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Your local Cold Stone Creamery in Madison Heights, MI is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Hours
| Tuesday | 11 AM–9:30 PM |
| Wednesday | 11 AM–9:30 PM |
| Thursday | 11 AM–9:30 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9:30 PM |
| Monday | 11 AM–9:30 PM |
Address and Contact Information
Address: 32389 John R Rd, Madison Heights, MI 48071
Phone: (248) 577-9861
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
G Y
The worse Cold Stone. This place is filthy! They don’t clean the workstation. Melted ice cream were everywhere. They scraped clean a small spot on the granite to mix the ingredients for my creation but could barely mix them well together. Served ice cream had different flavors mixed in it that I didn’t ask for. Their tools must not have been clean either. So gross! The ice cream did not taste fresh. I’m glad there’s a much better Cold Stone closer to home.
They charged $4 for this kids scoop that was barely a taste size. My little one finished in two bites. When asked about the extra charges, the staffs response was that everyone charges extra these days?!!! $40 for the 4 of us and stomach feeling so sick afterwards. Will not be coming back.
… moreThey charged $4 for this kids scoop that was barely a taste size. My little one finished in two bites. When asked about the extra charges, the staffs response was that everyone charges extra these days?!!! $40 for the 4 of us and stomach feeling so sick afterwards. Will not be coming back.
Trishna Patel Grigowski
We usually come to this location and they have great service. Today they didn’t have my online order ready even though I called the day before to confirm it. Also very sloppy service when he finished making my order. Disappointed
… moreM S
I had one of the Reese’s ice cream treats, and it was pretty good but too sweet and I couldn’t finish the small size.
The menu is confusing. Also quite expensive. I had a gift card but not sure I’d want to go back.
But you’ll like it if you like candy and lots of mix-ins in your ice cream, and aren’t picky about high-quality/”real” ingredients in the ice cream itself.
… moreThe menu is confusing. Also quite expensive. I had a gift card but not sure I’d want to go back.
But you’ll like it if you like candy and lots of mix-ins in your ice cream, and aren’t picky about high-quality/”real” ingredients in the ice cream itself.
Nicole Walker
My favorite Cold Stone! Every single employee that works there not only treats/greets me like family; but they know my exact order of icecream + how to make/how I want it by heart! Always smiling faces, no matter what as well! Thanks for the continuous amazing service, always, guys!
… moreMoji O
If you find yourself in Madison place mall on John R, stop at this coldstone for a delicious treat! The best part, the staff are just as impressive as their vast selection of flavors. Thank you Harris for being so helpful, patient, friendly and super kind!
… moreHajerah Arif
Called ahead for an oreo milkshake as I was in a rush. The gentleman had the shake ready when I walked in and was kind enough to treat my kids to small cups of ice cream on the house. The oreo shake was great and the customer service was even better!
… moreKevin A
Cold Stone is my favorite ice cream. This store is terrible. Every time the owner or their family is there its like their rationing the mix ins. You’re lucky if they put a single oreo in your large. Endless times I’ve gone, tried tipping 100% even, regretably so. Worst Cold Stone.
… moreLauren Reed-Gibson
I used my birthday BOGO to try the Lucky Charms, and my usual Cheesecake Fantasy!! That Lucky Charms ice cream tastes EXACTY like the cereal! #WINNING!!!
… moreLondon Brooke Apparel
My Favorite Ice Cream Cake Shop, I love that they have personal birthday sizes! Yummy Yum Yum
… moreErik St. C
Fast and friendly service, employees were attentive and detail oriented, I look forward to coming back here. Far too often employees in customer service turn people away from their establishments, especially in this area. Kudos to these guys for running a tight ship
… more