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Cousins Subs is a Wisconsin-based, family-owned, sub shop established in 1972. Cousins Subs and its franchisees operate over 90 restaurants in Wisconsin, providing guests with quality deli-fresh and made to order grilled subs using only the freshest ingredients on its signature bread baked daily.
Sandwich chain specializing in hot & cold subs, plus salads, in a counter-service setting.
Address and Contact Information
Address: 7495 W Layton Ave, Greenfield, WI 53220
Phone: (414) 282-6900
Website: https://www.cousinssubs.com/order/cousins-subs-greenfield-76th-layton
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Order and Reservations
Order: Order online
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Related Web Results
Greenfield – 76th & Layton – Cousins Subs – Order – Choose Food
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Reviews
Laura
Food? What food? Waited almost an hour and still had NO FOOD.
Heres what happened…
Ordered food at 5:10 to be ready at 5:29. Walked in restaurant at 5:25pm at 5:54 the entire restaurant had their food, even new customers who walked in, and Im still standing there with no food. When i asked what is going on they then tried to scrape the bottom of the fry bin to fill my fry order with fries that were made 10 min earlier & my subs had been sitting there just as long. I said this is unacceptable and I did not pay for old food especially since ive been standing here. I said id like new food or a refund, the 2 younger workers proceeded to argue with me instead of apologizing and making new food. To hand somebody whos been waiting almost an hour for 2 subs and 2 fries some old food is just crazy. The one worker with braids, looked like he was to high to know what was going on, brought fries to the counter dumped them on it to “show me they were fresh” and then asked if i wanted them. No sir, i do not want food youve now walked around the store with & dumped onto a dirty counter. Your manager seems nice but has no clue whats going on. He shouldve stepped in & had them make my order fresh and he stood there with his head down trying to avoid the entire situation. They chose to refund my money instead of making the order i placed an hour ago. Your manager had to call someone else to find out how to refund my money & still couldnt fig it out & gave me cash instead. The other worker just kept walking back and forth going “ma’am ma’am but but”.. again no need, I just wanted what I ordered and Id expect it fresh like Ive received every other time. Basically it comes down to I ordered food and shouldve received fresh food iust like i saw all the others getting in the 25 min i stood there.
I sent this to Daisha at corporate 6 days ago and RECEIVED NO RESPONSE.
Ive had bad experiences here before but Ilet them go bcuz this location has new workers every month and now I can see why…
… moreHeres what happened…
Ordered food at 5:10 to be ready at 5:29. Walked in restaurant at 5:25pm at 5:54 the entire restaurant had their food, even new customers who walked in, and Im still standing there with no food. When i asked what is going on they then tried to scrape the bottom of the fry bin to fill my fry order with fries that were made 10 min earlier & my subs had been sitting there just as long. I said this is unacceptable and I did not pay for old food especially since ive been standing here. I said id like new food or a refund, the 2 younger workers proceeded to argue with me instead of apologizing and making new food. To hand somebody whos been waiting almost an hour for 2 subs and 2 fries some old food is just crazy. The one worker with braids, looked like he was to high to know what was going on, brought fries to the counter dumped them on it to “show me they were fresh” and then asked if i wanted them. No sir, i do not want food youve now walked around the store with & dumped onto a dirty counter. Your manager seems nice but has no clue whats going on. He shouldve stepped in & had them make my order fresh and he stood there with his head down trying to avoid the entire situation. They chose to refund my money instead of making the order i placed an hour ago. Your manager had to call someone else to find out how to refund my money & still couldnt fig it out & gave me cash instead. The other worker just kept walking back and forth going “ma’am ma’am but but”.. again no need, I just wanted what I ordered and Id expect it fresh like Ive received every other time. Basically it comes down to I ordered food and shouldve received fresh food iust like i saw all the others getting in the 25 min i stood there.
I sent this to Daisha at corporate 6 days ago and RECEIVED NO RESPONSE.
Ive had bad experiences here before but Ilet them go bcuz this location has new workers every month and now I can see why…
Alexis W.
I placed an online pick up order, i live down the street , i arrived at the store about 7 min after placing it. I knew it wouldn’t be done yet but i went up to the counter to let them know I was here, telling them i know Im early. The front counter boy told the back that we were here, which then the female shift lead with dark hair and darker toned skin rudely yelled “ well She’s 20 minutes early she’s gonna have to wait “. It was the snottiest tone and embarrassing almost. Do better. No wonder this place doesn’t even have 3 stars.
… moreAshlyn Dorn
The second time this place has messed up my order and the first time they were so rude about a compensation. This steak is burnt and the last time they gave us cold meatballs.
… moreNick Doxtater
What happened to Manager Tom?? Bring him back! Ordered a 15″ Chicken and Cheddar sub. Pick up was for 2pm. Didn’t get started until 10 past when I asked where my sub was. After an eye roll from the counter person and sim slovenly sandwich creation, I had my sub. Which leaked oil, and fell out the paper when I unwrapped it. Compared to my neighborhood cousins, the sandwich was under filled and just bread and veggies.
Called to speak to a manager and was laughed at. Never again at this location.
… moreCalled to speak to a manager and was laughed at. Never again at this location.
Kamya Molette
I’m really disappointed and frustrated with my recent experiences at this Cousins Subs location. The last time I visited, my sandwich was wrapped in a wrapper that had previously held tuna, which I’m severely allergic to. That mistake could’ve been life-threatening.
I decided to give the store another chance today, but once again, there were serious issues. My order was mixed up, and the larger sandwich — which contained an allergen — was given to the wrong person. This kind of carelessness with food safety is unacceptable, especially when allergies are clearly mentioned.
I shouldn’t have to worry every time I order a simple sandwich. I really hope the staff and management take this seriously and implement better training and food handling practices before someone gets seriously hurt.
… moreI decided to give the store another chance today, but once again, there were serious issues. My order was mixed up, and the larger sandwich — which contained an allergen — was given to the wrong person. This kind of carelessness with food safety is unacceptable, especially when allergies are clearly mentioned.
I shouldn’t have to worry every time I order a simple sandwich. I really hope the staff and management take this seriously and implement better training and food handling practices before someone gets seriously hurt.
Roxane Kieren
I ordered a cheese steak no onions. When I got home the sandwich was steak but no cheese with lots of mayo and some type of oil. It was disgusting and I threw it away
… moreR. J.
I have ordered the same sandwich a certain way three times in a row and the sandwich was not made the way I ordered it. Someone ignored my request about how I wanted my sandwich made. Do I have to order from subway to get my order right?
… moreMike Hauglie
Sub was ok fries are good cheese broccoli soup old and tasted disgusting as hell.
… moreDave Prince
I walked in and there are just two workers. I felt bad for them but at the same time envious. I’d prefer two over 20 people.
Anyways. The food was good. Despite being short handed they greeted everyone and food was done quickly.
The two girls really killed it. Running a restaurant on your own isn’t easy.
The location was one coffee machine away from being my new work station. It was peaceful with outlets right above the table. Perfect.
… moreAnyways. The food was good. Despite being short handed they greeted everyone and food was done quickly.
The two girls really killed it. Running a restaurant on your own isn’t easy.
The location was one coffee machine away from being my new work station. It was peaceful with outlets right above the table. Perfect.
Earl Kwallek
Ordered a whole (15″) Cheese steak for dine in. Majorly overpriced, order was made “to go” & the restaurant was filthy (I was the 2nd customer of the day)…. Not impressed at all.
… more