The Hungry Alien
Yummo! I love their dark chocolate ice cream and the cake batter! Their cakes and cookie ice cream sandwiches are delicious. I came in with my indecisive son and they let him try a few flavors to help him decide. The girl was so nice and patient. We will be back!
… moreNicole P
Excellent! Ice cream was great and prepared quick. Friendly and fast service. Ample parking, great location. Clean store. Tons of options!
… moreShayler Levine
EDIT: 7/2/21: I write this edit because I am so suprised at what happened with my service tonight. I ordered a large (mind you its 7$) and the server scooped out my ice cream and mixed the toppings but left almost a whole scoop out of my cup. My cup was not full and for some reason she proceeded to throw out about 1/4 of my ice cream she had scooped for me. I’m not sure if this is management making her do this or what. But I dont understand why when you know that the customers are watching you make their ice cream that you would throw out a portion of it when you already scooped it and used my mix ins? Very confusing because if anything you would be giving the customer their required amount with a little extra on top.
Great friendly workers. Quick too but beware do not get the reese’s ice cream cup unless you want straight peanut butter no ice cream. Not worth 12.99 for 6 cups
… moreStreatorBorn Florida
0 stars! I asked for what i wanted. It was the smallest ice cream cup ever but that’s all I can afford and consume in one sitting. The lady was rude about that. Give the customers what they want. Yesterday the ice cream went in the garbage. Terrible place to go 0/0 all they had to do was get the cup. I pointed to the size I wanted to buy a pointed right out of it. I don’t care if they were gonna give it to me for free that’s what I wanted. I didn’t care if it cost 50 bucks I would’ve paid for the smallest cup. One thing inside the restaurant business always give the customer what they want. Otherwise your place is gonna crash.
… moreVictoria Julien
The ice cream was great but the customer service was horrible. My friend and I have never been to cold stone and we were not sure what to get. Usually when you are unsure at food places they make suggestions or give samples. The young lady working did the opposite she stared at us blankly and didn’t even greet us when we walked in. When other customers walked in and I observed she acted one way with ethnic people and another way with Caucasian people. I understand that everyone has their preferences but if you choose to work in a chain, food service you should put on a happy face for everyone. Other than the worker my experience was wonderful.
… moreJoel Bosh
Went 2 times and both times the girls were very happy to be servicing and great consistency. Ordered banana pudding ice cream creation with chocolate dipped waffle. Always fresh. Thank You
… moreCM MC
The girls working this evening we’re friendly and fast – good service, good ice cream, open late enough
… moreLuc Anselme Laratte
Absolutely terrible service. The staff were completely useless — just standing around, laughing and chatting like it was a social club, not a place of business. They ignored customers entirely, showing zero professionalism or respect. I felt like a ghost. If you’re looking for incompetence and disrespect, this is the place. Avoid at all costs.
… moreMane B
There were hairs in my ice cream. So disgusting. The workers never have their hair contained
… moreSarah Strickland
Great service at this location. We called ahead to make sure they had Malt Milkshakes. The Team Member who answered the call was enthusiastic and pleasant. When we walked in, we were greeted by smiling Josie & her Team. They were all so friendly and welcoming. The milkshake was delish and our cake batter Ice cream was also good.
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