Your local Cold Stone Creamery in Lockport, IL is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Michael Loy
Absolutely a great experience bringing the family in. From the moment we walked through the door, we were greeted by Madison. She was extremely patient with my kids as they decided on their ice cream, and she made each order exactly the way they wanted. She truly made the experience fun.
I didn’t expect it, but she went the extra mile to give my girls an awesome time. She made sure everything was correct, put on a great show while mixing the ice cream, and really went above and beyond. It turned what could have been a simple stop into a fantastic experience.
Thank you for employing great people like Madison—you can tell she genuinely loves what she does
… moreJazmin Lima
I dont recomend coming here they dont care about customer service. First of all if you go to ice cream shop u can order 1 scoop of 1 flavor and another of another flavor well here you can’t thats not oppion for u. Then they dont have waffle bowls ready. What they do have is old ones just for show. I asked for the one that was at the counter he said not available and it would take me too long to make u one. Mine u he was making cones already he could of maide one i could waited he just choose not too.What make them even worse is I when to another cold stone at another location and they did do a 1 scoop and another scoop of another flavor and were even nicer.
… moreCharles Egner II
Order and picked up 20 minutes before close. Ice cream was great. Friendly. Took my coupon. We had an issue one time and the owner remade our order. If you have an issue just work it out with them. Well keep going back.
… moreAlexandria Le Xendrax
The experience was too much to summarize here, honestly. From looking at everything in the store you’d be better off drinking river water with sprinkles and have equal chance of contracting botulism. I haven’t ever had a pleasant experience here and, in my attempt to give it one last shot, realized I should have learned my lesson the first time. Good luck to this owner, because they have their work cut out for them.
… morerugoofy200
Lockport I know you can do better.
Ordered Strawberry Banana Rendezvous. It’s supposed to have strawberry ice cream, bananas, strawberries, white chocolate chips.
What I received, strawberry ice cream with bananas & carmel.
… moreKayla Sterka
Do NOT order delivery. I ordered delivery 3 love it sizes, I received one love it, one kids and missing one. Called the Lockport store 3 times, the last time they told me they were very busy and they will call me back later.. ya right it’s been a week and no calls. They don’t care, don’t waste your time
… moreSteve Temmer
Went there tonight at 630 pm. Outside light is off, almost all the inside lights are off. I thought it was closed, but checked the website to find out it was open, despite the lights inside and out being off. One employee inside,who didn’t seem to want to be there. She didn’t fill my ice cream container and I paid $22. Not coming back.
… morebreana Morgan
First, best ice cream I’ve ever had! Second, Si was so nice, pleasant and very generous with his scoop. He mentioned that everything was fresh, including the ice cream and it definitely tastes like it all came from love. RECOMMEND!! They also have deals in certain days.
… moreFOOD ! Reviews (Ronald Henderson)
“I haven’t had ice cream in a long time and Cold Stone Creamery took ice cream to an entirely different level. I’ve never seen so many options from flavors, toppings and even cones! This is a very unique creamery and I recommend it to locals and travelers.” — !
… moreStephanie Fontaine
I came in late tonight. I was immediately greeted and helped by Jeremey. He was very friendly, outgoing, and smiled ear to ear. He was very helpful and went above and beyond. He made my experience so much better!
However, I did feel bad for him. I understand that they were closing within an hour, so the other employees had to start cleaning. The other employees were not cleaning whatsoever, but instead talking and messing around, like throwing garbage from a far distance into the garbage can. The other two employees were not helping him out whatsoever. He asked them to help make our drinks and the others said “No, I have to clean.” Yet he was not cleaning. The lady employee literally stood around and did not do anything to help support him. He was the only one working.
Thank you Jeremey!! Thanks for going above and beyond and making my experience great!
High star rating is from his welcoming and kind energy!!
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