Sherry Rylander
Fairly new business we wanted to try. The menu was so extensive we just went with bacon cheese burgers and fries without looking at the menu because we were in a rush. ( they the drive thru )
Very disappointing, the burgers were double patties but overcooked and very small they had been wadded up and cheese was all over the outside of the bun, very unappetizing as and ineatable. The serving size of the fries was minimal. No drinks. For $20 dollars this was food that was acceptable.
I have read reviews of items that are very good and reasonably priced but we haven’t returned to give it a try.
… moreJamie Mcgatha
Good burgers fries and sweet tea we went through the drive thru it seems like an accident waiting to happen the inside lanes window is on the side of the building and the outside lanes window is on the front of the building so you have to make a 90degree turn right in front of the cars on the inside lane once the car before you leaves the window as there is only room for 1 car when waiting we were in a f150 pickup my wife was driving and couldn’t see when the car left and I could barely see the corner of one tail light from passenger seat like I say confusing and you just have to pray the person in the inside lane doesn’t get their order and take off because you literally have to turn right in front of them
… moreBuddy Love
Haven’t been here in months and finally went back and it has completely went to shit. You guys need to get that old night shift manager back she definitely made a difference. I used to come in and bring my employees just to show them how a real manager should work! Ty or Tay something in that nature. Haven’t seen a work ethic like that in years she made a tremendous impact.
… moredestiny
Usually the service and food is great, but this time the girl at the speaker was very obviously distracted while taking my order, which is fine as long as you get it right. She didn’t just miss something, she literally got my entire order wrong. ♀️ put things i didnt want on the burger, gave me the wrong sides. She asked me multiple times to repeat my order and still got the entire thing wrong. Unacceptable. Do better.
… moreSabrina Queen
My son in law ordered a bacon cheeseburger with no mustard. He got everything and extra mustard. So he took it back and explained that he asked for no mustard. They remade it, but this time they left off the bacon and cheese, so he brought it back again and explained it again. So they remade it again and this time they only put bacon and cheese on it. So he ended up just eating it.. 3 times they made his burger and 3 times the did it wrong! How hard is it to understand that he wanted everything on it except for mustard. My daughter and I had finished eating including dessert before he ever got to eat his first bite. Very disappointed!!!
… moreTim Casey
Fantastic restaurant, top notch service! Food is a great bargain for the money! The Gadsden location is clean , well managed and has great service! I highly recommend the watermelon & strawberry shakes in the summer time!
… moreYou can’t handle the truth
Be aware of eating at this cookout in Gadsden, Alabama, and let me explain why. There are a few Hispanic workers in the kitchen, and every time I went through the drive-thru, one or two of them would come up to the register, laughing and cracking jokes. At first, I thought it was a fun environment, but eventually, it dawned on me that every time I ate at this location, I felt ill. It finally clicked in my head that these people were laughing because they were tampering with my food. I have Trump stickers on the very back of my Hummer, and I’m 100% sure that they were poisoning my food because of that, and no one could make me think differently at this point.
One evening, after eating my huge burger and drinking my fountain drink, I started to feel really ill and was throwing up all over the place, and soon after, I went to the emergency room, but never connected the two dots – maybe I’m being poisoned by these employees at Cook Out. It never once came to my mind until nearly a month later. After seven emergency hospital visits, no one could figure out what was wrong with me, and I kept thinking, ‘Man, what happened? Was I poisoned? What happened to me?’ And then, that’s when I remembered the cooks constantly laughing every time I would pay for my food at the front window at Cook Out.
I intend to submit a formal complaint to the Gadsden police department and consult with a lawyer to investigate this matter further. I am certain that the employees at Cook Out intentionally contaminated my food because I have Trump stickers on the rear of my Hummer. It is unlikely that the staff would consistently display amusement upon my arrival at the restaurant without provocation.
Whatever you do, avoid using the drive-thru with Trump stickers on your vehicle, as some individuals may tamper with your food. I claim they tampered with mine.
303 E Meighan Blvd, Gadsden, AL 35903
… moreDouble J
Had to give my order 3-4 times because the people laughing and clowning in the background!!!!! Food was horrible and ordered onion rings and got 4?????? This place just opened and one of the worst places in gadsden but because of hours they’re convenient. Management definitely needs to take a look at this place!!!!!!
… moreLeeanna Holmes
We did like getting 2 sides on the tray. The burgers weren’t seasoned and mustard was a bit heavy. Might try something else another time maybe bbq sandwich if sauce is on the side. My husband’s orange shake was a very lite orange flavor he had expected a more intense flavor I think.
… moreLeGina Watson
I’ve heard all the hype only got a shake the first time it was great
. We went tonight to get food for the 1st time whole order was wrong. Mine and my sister’s. I’ll give it a try 1 more time before I count them out
Suggestion maybe repeat the order back for accuracy. Service was friendly which is why I didn’t rate all bad. I was giving the new time to wear off before trying. So I’ll go on a different shift next to see if they get it right. If so I’ll update this
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