Cracker Barrel Old Country Store

  4.2 – 3,007 reviews   • American restaurant

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Cracker Barrel in Franklin, Tennessee is where friendly smiles meet homestyle cooking and unique shopping—all at a fair price. Whether you’re craving Breakfast All-Day with fluffy Buttermilk Pancakes or Southern classics like juicy Fried Chicken and slow-simmered Chicken n’ Dumplins, there’s something for everyone. Order online for easy pickup or delivery, or swing by your local Cracker Barrel to experience true country hospitality.

Homey chain restaurant serving American comfort food, with an on-site general store.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Cracker Barrel Old Country Store 37067

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Reviews

kelli k
This location was really good. The pancakes were fluffy and delicious. They were able to make the bacon crisp! The catfish was really good. I had extra tartar sauce which was quite nice the green beans were good as was the hash brown casserole.

This was a quick and easy stop in and back on the road.

Convenient to a gas station option as well.
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Mrs Brown
Everything was great. We got here around 2 on a Tuesday, so I guess I’m between lunch and dinner rush hours, but the place still had a good flow of customers. We were immediately seated. Our waitress was great very attentive and had a good personality. She kept drinks filled, and our food came out HOT. The food was great. I highly recommend their new dish. Cheesy Bacon Homestyle Fried Chicken . It was great. Great flavor and large portion. The salad was large enough we all 3 split it.
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Luke Payne
Personally, my barrel cheeseburger was pretty good, cheese was slightly too congealed, the fried chicken was fried a little too much but overall was a pleasant meal. Service was very fast, and our server was very efficient bringing drinks and condiments that we needed. Macaroni was very good, cooked perfectly and cheesiness was on point.
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Kathryn Patterson
Delicious as always!! I always recommend their chicken n dumplings as it’s my go to. Their store always has the cutest items, and their candy selection can’t be beat. Always a great experience when visiting, and make sure to ask for waitress Sylvia. She’s a sweetheart.

Stopped in for breakfast as well, highly recommend their breakfast casserole!
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Howard Wear
I dropped by for a quick bite to eat at lunch time. While it was busy I was still seated in a reasonable amount of time. The staff was definitely busy but they were juggling the customers very well and getting things out in a timely manner. Five stars to both Chelsea and Melissa who went above and beyond on making my stay a very pleasant experience. It’s employees like these that you can’t risk losing they are amazing at what they do. I will definitely be back and in no small part because of the service that I received from Chelsea and Melissa.
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Wellman Lim
Had pork chops which were thin and fried. Tough. It was 11am and they did not have grits when the meals came. Had to settle for mashed potatoes which took another 7-8 mins. Also did not have biscuits but only after I had finished my lunch. This was probably almost an hour after we ordered. Poor.
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Glenn Whelan
Food quality seems to deteriorate in the past couple years. Food seeming to be pre made rather then to order, and the biscuits have lost their legendary status. I still continue to visit but it is no longer a destination, just when it’s convenient
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Tennessee Vue
I recently visited Cracker Barrel, and while the food and atmosphere lived up to the usual standard, the service was a real letdown. The cozy, rustic ambiance is something I’ve always appreciated, and the food, though not exceptional, was satisfying and comforting. However, the service made me feel like I was on the “pay no mind list.”

From the moment we were seated, it seemed like the staff forgot about our table. We waited an unreasonable amount of time before anyone came to take our order. When the food finally arrived, it was clear that the kitchen was doing their part, but the service was simply subpar. Getting refills or even just some basic attention from the staff felt like pulling teeth.

It’s frustrating because I’ve had better experiences at Cracker Barrel in the past, but this visit left a sour taste in my mouth, and it wasn’t from the food. If the service matched the quality of the food and atmosphere, this would have easily been a five-star visit. Unfortunately, due to the inattentive service, I can only give it three stars. I hope Cracker Barrel addresses this issue, as it really took away from what should have been a pleasant dining experience.
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OvO
Crazy busy at noon on Sunday, as expected.
Fried pickles, yes fried yet Really greasy, sad.
Food inaccurate, had to be redone.
Server was sweet as can be yet….lacking in server
The receipt was even the WRONG table.
End of meal and still never did get honey for cornbread….(which was dry)
Country fried steak was without its country flaking crust, definitely not the usual gravey quanity.
Dumpluns were yes lots of dumplings but not much, if any of the juice.
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Marty Shaw, Author
The worst meal I’ve ever had at a Cracker Barrel. Chiccken was undercooked no seasoning and they were out of Southern fried chicken. The Mgr was no help at all. Sorry I stopped in on a Thursday night.
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