Cold Stone Creamery

  3.5 – 342 reviews  $$ • Ice cream shop

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Your local Cold Stone Creamery in Glen Burnie, MD is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

Cold Stone Creamery 21061

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Ice Cream in Glen Burnie MD 21061 Cold Stone Creamery Shop …

Serving the highest quality ice cream, ice cream cakes, smoothies and shakes in Glen Burnie MD 21061. Fresh Ice Cream Delivery also available upon request.

Cold Stone Glen Burnie – Order Online

Cold Stone Glen Burnie Ice Cream Glen Burnie. Order and Pay Online or via Mobile Phone – Ice Cream Cakes, Cupcakes, Pies for Birthday, Party, Wedding.

Cold Stone Creamery Store Locator

Find Cold Stone Creamery locations, directions, store hours, and contact information … Glen Burnie, MD 21061. 936.99 mi – Centre at Glen Burnie / Centre at Glen …

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Reviews

kd
I moved to Pasadena, but I still can’t stop coming back to the Cold Stone in Glen Burnie. The ice cream is always fresh and delicious, with so many mix-in options to choose from. My favorite is the Peanut Butter Cup Perfection — it never disappoints!

They do get pretty busy, and I think there might be a new owner since I’ve been seeing an Indian gentleman running things. Prices are on the higher side, so I’d definitely recommend making the rewards program a little better.
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Nastasia B
When I visited Cold Stone located in Glen Burnie to try the new vegan chocolate ice cream, I was really disappointed. The cone wasn’t fresh at all—it tasted stale, and the portion size was way off. The ice cream was sloppily served, not at all neat like I’ve experienced at other Cold Stone locations. To top it off, the customer service was terrible. There was only one male Indian worker, and he was rude and unhelpful. My son ordered a cookies and cream shake, but the worker only put two cookies in it—barely any at all. It felt like they were being stingy with the portions, and the whole experience was frustrating. I won’t be returning to this location again. I do not recommend visiting this Cold Stone location.
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Monique Ellis-Watkins
I visited Cold Stone recently to pick up a birthday cake from the freezer. Unfortunately, what should’ve been a pleasant experience turned out to be incredibly disappointing.

When I approached the cashier—who I believe was also the manager—I was completely rushed. He moved so quickly through the transaction that I had to stop him just to ask if he could apply my birthday rewards. He did so, but in a very abrasive and dismissive manner.

After my card was approved, he said nothing—no thank you, no acknowledgment—just immediately moved on to the next customer. I then had to ask for a receipt, and again, he handed it to me abruptly without a word. Despite his attitude, I still smiled and said thank you, then walked out—knowing it would be my last visit.

Respect goes a long way in customer service. If a business can’t offer that, there are plenty of others that will. I’m sure Dairy Queen would be happy to have my business instead!!!
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Halia Pacheco
This place is disgusting. Paid $10 for a smoothie that was the size of a medium but was supposed to be a large. Tasted gross too. Also nothing on there is under $7 and you’ll pay $20 for a pint of ice cream which is beyond ridiculous. Save your money and go to smoothie king or tropical smoothie.
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Tinu O.
I wish I could give this place negative stars. I brought my two kids here about a week ago, and from the moment we walked in, the experience was awful. There were two employees behind the counter who didn’t even bother to greet us. My kids (ages 7 and 8) politely said hello and were completely ignored. When one of the employees finally spoke, it was only to ask if we knew what we wanted. I asked if he hadn’t heard the kids greeting him, and he just shrugged.

My children placed our order, but it was clear from his attitude that he had no interest in helping us. After we paid, my kids said thank you, again, no response. No one is forcing you to work there, but if you’re in a customer-facing role, basic courtesy and decent customer service are the bare minimum. If you can’t manage that, you should be working in the back, not with customers because at this point, you’re no different from zombies .

A robot could have done a better job. I will never return to this establishment.
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Delphine Phelps
Warmly greeted by gentleman up front upon entering. I encountered Friendly, Cordial Staff and a very Clean store on this visit on a Sat around 7 pm. Not cheap @ $20+ for (2) medium waffle cones but quality of ice cream is AWESOME: THE richest, creamiest most INDULGENT ice cream ever and I thought Friendlys was the best. Very sweet but not over the top sweet. A Splurge Treat. The waffle cones are also great and top quality. Size is GINORMOUS; my medium cone was A LOT of ice cream! The picture doesn’t do it justice this was a HUGE Heavy cone. Stir- ins are great too. Founders Day Cone was Decadent! Kudos to lady who does the cones & scoops + mixes all the ice cream back 2 back without going crazy! Families, Couples, Individuals, Dates all here to get this beautiful, delicious, FABULOUS ice cream!
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Kim Bella
This place is not only uncleanly but unprofessional . The ice cream was melting behind the glass and when I asked about it she said “idk do you want it or not” .I ordered 3 smalls then when we got to the registers she rang us up for a small medium and large . Then proceeded to tell me they choose size by the amount of ice cream that they themselves scoop ! Then what’s the point of asking me what size I want ?
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Joel the Wolf
Cake batter ice cream is flavorless here dont get it! $7.40 down the drain. Other stores it’s amazing flavor.
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Sean Kump
Ordered online, it was wrong, went back in to get it corrected. I’m assuming he’s the owner, he decided to argue with me rather then just remake it and give me the correct ice cream. I will not be giving this particular cold stone my business ever again.
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matthew baker
Ive been to this location a handful of times and always an issue. Normally I go to the Arundel Mills location even tho its a longer drive.

Last week will be the last time I will come to this location.

Went in to get two ice creams and on my cold stone app it was BOGO buy one get one.

When I put in my number for the birthday coupon for $5 off ok no biggie but when I asked about my BOGO the cashier had to get the manager which I think he may be the owner cause he was older and seen him their at times working solo .

When I showed him the app he began to give me an attitude and I explained to him the app shows BOHO under offers but it’s not “clicking “ and he said you got $5 off countless of times as of if I was a 5 year old child and kept talking down to me. I told
Him I don’t work for cold stone this isn’t my app not sure why it’s not working. Going back and fourth dealing with his attitude I was moments from just walking out and he spoke to the cashier in another language and threw his hands up at me and walked away.

He only charged me for one but so many unnecessary steps and words that was uncalled for just to have simple customer service .

Last time I will every go to that location to be disrespected.
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