Carson Cabell
I went through the drive thru asking for a strawberry cheesecake slice. The cashier gave me my total as $4.59. I got to the window and I heard them arguing about how they made a milkshake instead. Not even 5 seconds later i get a cup and a fork. I asked them where my cheesecake was and they specifically told me “We give the cheesecake like this to everyone. It’s easier to eat this way.” Not once has it been easier for me to eat cheesecake out of a cup. I pulled out and parked. Looked inside the cup and it was a mess. Look at these pictures, I haven’t even touched the cheesecake just opened the cup. WHAT IS THAT BLACK STUFF. DISGUSTING.
… moreA flock of Hends
My husband and I are still recovering it was amazing and unhealthy. Blood pressure through the roof. I look forward to going back to have another sweet tea that is basically syrup
… moreMackenzie Battraw
We stopped by this cookout today for lunch on our road trip from Indiana back to Virginia. Can’t say enough good things about this place! The staff was so kind, the restaurant itself and the bathrooms were spotless, and the food was delicious as always. They were very understanding as well when my son dropped his soda and it exploded all over the floor. Thank you cookout!
… moreSharon Keith
As soon as I walked in it smelled like old grease not a character grilled burger. Ordered 2 cheeseburgers and 2 onion rings plus a chocolate shake. The shake was good but the food was gross. Onion rings were mushy and tasteless and the burgers were a mess. I actually had to spit it out. This place has continuously got worse with each visit. Today was my last time, will not be going g back.
… moreMoma Dukes W.V Let’s Talk Real!
I ordered a cheeseburger tray, add coleslaw. There was coleslaw all over the outside of the burger wrapping, which made it messy, but that’s not what I was upset about. I was upset because a place that says they serve 40 different ice creams has removed in my opinion. My favorite 2 flavors. The only ice cream I get when I go there. Which is the cappuccino and mocha the only two coffee flavors they had on their menu. And by the looks of it, they removed more, but I noticed because it was my favorite too bermeuse to look like it had 40 different ice cream flavors.Now it looks like it has about 30. Very very disappointed ifn It wasn’t for the fact honestly that I can feed 2 people for cheaper than McDonald’s. Here, the ice cream alone would be enough for me not to come back. So your low prices saved you on our wheel of places to eat
… moreJames Ingram
Tariffs hit the onion rings at Cook Out. On a one tray order 3 mistakes were made. I guess I will stick to Cook Outs that are in the native state. Why does not a single dine in Cook Out offer changing tables
… moreMichelle Daily (Chel)
Great food at a good price! The huge burger is awesome as is the grilled chicken.
Update: This has been our now regular go to place in Beckley! Always great service and the best burgers I’ve found.
… moreNick F
Walking in was an interesting experience. Definitely not how I pictured the inside. Made me feel like I was about to embark on an amazing food journey. The pictures of the food does not do this place justice. The portions are big and you get your money’s worth. As for the flavor, when ordering, the person taking the order mumbled into the microphone what I ordered and it was then that I knew this food was going to be top notch flavor. The smell of our food cooking was like heaven. And for under 20$ we got, a cheeseburger, fries, hush puppies, a hotdog, chicken sandwich, and white cheddar bites. If I could live here, I would. But, my doctor wouldn’t like it hah!
… moreJessica Rodgers
I can’t believe the last three times I have been to this location they have messed up my order every time. Then when I call I get a voicemail. This is just ridiculous someone needs to get a new job cause obviously they don’t know WTH they are doing!!!!!!!!! I am not happy. Once again I am back it’s Nov. 3 2025. My chicken sandwich is raw. I am about to contact health department. Screw this place and WV y’all don’t know how to cook absolutely nasty. Pregnant and raw chicken if I get sick I’m sueing.
… moreDeLia Micu
The char grilled chicken had a great smoky flavor the French fries were good and so was the Cole slaw (not full of cream, sugar and celery). The peach cobbler shake was tasty would take this place over McDonald’s any day.
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