Armin Shakry
It was good. Not fantastic good….Not bad either….Middle of the pack in my opinion.
First time ordering from Cottage Inn…
I ordered online…and I’m capable of navigating through websites and this one was a little confusing.
The guy working that cashed me out, was friendly…and that would be the main reason for returning.
Thank you!
Pizza lovers square on the bottom…left and a thin cheese on right…(the thin was just a well done on the crust)…Maybe that was normal for that kind of pizza.
… more*Michelle*
My family ordered a create your own deep dish pizza with Alfredo sauce it was so delicious! We tried the new jalapeño popper bread, I am not a huge jalapeño fan because it’s kinda too spicy for me but it was very delicious with their cream cheese Jalapeño base. I love that everything came with ranch and marinara because I forgot after I ordered that I didn’t get any ranch and I love ranch and it’s a homemade ranch also delicious. If I had to pick one thing I would change would be I can’t track my pizza. I was told it would be delivered by 6:39 pm and it didn’t arrive till 7 pm. Not a bad thing just would’ve been nice to be able to track instead of having to call in.
… moreSherry Chace Human
Cottage inn has always been our go to pizza place. We love the inn sticks. But what we got today was completely gross. The inn sticks were short, flat and not cooked all the way through. For the amount of money that you pay for pizza delivery – this was 100% not worth it. Not to mention that the delivery instruction were to put in chair on porch, the guy just set the food on the porch in front of the door. Will not recommend the westland cottage inn ever again!!! We will now be in search of another pizza place to make our go to.
… moreGolden Davis
I do love cottage inn, especially their backed chicken wings and cranberry salad. I had written an earlier review and it stated a disappointment in service delivery. Today, they were prompt and the wings and salad was delicious. One thing though… I ordered 8 wings and only received 7 and this is now twice that this has happened. Please count your delicious wings correctly… just missing one is lose to me but money to you.
… moreBrandon McCrory
It’s really hard to give a pass to Cottage Inn for the last few orders I received. I had a pretty bad experience over a year ago that turned me off from them, then I recently gave them a shot again and had a very unsatisfying pizza and breads ticks.
Considering how much more expensive cottage inn is than other pizza places, and how much worse my pizza tasted it left a bad taste in my mouth worse than the pizza.
My most recent pizza had pretty good tasting cheese honestly, but the dough was terrible. I don’t imagine they freeze their dough, but it definitely tasted freezer burned. The sauce had no presence in the overall taste, it didn’t stand out positively or negatively.
… moreTim Owens
I ordered a BBQ pizza through Uber Eats. Uber Eats stated that store staff would deliver the pizza. I called the store several times. All times it rang and no one ever picked up. After not receiving my pizza for 2 hours I cancelled. I am left hungry and frustrated. Will not order from Cottage Inn again.
… moreMitchell Capriotti
No dice. Nothing about this order could of been cooked in a pan. For how flimsy it was,it had to of been sponsored by the pilsbury dough boy. From the pizza, to the cheese bread, and to the cinnamon sticks. Ordered boneless wings, and got bone in wings. If you want your pizza to be a dumpster fire, go here.
… moreGrace Smith
Second time this has happened. Placed the order online for pick up. Get to the store ten minutes after pick up time and the staff tells us oops we never made your food. Last time the pizza was under cooked and missing the crust flavoring. This time we had to triple check everything. Staff is super rude and seem upset they actually have to do their job. I love cottage inn but I will not be ordering from this location again.
… moreDiana Graves
Today was the second time I have ordered from this cottage in and yet again my order was messed up. The first time I ordered two pizzas and both were made completely incorrect. Either toppings were missing or some toppings meant for one pizza were on the other and vice versa. This time I ordered a pizza and antipasto salad. Again, my pizza was made wrong with no crust flavoring at all. Not even butter. Just completely dry and honestly gross. Then my salad was missing the salami completely. This food is too expensive to be disappointed every single time I order it. I feel completely ripped off every time.
… moreKathryn Vehill
Ordered a large deep dish BLT pizza last night with bread for delivery. Paid for delivery and tipped the driver. The driver who arrived shoved the boxes at me without a word and walked away. Upon opening the boxes and finding cold food, a burnt pizza, the BLT pizza was missing the lettuce and the ranch drizzle. I called the location and asked what comes on the pizza first, in case I was wrong. The girl who answered the phone (was told her name is Hailey) already had an attitude. She knew exactly who I was and what I was calling about before I even stated my name or what was wrong with my order. She said “the delivery guy only does deliveries so he didn’t know what toppings came on it and I was getting sick in the bathroom”. She then offered me either a credit, or said they could deliver a new pizza, but not right now cause the driver had other things to do first. She then told me “or you can just come get it since you live right behind the building”. Disregarding the fact that I already paid for delivery, I actually could not come pick it up as I was home alone with small children sleeping and couldn’t leave them. I’ve worked in hospitality and customer service for 15+ years, I’m extremely understanding, but to be treated like I’m the problem when I call about an issue with my order is unacceptable. I could tell by the conversation this girl clearly was in a bad mood, I wasn’t going to get anywhere with her. I then just asked her for a credit, she said “okay bye”.
I called this morning and spoke with the manager, Adam. What a gem! He was so sweet and apologetic, he’s remaking my order and credited my account, since Hailey never did like she said she would the night before.
Giving one star for Hailey’s disgusting attitude, but five stars for Adam!! Without him I probably would have never returned to this location after this experience.
… more