Address and Contact Information
Address: 781 W Sproul Rd, Springfield, PA 19064
Phone: (610) 665-3333
Website: http://www.springfieldcrackcrab.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
We all had individual choices, we decided to bypass the ‘all you can eat’ menu! There are fried as well as the boil options! I decided to go w/Raw Oysters to begin my meal and I was happy with all my choices! The group all tried many items (crab balls, fried oysters, king crab legs and dessert options).
The staff were friendly and the service was attentive!
Note: if one person in the group chooses the ‘All you can eat menu’, everyone must choose ‘all you can eat as well
The waiter approached me at my table and asked if we were asked what we would like to drink, I advised him we were not asked as of yet. He then took our drink order and returned back, when he returned I asked about the All you can eat menu, he asked me if I was ready to place my order. I was barely aware of the menu options and how that worked especially after being advised if one person gets the “All you can eat” everyone at the table will have to get that. So I provided my two youngest children’s appetizers and was unclear of my own, the waiter then said “ are you ready because I’m really busy and I have to finish taking others orders?” I then quickly dismissed the gentleman and have been waiting for his return for over 3 minutes. Someone then comes over and ask if my order had been taken I advised only my youngest children. Jesse then came over to assist me and my family further. Jesse educated me in their All You Can Eat menu and how the process works. She was very polite and refreshing considering the initial response given prior before. This is my first time dining here and prefer to not have a bad experience. Will update as far as the food goes shortly. Ok so we had our food, phots below – The snow crabs were ok, not too much you could do to destroy that,the shrimp was a little over cooked, the shell was tough on some pieces while the shell feel off perfectly on others. The house sauce is mediocre – honestly it tastes the same as “every other crab house” in the area. The buffalo wings were fried the way I like them while the sauce was actually nasty to me, the lemon pepper wings were good but too much breading. The fried shrimp was bland and needed more seasoning and the fries were just basic seasoned fries – I feel like they are pre seasoned fries that you can purchase from the grocery store. Overall experience was a 3 out of 10. I won’t be returning especially for an All You Can eat menu that’s limited and it’s honestly not an all you can eat. Hopefully my review and photos have assisted someone thinking of going to this place. Have a blessed one folks and happy reviewing! – Update so I then left had to go to the front to pay for my food, which wasn’t what the previous people to the right of me had to do before they left the waiter took their card and check information and returned it, I guess because I submitted my review before I left they were upset – I was also still eating my Hushpuppies and some waiter grabbed it when I went to dip my hush puppy back in the sauce! Yea so no, the food was nasty and so was the service. NEVER AGAIN!
The servers were very nice but not prompt in asking what we needed or in bringing out the food. I am guessing that’s their way of limiting the “all you can eat.” They add a 15% “service fee” and then suggest on the bill another 15% or 20% tip. When I asked what the service fee was, I was told it was the tip, already added. So they suggest another tip on the tip. Overall, the food looked yummy and the staff is very nice, but there is nothing more to offer. We won’t be back.