
Local independent coffee shop featuring locally roasted organic coffee and sandwiches made on fresh homemade sourdough bagels. Scratch made pastries. Friendly fast service. Excellent catering. Trendy Indoor and outdoor seating. Gluten free pastries. Veteran owned. Woman owned. We started out in 2003 in Winchester Bay on the southern Oregon coast as a small coffee shop. After 15 years of delighting tourists, locals and visitors, we relocated to Wilsonville, just outside Portland. if you’re looking for something unique, pop in for a visit! We use locally roasted organic coffee, we make all our pastries from scratch using the finest ingredients, sourced locally when possible. Delicious flavors, seasonal specials, all natural ingredients.
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Today is the second time I’ve tried and I asked for a blended caramel apple, and blended it’s okay, it tastes fine, but all the apple juice immediately settled to the bottom.
The atmosphere is great.
Customer service is good but my friend had a bad experience because they forgot to ring her up and blamed her for not paying. As well as making her drink differently from the first time she was in there.
The customer service could use work, don’t blame customers for a mistake that you can easily offer a fix for. Conflict resolution is better than an argument.
If your drinks aren’t meant to be blended, don’t offer it as blended. Or create a way to make it work.
I wish I could leave a better review. But there is ways to make it better. A lot of room for improvement. Have your staff train to make the drinks exactly the same as every employee that makes it there.
Because customer service and consistency is key to keeping customers coming.
If The owner of the shop can’t invest in a true grill and you’re using a microwave for everything, with no flavor, no additional flavors of cream cheese other than like three, it’s just very mediocre. I mean you can literally use real eggs on an electric griddle as opposed to a microwave… It’s not that hard. I would love to have a non mediocre coffee shop in our community, but I do not feel this is it. This is barely mediocre unfortunately.
We placed our order (2 Lox and one cream cheese, two espressos, one water) and paid. After 8 minutes waiting we were informed that they were out of smoked salmon and offered bacon and eggs or something else. I asked for my money back – but they offered refund for Lox bagels only and were unable to apply credit back to my card. I took the cash for the Lox bagels ($30.00). They kept the tip for a $40.00 “breakfast”.
Also:
– no apologies from manager
– they charge $0.50 for a cup of ice water
– the espressos we ordered was very thin, no flavor
– The cream cheese seemed watered down, or at least very thin and runny. Perhaps previously frozen? We disposed of this bagel too, as we were unsure if the cheese wasn’t spoiled.
Positive: nice interior design.
Conclusion: I will not return.
Hello Owner – I sent you a message 3 days ago. Did you receive it? Thank you for trying to make things right.