clock… The food was outstanding… Def recommend the crazy crab sauce with the boil… The bartender was cool too… Steelers fan hilarious we enjoy crabs shrimp sausage and out time
… moreL T
I see those negative comments regarding the dine in service. I did a takeout, the host that took my order was great. Food came out quickly. Tasted amazing. And they so inexpensive ❤️
… moreLinda Sigler
I want to start that out server name Lia was amazing, patient with us as we could not make up our mind what to eat. She was very professional. What I did not like was how she was getting treated by another table who took there anger out on her for something she had no control over. I wanted to just hug her. To everyone that patronize restaurants its not the server fault if food is bad etc or the manager taking for ever they did they’re job by taking and placing orders and notifying management when there is a issue. We order seafood boil it was okay seem watery to me but my kids and husband loved it. Atmosphere was loud but I am just a old lady. I will return just because service was great but will try a different dish.
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