Cold Stone Creamery

  4.2 – 390 reviews  $$ • Ice cream shop

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Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

Cold Stone Creamery 12203

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Ice Cream in Albany NY 12203 Cold Stone Creamery Shop Store …

Serving the highest quality ice cream, ice cream cakes, smoothies and shakes in Albany NY 12203. Fresh Ice Cream Delivery also available upon request.

Cold Stone Creamery – Stuyvesant Plaza

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Ice Cream Cakes … Albany, NY 12203 | 518-813-4959 · ·. We’ll keep you posted.

Cold Stone Stuyvesant Plaza – Order Online

Cold Stone Logo. Lucky Charms Ice Cream – Try a free sample of our limited-time flavors Use. Cold Stone Stuyvesant Plaza. 1475 Western Avenue, Albany, NY 12203.

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Reviews

Lucas ルーカス
Cold Stone Creamery is a consistently delicious ice cream chain with many unique flavors and toppings to choose from. The staff at this location were great, and there’s great outdoor seating as well. A great place to get delicious ice cream.
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Nest Camerany
Literally went there twice. The Two different cultured women staff has no idea what to do on the cold stone with The ice cream , as you can tell the ice cream, not only looked warm but was they literally just mixed on time the scoops and placed in bowl looked gross . Definitely curious who’s the owner Customers have to be really be honest going forward !!
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Cup Cake
Worst experience. I used to like this store but it is nothing but a disappointment since last 5 visits. The store-ColdStone itself says that the icecream is made on the coldstone for us. Howrver, the quality is extremely poor. Despite asking multiple times, the ice cream was still given to us in a quality worse than those we get at the grocery stores. It was not beat on the cold stone and we were told that it wasn’t working. If it’s not working, why sell it? And we paid 37$ for this.

Would like to let the management know that this store people needs extra training or new cold stone or whatever is needed.
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Robert John
$12 for two small scoops in a small cup. The staff were very friendly and helpful and they gave me a little scoop for my dog which I thought was kind for them to accommodate. Although it makes me wonder if I wasn’t charged for two ice creams when in fact, all I got was one and a small scoop to the side for my dog , The quality of the ice cream is on par with that of Stewart’s ice cream in my own opinion. I consider myself a connoisseur of high-quality soft ice cream and this unfortunately is not one of them. I suppose there are worse. Another pet peeve is the shape of their spoon. The spoon is very deep with sharp edges on the side so when you take a bite and pull the spoon out of your mouth comes very close to slicing your upper lip. I would describe the ice cream as Lots of sweet lots of fat lots of other fillers not much taste. But you decide.
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Ahmet S
One of my two favorite ice cream shops in the town. Delicious, fresh ice cream but pricy. There are a couple of tables in front of the store to taste some fancy Cold stone flavors with a Stuyvesant view.
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Mallorie Dailey
First time trying. I got the apple pie la mode. It was good! The staff was friendly and informative.
We didn’t try any of the other treats but I got pics.
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Leni Ferner
Loved the vegan chocolate ice cream!! &Cute outdoor seating in Styvesent Plaza
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N D
The service has been slipping for a while, but today’s visit was the last straw. I was in line between two groups of friends — two women ahead of me and a group of guys behind me. My ice cream was prepared without issue, but when it came time for billing, the cashier who helped the women ahead of me first, mistakenly placed my ice cream in their bag. She took it out, started billing them, and then, instead of attending to me, moved on to take orders from the guys behind me.

I stood there at the counter, my ice cream just sitting there, while she proceeded to bill the guys. One of them even pointed toward me, but she ignored it, finished their transaction, and then began billing the group after them.

It’s absurd that she couldn’t be bothered. Unprofessional and disrespectful. I’m not coming back.

The cashier seemed to be friends with both groups as she was conversing in with them in their native language Telugu. I would understand that she was eager to talk to her friends but at place of work be professional and mindful of other customers too.
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Ken Ramsey
Delicious ice cream mixed in front of you! Desert and a show, ice mixed fast with great service. Lots of choices.
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JG
Basic ice cream made with tons of toppings that make it interesting but the quality of the ice cream is average at best but you’ll never know what all the toppings on top of it
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