Real Talk
We waited in line a long time. We were helped by a young man who was good. Sorry I didn’t get your name. Another worker seemed out of sorts though. Very bland. I believe her name was Breanna. Customer service by being polite is a must. That’s why I am a community guide. Show courtesy to each customer. Praise the Lord.
… moreLauren Serpico
Always my favorite location! They are so friendly and attentive and everyone seems to know what they are doing! Thank you for always being consistent and providing the key component to my “Amazon Prime and Coldstone” date nights with my hubby!
… moreModern Food Explorer
Went to get icecream for my daughters birthday. Service was really quick which was nice. They were patient while waiting for my daughter to state what she wanted which meant quite a lot. Ended up getting chocolate with cookies and sprinkles.
The quality of the food was very good. Rich flavor of the icecream and ingredients tasted great.
The store size is a little small and only has a few tables. Decor was simple but bright and inviting, which is standard expectation for all locations.
Parking was easy to find, although spots were kind of cramped together. Plus side was that there were many spots available right in the store front.
If you are looking for birthday cakes they have plenty of premade options available, in addition to icecream cupcakes, which is pretty unique.
Lastly it was very clean/sanitary.
… moreKarla A. Sanchez
We weren’t acknowledged or greeted when we approached the counter and the 2 employees were standing infront. The table where we sat down was dirty. The temperature outside was 51° the ceiling fans were on inside. It was uncomfortably cold. Not inviting to sit down and enjoy my ice cream inside.
… moreDavid Gomez
Prices are high and quantity is low. We had to ask them to give us the amount we were paying for. Like most businesses we are finding quality and service is falling short. Next time we’ll just buy our own ice cream from the store and make it ourselves.
… moreTrisha Waln
The girls that served us were awesome! Friendly and fun! Excellent ice cream creations! Really enjoyed our visit! And we got a song!
… moreChris Wells
This location regularly closes early. Normally not the type to bother writing reviews, but this one inspired me more than most. Tonight was the third time I visited this location with my family that they were inside hanging out but “closed”. It was right about 9:15pm so a little closer to closing time than I would prefer to go but the store hours say they’re open until 10pm. When my kids ran up to the door eagerly anticipating the ice cream, they were met with a sarcastic pouty face and the hands at the eyes imitating tears. So mean to do to young kids. We left and headed into the Lancaster branch on 10th west. Place was packed and slinging ice cream well into the 10 o’clock hour. Guess we’ll have to start just going to that one instead ♂️ Such a shame. 50th is right around the corner from us.
… moreBree Austin
Besides being my favorite place to go for the best ice cream, the staff is always helpful and provid great&friendly customer service. It’s definitely a fun family place to visit for some awesome & delicious dessert everyone can enjoy!
… moreMichelle Sayles-Shott
I went there 3 times ordered the same pint of ice cream with 3 ingredients each time pleading that they put more cuz there is only a tablespoon of each so u mostly get ice cream! Not sure if they are limited to only put bare minimum in there but I’m done with this location! It’s too expensive not to get it the way I ordered!
… moreJessica M
Love Coldstone!! Try the cheesecake ice cream with brownie and kit kat! Holy cow you won’t regret it, ok maybe you will after a sugar coma! The service at this cold stone beats all others I’ve ever been to. Thank you for the exceptional service!!
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