Cheri Lewis
Horrible experience The manager David was very rude and unprofessional the head boss doesn’t care about the customers. How does the website let you order for delivery and I never received it and they won’t refund my money or remake my order. I went onto the COLD STONE website I did NOT go thru a 3rd party. $40 for nothing and not even an apology just rude! Me and my kids love Cold Stone but this particular location is the WORST one I have ever been to!! This location gives the Brand Cold Stone a bad name and look.
… moreDon Flint (kingdonald83)
I don’t have a cold stone creamery in my area but I was excited once I knew there was one near me. I’ve been here twice this far and my order has been consistently great. The staff are going, but they have been professional while I visited. The ice cream was also great. I ordered the Founders Favorite.
… moreT. Haynes
A few samples are allowed. Although one worker seemed to angry after returning from the restroom and never changed facial expressions after coming back to serve customers, the customer service for another was very helpful and friendly. The chocolate dipped waffle cone was decent with the Our Strawberry Blonde flavored ice cream.
… moreJohn Cowan
I love the ice cream and the customer service is usually great. My only complaint is most times when I go they don’t have the chocolate dipped waffle bowls. The employees say the manager is the only one who can make them and they bounce around from store to store. I wish they could train more people to make the chocolate dipped waffle bowls.
… moreL Michelle Ink
It was okay. Not as good as I remember. No cones. Staff not very happy at all. Cafe area not the cleanest. Ice cream tasted fine. Over mixed the ingredients but still good. The small is like a medium which is nice but I didn’t finish it all. I probably will not be back for awhile.
… moreJohn Waye
I’m a dedicated cold stone fan and i have been missing their ice cream for 3 months. I’m very excited for when the shop opens back up. I have been miss seeing my favorite workers T.j and his crew, his crew by working extremely hard to give excellent service from the beginning to the end. Night shift has always worked harder then morning shift and so i only like coming in on night shift any another time is just a mess. A very amazing crew and restaurant they definitely deserve a raise. My favorite ice cream chocolate devotion also my favorite restaurant. John
… moreRebecca “Becca” Henry Davis
Blueberry Muffin ice cream was awesome! It had crumbled graham crackers & real blueberries plus sugar crystals on top. My Mom had pistachio & my daughter had cotton candy. Everyone enjoyed it! Service was good.
… moreSara Dyer
Wow! What customer service!!! Came by this store at 10:45 this morning to pick up a birthday cake for my 3 year old. We realized it was closed and turned around to get back in the car. The owner opened the door, brought us inside, got us a perfectly decorated cake, and THEN gave my kids “birthday ice cream” on the house! Way to go above and beyond! We’ll be choosing this cold stone for our ice cream outings in the future!!!
… moreOtis Slaton
My. Very 1st time experience at the Cold Stone Creamery. Iced cream waffle bowl so delicious! I’d loved to come back for my birthday(hot July).
… moreduopoly zone
i have visited cold stone recently and was pleasantly surprised to see the new renovation. i was amazingly greeted by the crew. i had gotten a large Strawberry blonde recommend to me by tj. he was a amazing young man he even convinced me to get a dip waffle bowl. i would recommend coming during the night it’s the best time to come very satiated with my experience
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