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Your local Cold Stone Creamery in Jacksonville, NC is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Address and Contact Information
Address: 1250 Building, L3 Western Blvd, Jacksonville, NC 28546
Phone: (910) 989-2653
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Yesenia Vasquez
Cold Stone is the perfect place to grab a sweet treat! The store is always super clean, and the staff is really friendly and respectful. No matter what size you order, they give you a generous portion, which makes it totally worth it. The ice cream is rich and creamy, and there are so many mix-ins to choose from. Whether you’re in the mood for something classic or want to create your own unique flavor, you can’t go wrong. The service is fast, and even when it’s busy, the employees keep things moving smoothly. Definitely a go-to spot for amazing ice cream!
… moreKinsey Giles
I’ve only been here twice but it’s clean and really good! The servers are also really nice. If you’re getting ice cream in October though, don’t get the black ice cream. It’s yummy! It tastes like birthday cake ice cream. HOWEVER there is so much food coloring it’s bound to make sensitive stomachs upset and my poop was dyed blue for a week.
… moreChrissy
It seems like they are always busy when we go but I understand why…. Love all the choices. And Samantha was absolutely amazing. I love that you can get any selection in pint, half gallon and gallon size. It’s the best choice for ice cream in Jacksonville
1-25-24
Ally was amazing 3-20-25 8:30pm
… more1-25-24
Ally was amazing 3-20-25 8:30pm
Emily McClain
Cold stone is not good they always have a messy environment the prices change 24/7 on the same orders. If you want a cleaner place go to viva gelato they are clean, don’t scoop with there hands with people see at cold stone sometimes. Viva gelato they actually clean properly, the girls that work are super friendly and sweet I’ve had a great experience and everyone else has. Compare the reviews here to viva gelato, viva gelato has so much better reviews and offer non dairy and gluten in different flavors for the kids and Adults that are. Viva gelato is a much more non expensive as cold stone and actually can be decent humans the costumer service is absolutely amazing. COLD STONE CROSS CONTAMINATES THE ICE CREAN AND THERE IS PAPER IS THE ICE CREAM
… moreMarissa Weber
Julie took amazing care of us on my girls’ first ever visit. I have not been to a Cold Stone in years, and it’s just as delicious as I remember. Julie was quick with our orders, very personable, and it was very easy to make our selections.
I had a mix of lemon and raspberry sorbet, and my girls had the signature creations Oreo Overload, Chocolate Devotion (with silk chocolate almond milk) and Birthday remix. And now they want to come back for each of their birthdays.
Thank you!!!
… moreI had a mix of lemon and raspberry sorbet, and my girls had the signature creations Oreo Overload, Chocolate Devotion (with silk chocolate almond milk) and Birthday remix. And now they want to come back for each of their birthdays.
Thank you!!!
Deborah Enderli
Had the Fallin for Latte milkshake it was made beautifully nu Kris
… moreCassie Ware
Birthday cake remix is always a hit! I substituted the cake batter ice cream with the marbled cake batter and it so good! I always get a scoop of cotton candy on top because it’s so yummy! My Granny enjoyed the cheesecake fantasy signature.
… moreKK M
If you guys want a place where it’s actually clean and very nice please try Viva Gelato. It’s new , very clean, and very delicious stuff! Amazing staff work there and everyone is so sweet and caring. Decent sized scoops too! They offer dairy free and gluten free. Many different flavors too and they change them out every once n awhile so you can have a variety.
… moreBrandon Davis
I had to make a stop for a sweet treat, so I decided to get some yummy ice cream, when I arrived I some new limited time offer of lucky charms ice cream which was very delectable, My Wiiiffeeee decided to get some mint ice cream with brownie and chocolate syrup, which on this occasion didn’t that good she think there was something off about the chocolate syrup, but over all a good experience
… moreAmber Brady
They messed up my daughter’s birthday cake and had the nerve to get an attitude with me about it. Jersey the manager was nasty. I ordered a Cheesecake Named Desire and it was supposed say Happy 17th Birthday and they put happy Valentine’s day and for them to fix it I had to wait another day and then when my son picked it up the cake looked nothing like the picture. It’s supposed to raspberry cheesecake ice cream and raspberries on top and graham cracker crumbs at the bottom of the cake and it looks horrible. I am so hurt because I am in Ohio and my daughter is in NC and we ordered this cake over the phone together so needless to say she was really looking forward to this cake and now it’s all messed up. What happened to customer service these days?
… more