M S
Staff is friendly. They have lots of ready to go ice cream cakes . I was able to order my oreo ice cream cake when I called at 11 am when they opened and it was ready to go ⏩ an hour later. The decorations on the cake were not included. But they do give free spoons ! I got the small one for $36 bucks but I was able to slice it for 7. I kept it in the freezer for about an hour or more after I picked it up and got to my destination. It stayed cold long enough for me to set up all the candles ️ and set up everyone’s plates and spoons. Nephew said it tasted like a Oreo mcflurry.
… morePoly Gone
This is a nice Cold Stone it’s clean and the staff is friendly. Ice cream is made fresh in-house daily with easy ordering on their app and plenty of seating inside or out. Great for a cool snack after your Target run.
… moreJasen Mancilla
Great ice cream! Cold stone never fails on providing great service, however staff here is very very low. Probably just one or two people are serving, so expect longer wait times than usual if there’s a lot of people. Other than that, staff is friendly and do their best to be efficient and quick. I notified that they support local business, if you buy a pizza nearby (business on flyer) you’ll get a discount there at cold stone upon showing receipt.
… moreRachel Martinez
I just went to the Cold Stone ice cream store and the employee on shift didn’t attend us , he was talking to a elderly women for more than five minutes and we asked twice to take our orders and he just told us to wait and never attended us.
… moreEmily Vargas (Emily)
I went there yesterday and the girl serving the ice cream had an attitude for no reason. She even tossed the bag at me when I was done paying. Mind you, it was just me inside of the store at the time, it wasn’t busy. She also gave me the wrong flavor. And was just being very rude. Very disappointed with this location☹️
… moreTalavera M
My 7/14/2024 visit was an unpleasant one to say the least. My ice cream was being prepared by one of the young ladies there when I noticed she was attempting to pull a hair off of it. After being unsuccessful, she attempted to cover it up by scooping additional ice cream on to it. I told her I can see the hair on it and she responded with “oh, ok. Do you want me to make you another?” No, ty!
… moreStephanie Figueroa
Straight trash how I ask for a hot lava cake with ice cream and they give me the smallest and coldest piece of cake. Then my husband ordered a hot cookie and it was nowhere near hot more like cold hard old cookie. Definitely not going back to cold stone their ice cream is basic nothing crazy.
… moreSofia Miranda
Really bad customer service from both guys, I asked for a chocolate dipped cone the guy said they only make it when they want to. I said it was my daughters birthday they looked at me like ok basically oh well we left really bummed still bought ice cream paid $22 I regret it and won’t be coming back any time soon!
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