Taylor Perrine
This is laughable and you must do better. We showed up and there was no line with 4 staff members working and it took 5 minutes for anyone to take an order. We order 2 small ice cream cups and 2 smoothies. It is extremely clear that the employees are not properly trained. They get an A for effort but it was painful watching them make a smoothie. It took 10 minutes to make 2 smoothies and the result was 1/3 was solid ice. The ownership and management should be ashamed at their training program. Do better.
… moreTwanna Perkins
Order was door dash and she was so friendly and cute. But I am a truck driver and so I go to coldstones all over. This was some of the best ice cream I’ve tasted in a long time. Plus I called and sub French vanilla for a different flavor. Not only did it come with the sub flavor but it had banana in it which some leave off. The guy I talked to 2/20 around 6 pm cared and was friendly in the phone. I appreciate the wonderful experience.
… moreKatie Szrot
Cake was ready as stated! They did a great job. It’s beautiful and super chocolatey, perfect for the child’s birthday. It’s heavy so order in advance and don’t do arms at the gym!
… moreDePrise Flores
Got a candy apple and the girl had asked if I wanted it sliced and I said yes. I would have appreciated if she would have told me that it was bad before giving it to me. I didn’t ask for a receipt so now I can not go back for a refund. And after reading the reviews it seems like this is a problem also there ice cream table looked very unsanitary
This place overall was very bad slow service and not very hygienic after seeing the candy apple and the table for ice cream. DO NOT COME HERE!!!
… moreGigi
First time coming here, and it was amazing! The service was the first thing I noticed, and I felt welcomed. Very generous and respectful, helped us decide our order and gave us information on how many calories go into what we get. Definitely recommend coming here for a tasty ice cream treat or sweet tooth cravings.
… moreOctavia Williams
The store was very clean, the staff was very friendly and patient with everyone, and the ice cream was amazing. This was my first time at this location, and it definitely will not be my last. I plan on trying a carmel apple next time. The location is great and convenient as well.
… moreLarry Moore
This worse experience I have ever had. Ordered the Xmas ice cream special. The guy didn’t even know what it was. I had to explain it to him. Didn’t know where sprinkles were. Asked for a bag so I could put all the cups in and he just hands me a bag like bag it yourself.
… moreMyra Hennessy
Great location! Staff is very friendly and hard working and the store is clean. The service was quick and the ice cream cups were very full
… moreAndre Dube
Slow, dirty, and poor quality. Employers are nice and doing the best they can but are understaffed when it’s busy. ALSO THE STORE TAKES ALL NON-CASH TIPS, they do not go to the employees! Bad ownership.
… moreMaria Lopez-Jones
Delicious craft ice cream & dipped apples.
Cons- low staff during peak hours and sitting area not clean.
… more