Address and Contact Information
Address: 11104 W Broadway St, Pearland, TX 77584
Phone: (832) 856-1111
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Crafty Crab Restaurant | Seafood Restaurant in USA
CRAFTY CRAB PEARLAND, PEARLAND TX
Crafty Crab – 11104 Broadway St, Pearland, TX, 77584 – MapQuest
Reviews
When I walked in, there was loud music playing behind the bar with profanity in the lyrics, which is completely inappropriate especially at the front entrance where customers are waiting to be helped. I stood there waiting for service, and no one acknowledged me for several minutes.
When a waitress finally came over, she ignored me and immediately started helping a woman who walked in after me to pick up an order. I politely mentioned that I was waiting, and another woman nearby even confirmed out loud that I was next. The waitress looked at me, ignored me, and continued helping the other customer anyway.
I explained the situation to a manager who was sitting outside. She said she would speak to the employee, but nothing seemed to change, and nothing was resolved. There was no apology, no accountability, and no attempt to correct the situation.
This experience felt disrespectful, unprofessional, and poorly managed. For a first visit, this was extremely disappointing, and it does not reflect a welcoming or customer-focused environment at all. I will not be returning.
Everyone overall was pleased with their food. This was me and my husbands first time visiting. He had catfish with onion rings and stated the catfish was a bit greasy. He also had the key lime pie which was fabulous (sorry forgot to take pics of his food). I had crab cakes which was amazing and a 1/2 pound sausage with the boom sauce that Renee recommended and I was quite pleased. My only small remarks is that I expected more of a firm sausage with a bit more skin on it. In addition I also had one of the best shots ever. I have no idea what was in it but it was spectacular. It was purchased for me so I will have to get the name.
Ok this is getting kind of long so going to stop here, but I will post a few pics. Thanks again for a lovely experience and hats off to Ms. Renee.
For the seafood boil, I had the crawfish and snow crab, and they were amazing packed with flavor and cooked just right. The service was great too. They weren’t very busy when we went, which is surprising given how good both the food and service are.
It’s honestly hard to find really good food in the Pearland area, so this spot was a pleasant surprise. If you’re a seafood enthusiast like I am, I definitely recommend checking this place out!
Most of the food was overcooked like the calamari and crab. Calamari was like chewing erasers. Loved the sauce on the boil though. We went with medium spicy garlic sauce and it lived up to it’s name. You can’t say that they under-season at this place!
I’ve gotten better portions for the same price… only cooked properly.
3 stars, because it’s ok… and one bonus star for great sauce.
Edit: Gave them another chance. Still same issue of overcooking the crap out of their lobster, King Crab ($70 a pound!) and shrimp! Seriously, I thought a year later they would have improved.
Still worth it though for that delicious sauce. 😀