Cold Stone Creamery

  4.2 – 214 reviews   • Ice cream shop

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Your local Cold Stone Creamery in Stevens Point, WI is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

Cold Stone Creamery 54481

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Ice Cream in Stevens Point WI 54481 Cold Stone Creamery Shop …

For more than 30 years Cold Stone Creamery Stevens Point, WI has been serving up the finest, freshest Ice Cream Creations, Cakes, Shakes and Smoothies.

Cold Stone Stevens Point – Order Online

Lemon Cake Batter™ Ice Cream, Lemon OREO® Cookies, Lemon Pie Filling a… Lemon Berry Batter.

Cold Stone Creamery Store Locator

Cold Stone Creamery ® Locations. Indulge in the Ultimate Ice Cream Experience® by joining us in-store or ordering online. Your favorite Creations™, Ice …

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Reviews

erinpostal12
Favorite ice cream place ever. We don’t have one in my hometown and when I came to visit WI drove the extra 20 min to come here. Still can’t go wrong with the cake batter and sprinkle combo.
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Rhianna Schmidt
I love Cold Stone and it is always a treat when I get to have it because we do not have one nearby. The ice cream I got was good. It was what I asked for. However, the management/owners need to reconsider their staffing and what they are doing when they have a brand new employee working ALONE.

There were 4 other people in my group, and it took us nearly 30 minutes to put in our orders, pay, and be on our way. The worker did not understand the difference in sizes of dishes, did not know how to make a shake, gave people the wrong change, and began putting a banana into an ice cream order when someone ordered banana-flavored ice cream. It is clear there was also a language barrier, which is not the workers fault, but rather the management for allowing the new worker to be on their own.

I hope next time I stop by it is better.
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Matthew Vosberg
#1 There was only one worker and he didn’t speak much English.
#2 our ice cream was made incorrect and we were unable to get what we actually wanted because the employee did not know how to make shakes.
#3 my “Love It” size ice cream didn’t even fill the designated cup.
#4 we were charged two extra dollars for one of the items because the worker did not know how to input the correct item.
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Samantha
Evey was a very nice worker and made great conversation with us! Did an excellent job worker fast to get our food. Overall this company gives us great experience.
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Sheri Luckadoo
I ordered a mint ice cream with chocolate chips. It had no mint flavoring as if they put the green coloring in and forgot the mint flavoring. I was very disappointed.
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Breanna Carter
This Cold Stone Creamery is always a good experience! The staff is friendly and the ice cream is always delicious. The atmosphere is the best part though because every time I go, they’re playing Tate McRae—she’s my favorite artist. Sooo whoever’s in charge of the playlist deserves a raise. Great ice cream and the best music over here!
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Max Neumuth
This store always gives an excuse to not serve us 10-15 minutes before store closes. Super unhappy with this location. Doesn’t seem like anyone wants to actually do their job
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Trish
I enjoyed the customer service as I always usually go in around 12 at noon. I’m always greeted by this employee. She’s super helpful and even recommends some of the popular options that they serve. Dariana is nothing but helpful and very accommodating with substitutions on some of their signature ice cream options. I didn’t know she was new until a week ago or so. She definitely knows how to provide good customer service.
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Denise King
We walked in to this establishment finding no one behind the counter. If our heads were on straight, we should have left then! It took 5 minutes before the girl in the back room, sitting looking at her phone, decided to get up and help us. After choosing our flavors, this gal took the carton out and decided to take a spoonful of it, indeed right in front of us, before putting it in a cup!
Now this is just the service. After spending what we did, we discovered the ice cream had chunks of ice in it. Not only was it filled with ice chips but the flavor profile was anything but quality.
You won’t get me near a Cold Stone after this experience!
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Jill Due
It was extremely busy, yet the two employees were extremely friendly. And didn’t panic! They did a great job!!
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