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Cousins Subs is a Wisconsin-based, family-owned, sub shop established in 1972. Cousins Subs and its franchisees operate over 90 restaurants in Wisconsin, providing guests with quality deli-fresh and made to order grilled subs using only the freshest ingredients on its signature bread baked daily.
Sandwich chain specializing in hot & cold subs, plus salads, in a counter-service setting.
Address and Contact Information
Address: 437 W Paradise Dr, West Bend, WI 53095
Phone: (262) 334-5606
Website: https://www.cousinssubs.com/order/cousins-subs-west-bend-paradise-main
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
West Bend – W. Washington St. – Cousins Subs – Order – Choose Food
Cousins Subs is a Wisconsin-based, fast casual sub shop serving grilled & deli-fresh subs on freshly baked bread.
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Cousins Subs is a Wisconsin-based, fast casual sub shop serving grilled & deli-fresh subs on freshly baked bread.
Cousins Subs of West Bend – W. Washington St.
Cousins Subs is a Wisconsin-based, fast casual sub shop serving … Washington St. 2320 W. Washington St., West Bend, WI 53095. Closed Now. (Open …
Last Updates
Reviews
Joey Honz
***Update***
After 4 days, they finally replied with their standard reply the give everyone. “Please contact us at www.cousins…. Blah blah blah “
I already gave them one online review where they have my contact info. What a joke.
Tell me you don’t give a crap about customer feedback without telling me….
*** end of update ***
Ordered a sub online (meatball and provolone) on 11-26-25. Arrived at the store in the instructed timeframe to find the sub was not ready, or even started. (The 3 employees did appear to be in a rather involved discussion, so I guess it is what it is)
Eventually received my sub and drove the 6 minutes home.
Opened the sub and observed the cheese not melted as it usually would be. Took a bite and realized the meatballs were definitely not hot, and not even warm. Tossed the sub in the trash.
From a past similar incident a year+ ago, I assumed someone had turned off or turned down the meatballs and marinara.
I had been to this store other occasions and mostly found it to be ok. The occasional messed up order, forgetting a side, no napkins in the bag, mediocre service etc. Those issues seemed to generally be a one off and not a pattern.
Filled out a surgery online as the receipt indicated to do and agreed to be contacted for follow up. After over two weeks, not a peep.
I truly like going to cousins for subs. However, this store seems to be consistently inconsistent.
It’s a shame too, it’s close to where I work and live. I’ll probably give them another try but geez…. You guys are slipping up on completely preventable things.
… moreAfter 4 days, they finally replied with their standard reply the give everyone. “Please contact us at www.cousins…. Blah blah blah “
I already gave them one online review where they have my contact info. What a joke.
Tell me you don’t give a crap about customer feedback without telling me….
*** end of update ***
Ordered a sub online (meatball and provolone) on 11-26-25. Arrived at the store in the instructed timeframe to find the sub was not ready, or even started. (The 3 employees did appear to be in a rather involved discussion, so I guess it is what it is)
Eventually received my sub and drove the 6 minutes home.
Opened the sub and observed the cheese not melted as it usually would be. Took a bite and realized the meatballs were definitely not hot, and not even warm. Tossed the sub in the trash.
From a past similar incident a year+ ago, I assumed someone had turned off or turned down the meatballs and marinara.
I had been to this store other occasions and mostly found it to be ok. The occasional messed up order, forgetting a side, no napkins in the bag, mediocre service etc. Those issues seemed to generally be a one off and not a pattern.
Filled out a surgery online as the receipt indicated to do and agreed to be contacted for follow up. After over two weeks, not a peep.
I truly like going to cousins for subs. However, this store seems to be consistently inconsistent.
It’s a shame too, it’s close to where I work and live. I’ll probably give them another try but geez…. You guys are slipping up on completely preventable things.
Dana Devlin
I love Cousin’s. But this is hands down the best location ever. Their food is fresher, their bread is softer, the ingredients are of the highest quality. Locally franchised by a truly compassionate, caring member of our community. Besides this food being delicious and the staff being outstanding, the owner does wonderful things for our community in gives back to so many charities, and does positive things for healthcare workers etc. I just don’t know this place is so much better than all the rest. And I know it begins with the food and the next step is a staff, and his staff is amazing. The manager Pam is nothing short of amazing. She will assure that your order is correct, hot, fresh. You will be asked if you need utensils if you need napkins, if you want your receipt. They will talk to you about reward points. And they will leave you with a smile on your face. Currently now they are featuring a Muenster Mash sandwich that is absolutely delicious. You can get steak or chicken, I chose steak, Muenster cheese, bacon and optional pepper Mash jam. If you’re not drooling by now you should be. It doesn’t get much better than this.
… moreJoe Ilnicki
This Cousins Sub does a great job- Efficient-Friendly-Helpful-
The Manager cares very much about the Community- and thats Very Important- When getting subs in West Bend- make sure you go to the Cousins location off of Paradise Drive- close to Menards- you will be glad you patronized that location.
… moreThe Manager cares very much about the Community- and thats Very Important- When getting subs in West Bend- make sure you go to the Cousins location off of Paradise Drive- close to Menards- you will be glad you patronized that location.
Ronald Strzok
The place is slammed and the 2 young men working are amazing. They are keeping their cool and getting people in and out smoothly. Great job guys!!! Very impressive.
… moreBillie
There are two Cousin’s locations in town.
Based on previous visits, I prefer the location on Paradise Drive.
They are clean, professional, and always greet me when I come in.
My order is always prepared accurately and quickly.
I highly recommend them!
… moreBased on previous visits, I prefer the location on Paradise Drive.
They are clean, professional, and always greet me when I come in.
My order is always prepared accurately and quickly.
I highly recommend them!
GT Landscaping
Very disappointed… ordered a sub and asked for NO onions. Get home and there’s so much onions on this sub it’s out of control…. was for my pregnant fiance and she hates onions. Now I wanted all that money on a sub that’s not going to be eaten… and they closed after I left and got home. So I’m stuck with a sub that’s not going to be touched. I don’t know if I will ever go back to this location.
… moreIan Baab
Food great,service was slow and very small inside
Service: …
… moreService: …
Dee Dee
Not the best subs ive had too overpriced for what you get i do like how you get the box and how fancy their desighns look but foods could be better out of this and subway its about the same
… moreIrene Gerger
I went in with a gift card from my boss. I ordered the cheese curds. They are so good! Everything was good! The place was clean and they were friendly. I will be back.
… moreJadalyse Williams
The cashier was prejudiced. She greeted everyone in line and as soon as me and my sister was up next she stood there as if no one was in front of her. I can not think of any other reason she would treat me that way considering we were the only colored people. On a positive note, the food was great!
… more