Giovanni Reyes
Gotta love how all these businesses offer vegan options now! They have plenty of toppings and many varieties of ice cream. The girlfriend had the Silk chocolate ice cream and says it was about an 8/10. I had the Strawberry blonde and loved it. The customer service and overall cleanliness of the establishment really stood out to me. Great job on recruitment!
… moreDr. Mentrel Young
Worst experience at this location!! The staff ignores customers, rude and very impatient when ordering. I’ve never been to a place that is empty during the day and the staff has a disgusting attitude. I simply ordered a milkshake and the female staff member made a mistake. Instead of apologizing, she decided to be unprofessional. I decided to leave and keep my money.
… moreAZ Specialties Services LLC
Place has new young staff that are either overwhelmed or do not know what they’re doing. I ordered 2 orders of the special. One was the way the cookie crumbled and is supposed to have double Oreo! But obviously doesn’t even have a single Oreo hopefully they can get things right.
… moreNina Wnuk
People that work there are great at ignoring customers. Standing there waiting to order while they pretend that they didn’t see you. Nothing, not even “one minute, or I’ll be right with you“. After a few minutes of waiting, I told my kids that we have to go somewhere else to get ice cream. Typically I don’t write reviews, but this happened a second time. I see that this is how they treat customers. Management should look into this.
… moreBrelin Patterson
Much better than the fairfield location. Nicer people, great energy, softer ice cream
… moreJeff Garcia
This was my first time going to a Cold Stone. The lady behind the counter was very helpful and went through some of the popular ice cream choices. I chose the Peanut Butter Cup Perfection and it was VERY GOOD. Definitely will be returning to try other flavors.
… moreEvan Jones
In the words of the cold stone server when my wife remarked as he started making mine… “yeah, it’s all melted, sorry”.
I can’t say for sure ALL the ice cream was melted, but the mint and coffee was.
… moreQuinn
My experience for the first time was very unconventional as we ordered it online and we showed up 10 minutes later. Our order was being made by a kind gentlemen that I never got his name but his fellow co worker never called our name after the original gentleman finished our order. Whilst several other were treated before us even though we were first in line for the online order. Coldstone please fix this issue sincerely Quinn
… moreEdwin Gandarilla Jr.
Come here all the time, went here like usual, lady working tells me i cant have ours size in signature special which is odd to me?? I ask multiple times she came up with some excuse saying she can’t do it. I’m kinda like confused at this point because it’s always been not an issue, but with this employee it was. I walked out upset and had to drive all the way to Meriden and the young lady gave me exactly what i asked for no issues. Tgat lady in orange needs to go!
… moreGuddu Paru
I recently visited cold stone on Boston Post Road I bought two ice cream cups when I got home in one of the ice cream I found at least 5 to 6 long hair. this is disgusting. Why can’t they ask their employee to wear the caps I had to throw out the ice cream
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