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Cousins Subs is a Wisconsin-based, family-owned, sub shop established in 1972. Cousins Subs and its franchisees operate over 90 restaurants in Wisconsin, providing guests with quality deli-fresh and made to order grilled subs using only the freshest ingredients on its signature bread baked daily.
Sandwich chain specializing in hot & cold subs, plus salads, in a counter-service setting.
Address and Contact Information
Address: 101 E Grand Ave, Port Washington, WI 53074
Phone: (262) 268-9803
Website: https://www.cousinssubs.com/order/cousins-subs-port-washington-grand-ave-wisconsin-st
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Port Washington – Cousins Subs – Order – Choose Food
Cousins Subs is a Wisconsin-based, fast casual sub shop serving grilled & deli-fresh subs on freshly baked bread.
Cousins Subs | Grilled & Deli-Fresh Submarine Sandwiches
Catering. Made Simple. No matter the size of your group, we’ve got you covered. Order Now · Careers. Join the Cousins Subs family. Foundation.
Cousins Subs of Port Washington – Grand Ave. & Wisconsin St.
101 E. Grand Ave., Port Washington, WI 53074 Closed Now. (Open 10:00AM-8:00PM) (262) 268-9803 Directions Make this my store Order Now
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Reviews
Jennifer Freeman
We’ve lived in Port Washington for 5 years and the service here has always been pretty decent. Occasional mistakes on our orders but nothing over the top, and they’ve always been friendly. However, the staff that have been working here for the past 6 months to a year are phenomenal! They’re efficient, fast and friendly. I haven’t had an incorrect order in such a long time. The food is always fresh and ready when they say it will be. We’ve been really pleased with their service. Great job!
… moreDP Tennies
I have always enjoyed Cousins subs, I often go to the one in Port Washington. I got this sub and how is this okay? 2 pieces of bacon, forgot the tomatoes, a dap of Mayo and not even bread to cover the top. I don’t complain much, but it’s hard to know I spent $25 dollars on two meals for this horrible quality.
… moreAshly H
The food was quick and hot! You must try the new chicken tenders! Store was very clean, grills included. Staff was friendly too. Taylor, Isabel, Caden, and Kyle were the team during my visit.
… moreDavid Labitzke
I have had mostly positive experiences with this location. The only reason this isn’t 5 stars is because sometimes, the staff have an attitude problem, especially the younger employees working there.
The worst experience was this one time about a month ago, I placed an online order for the 10 dollar meal deal plus an order of cheese curds. When I got there, the girl working there only bagged the stuff for my 10 dollar meal deal and immediately walked to the back. I waited a good few minutes waiting for her to start my cheese curds. I didn’t want to yell for her, so I got desperate and walked through the front door to ring the alarm to get her attention.
When she came back, I told her she had forgotten my cheese curds, and she had a major attitude about making them for me. The food has always been good, but management should probably go over customer service skills, especially with their younger employees. Not all of them or even most of them, but some of them need to be coached about it.
… moreThe worst experience was this one time about a month ago, I placed an online order for the 10 dollar meal deal plus an order of cheese curds. When I got there, the girl working there only bagged the stuff for my 10 dollar meal deal and immediately walked to the back. I waited a good few minutes waiting for her to start my cheese curds. I didn’t want to yell for her, so I got desperate and walked through the front door to ring the alarm to get her attention.
When she came back, I told her she had forgotten my cheese curds, and she had a major attitude about making them for me. The food has always been good, but management should probably go over customer service skills, especially with their younger employees. Not all of them or even most of them, but some of them need to be coached about it.
Florida Gary 711
I find it interesting that owner post comment about good ratings and didnt answer this post. I see someone else posted similar experiences with closing doors early. I am not the only one this is happening to.
First time I have given rating for this place. We are snowbirds so only use this during summer months. I am commenting on last night service.
Called at 729pm to place order. phone rang for 4 plus minutes with no answer. I hung up and called back. Phone kept ringing so I let it ring. I live in Port and decided I would drive over to see this large group of customers that must be there. I was 2 blocks away when a young man answered to tell me they had closed at 745PM because they ran out of bread,
I told him I had been trying to place order since 730 and no answer on phone. This time I looked down and saw time was 748PM. and I had been on phone for more than 15 minutes with no one answering it. He responded “No way man” I told him I was just around the corner and would stop and show him my proof on the phone. He said NO, Were closed.
I asked him why he could not just answer phone earlier and let me know so I wouldnt have to continue coming to his store. He told me there was no way I was on phone. I lost my temper at that time and said the F word. I told him I would tell the owner / manager know of the service. He said what ever, thanked me, said he was sorry, and then hung up.
Luckily Arby’s was open and no problems there. Not a good experience for Cousins.
… moreFirst time I have given rating for this place. We are snowbirds so only use this during summer months. I am commenting on last night service.
Called at 729pm to place order. phone rang for 4 plus minutes with no answer. I hung up and called back. Phone kept ringing so I let it ring. I live in Port and decided I would drive over to see this large group of customers that must be there. I was 2 blocks away when a young man answered to tell me they had closed at 745PM because they ran out of bread,
I told him I had been trying to place order since 730 and no answer on phone. This time I looked down and saw time was 748PM. and I had been on phone for more than 15 minutes with no one answering it. He responded “No way man” I told him I was just around the corner and would stop and show him my proof on the phone. He said NO, Were closed.
I asked him why he could not just answer phone earlier and let me know so I wouldnt have to continue coming to his store. He told me there was no way I was on phone. I lost my temper at that time and said the F word. I told him I would tell the owner / manager know of the service. He said what ever, thanked me, said he was sorry, and then hung up.
Luckily Arby’s was open and no problems there. Not a good experience for Cousins.
Practicer of Metta
The manager and employees are always so nice high-quality. Food is always delicious.
… moreSillydillyk K
This guy named Finley was very nice and kind. His service was exemplary and very fast. 🙂
… moreMuniEverythingEverything
Great night crew great customer service I will be coming back there . Very friendly and respectful
… moreBrian Winter
Twice this year I have placed a large order here (12+) subs and they absolutely nailed it. Everything correct and labeled accordingly to the names I put in the special instructions online.
… moreJennifer Holck
Worst location ever. Food is always sloppy, old or portions are halved and the bread will be stale even if you come in 5 minutes after opening. I tried ordering this afternoon hoping it was early enough that they might have fresh bread like the company loves to boast about. I was told my first choice of bread was all out, so I asked for whatever bread was baked most recently and received the most stale italian bread I’ve ever consumed. An absolute joke of an establishment. Don’t waste your money.
… more