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Your local Cold Stone Creamery in Los Lunas, NM is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Address and Contact Information
Address: 2270 Main St NW Ste A, Los Lunas, NM 87031
Phone: (505) 865-7779
Menu Photos
Order and Reservations
Order: Order online
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Cold Stone Creamery in Los Lunas is now hiring energetic crew members. Day Shift 10am-5pm Immediate openings are available. Apply today!
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Reviews
Knowing All Your Business
My daughter and I were going to our favorite Cold Stone creamery in Los Lunas. Upon arrival trying to enter the business a man in a wheelchair was aggressively panhandling making a rude comment to myself and daughter when I refused to give him money. I called the Cold Stone asking to speak with the manager to share my recent experience! The man on the telephone identified himself as the owner. I introduced myself by giving him my name and asked for his. I was trying to use his first name properly when I spoke with him. He continued to be rude, insolent, bad mannered and purely cold! Perhaps the “owner” should learn some polite phone etiquette and take responsibility for the patrons who shop at this store.
… moreAll About
6:30 on a Saturday evening, 4 kids behind the counter: one girl eating ice cream, one boy mopping, and two girls were standing there watching the mop. Customers came in- we were not greeted and they paid us no attention. We left and took our business else where. Hope their manager/owner reads this.
… moreJessica Wood
I Will never go back. I usually avoid people and go through drive thrus. I decided to splurge and go inside and get a fancy cone. I got the smallest size of cookie dough and brownie in a waffle cone. Paid 7.25. It was melty on top but im not one to make a fuss. It was super hot in the store , so i figured that was why. I walked to my truck to begin eating to only realize, it was like a milkshake in my cone. Zero firmness to it. It was awful. Of course I tried to leave feedback directly to you guys but the link is mysteriously broken, so i guess you get a review. Waste of money.
… moreHeather M
Over reaching. So disappointed I wasted good money on cupcakes that were small, tasteless and way overpriced. The two stars are for the nice sales clerk.
… moreReview it TV
This place is horrible and has no customer service skills at all. I orderd the silk chocolate almond milk in a medium size and the girl gave me a small so I told her I wanted the medium so she literally just took it back and put it in a medium cup and put a scoop of choclate on top and did not mix in the other toppings and when initially
making it lost just about all of the bananas and then just left them out and chargerd me for it. Check out the picture of what it was supposed to be and what I got. She responded with the oh well attitude after I told her about and the regular manager with glasses said that was their procedure..laughable!
… moremaking it lost just about all of the bananas and then just left them out and chargerd me for it. Check out the picture of what it was supposed to be and what I got. She responded with the oh well attitude after I told her about and the regular manager with glasses said that was their procedure..laughable!
Mayra Rosario
Ice cream is always great but the preparation and service is so so. I ordered a milkshake and for almost $7 for the small, I expect the cup to be filled to the top. Instead it was just above half way with whip cream on top. I asked the ounces for the different sizes, and they didn’t know. Oh well, scratch this location off my list of Cold Stone Creamery to visit.
… moreVanessa Ibarra
My brothers and I decided to go get ice cream on 6/21/25 at 8:30pm the what I assumed to be a manager (her shirt was different then the other workers there) was extremely rude to my younger brother she gave him the wrong flavor of ice cream and when we tried telling her she yelled at him saying that’s what he asked for. It was the smallest size they have and she was making a huge scene instead of remaking it. Terrible customer service.
… moreFred West
Incredible ice cream, with awesome service and a very clean restaurant.
I highly recommend it.
… moreI highly recommend it.
Naturelove1217
I have been a loyal customer of Cold Stone in Los Lunas since it first opened and have always had positive experiences—until my visit on February 28, 2025. Unfortunately, I encountered extremely poor customer service from a young woman with red hair, who claimed to be the Assistant Manager, but refused to provide me her name. Her behavior was unprofessional, rude, and immature, demonstrating a clear lack of communication skills and customer service etiquette. If she indeed holds a leadership position, she is in serious need of training, as she does not set a positive example for other employees.
I will be addressing the details of my complaint with corporate, and sincerely hope that corrective action is taken to ensure that customers continue to receive the quality service Cold Stone is known for.
… moreI will be addressing the details of my complaint with corporate, and sincerely hope that corrective action is taken to ensure that customers continue to receive the quality service Cold Stone is known for.
Paula Ramirez
I found a cock roach in my ice cream. When I asked to speak to the manager I got the run around they don’t answer my calls,return my calls I am going to call about having it inspected. Poor costumer service
… more