Alyssa Ferrer
Update: 8-17@11:15pm
A white gentleman with curly hair took my “complaint” and immediately corrected it in the best way possible after apologizing and then a shorter Hispanic lady handed me my corrected food. they were very kind when there was a small issue with my burger. They apologized and it seemed very sincere. Also, shoot out to whoever is preparing the food, I finally got more than 10 fries. This experience has made me change my rating from 3 to 5 stars.
Customer service is usually great, food tastes great. My only issue is every single time I come to this location and ask for double fries for my TWO sides that I pay for, they give me one serving. This time I tried to change it up ordering regular and Cajun thinking I’d get my servings but nope …. And I haven’t eaten any yet … but if I order fries and different side, I get the same portion of fries. I don’t understand.
Update :
The previous review was from a year ago.
It keeps getting worse with the fries. Today I ordered my usual and my side of fries was so small I said something this time, the girl said she was gonna get me more fries but instead got someone else to ask me what the issue is, I told him and he added fries to my container and said he put as much as he could stuff in there… I ordered a side of small fries as well that was half ass filled .. I don’t understand what the issue is and why they are being so stingy over the sides that I am paying for …
… morerose Dunn
Watch for seeds in watermelon shakes but good i when back its still same cold fries n small hamburger patty i think the cows on ozempic
… moreKaytie Dilbeck
Food was pretty good. My sandwich was lacking honey mustard to taste so I had to ask for more. The tables were dirty and bathroom needed cleaning. It was late, but you gotta stay on that.
… moreThomas Caywood
Our family loves cookout. I have visited many locations from Kentucky, Tennessee, and North Carolina. I don’t understand how they make a profit. It’s so well priced, especially for a family or college student on a budget. You can get a tray that includes a main dish and two side items for $7! You can add a milkshake and the whole meal is about $10. They have over 40 combinations and these are thick, creamy style milkshakes. I would love to bring it to Florida. I wish you could invest but they are privately owned, which I respect. We will definitely be back.
… moreNikki
The food was hot and fresh, so . The cashier was super friendly. She also didn’t get upset when we spilled our drink all over the floor. Everyone there was very nice and attentive.
… moreStrange and Unusual Paranormal
Unfortunately Cookout has gone the way of the big fast food restaurants the serving sizes has down sized and isn’t what it used to be. What’s worse is the food is under or over cooked depending on the mood of the staff! Cookout used to be filling but now you have to order double what you order to just get filled up. Enough is enough of these restaurants and major Grocery stores charging high prices for little portions! It’s bad enough they are selling us food that is either cloned, 3d printed or chemical filled. Fruits aren’t fruits and vegetables aren’t vegetables anymore. STOP spending at these places so they will start doing better. Send emails make reviews ENOUGH IS EFUXINGOUGH
… morelisa crater
Staff was very friendly. Food was great. Didn’t know if the BBQ was good, but it was. Got the BBQ tray and just the sandwich alone filled up my belly. 5 stars.
… moreDoug Moore
Great value: Always tasty spicy grilled chicken, large cheese quesodeas, and delicious banana milk shakes.
… moreAudrey Jones
Quick and delicious. The employees are always so kind and helpful. The politeness level rivals that of Chick-Fil-A. I can eat dinner for under $10 and the place is clean! Can’t beat it
… moreMaddy C.
We absolutely love Cook Out. The service is always friendly and welcoming when we come in and the food always tastes good. We spend about 22 for two of the Big Double Trays, add a side order of Chilli Cheese fries and Onion Rings. Their cajun seasoning is one of our favorite things, so we always get cajun fries, which are amazing! We go here every time we’re on this side of Dalton because it’s one of our favorite restaurants!
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