Quaint BYOB establishment providing familiar rice & noodle entrees & bubble tea.
Hours
| Thursday | 4–8 PM |
| Friday | 4–8:30 PM |
| Saturday | 12–8:30 PM |
| Sunday | 12–8 PM |
| Monday | Closed |
| Tuesday | 4–8 PM |
| Wednesday | 4–8 PM |
Address and Contact Information
Address: 231 Haverford Ave, Narberth, PA 19072
Phone: (610) 667-7634
Website: http://www.cocobistro.com/
Menu Photos
Photo Gallery
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Reviews
THE FLASH —> That’s how they lure you in, once you sit down, it’s all downhill. It’s completely true that you barely see a server the entire experience. They come over with water and a QR code; you order through your phone and extremely small portions for the price are brought to the table.
We (2 adults) ordered crab fried rice, and shrimp pad Thai. One drink, a 12oz glass filled with ice, of coke ($4 and no refills). After you place your order on your phone, the server brings your food and leaves – never to return. No checking on the meals or asking if you want a refill – just no communication or further interaction.
Once you finish your meal, you pay through the app and a 20% gratuity is added…. 20%?????? Virtually no interaction, server never said hello, never told us his name, didn’t even tell us how to order. I just saw the QR code pointed and he shook his head yes. At one point, I said “I don’t think he speaks English” to my husband…. ♀️ I’ll never know cause I’m never going back. The atmosphere just is not worth the value. I have to agree with the last reviewer. The food is the same level as Thai takeout, nothing fancy or special. Lunch for two today cost was insane at $75!!!! No alcohol, no appetizers no dessert.
However, they do use Polish pottery from the store pottery corner next-door(if you order tea). Now, if you’re in this quaint town and you wanna visit somewhere nice and you like art, Martha at The pottery corner is a sweetheart. Her Polish pottery inventory is stunning and she takes the time to tell you all about it. It’s really worth a look and at least a 15 minute walk-through this store. I think you’ll be pleasantly surprised and end up staying 30 to an hour.
As far as Coco Thai – BUYER BEWARE!!!! Seriously, try the tavern or the restaurant on the corner or even the pizza place – I’m sure any will be better. If you’re really craving Thai food drive the 30 minutes into Philly and find some place with more value. You’ll be really disappointed if you eat here.
I will not be going back. Frankly, I don’t know how they stay in business??
Earlier this week on a Sunday night, knowing we were were coming with 4 adults and 2 children (3 years old and 6 months old), I called ahead at 6:00 PM to make sure we would be able to get seated around 6:30. I was told that would be no problem and there were not many people in the restaurant. When we arrived upstairs, we were told that we could sit, but we wouldn’t get food for maybe an hour or so since so may people just walked in. Upon closer observation to the people around, I noticed more than half of them already had their food and there were maybe 5 other parties in total. The host again, was not welcoming, apologetic and didn’t care that I had called earlier and gave us no other option than to leave.
Once we left, I deiced I would call to place a hypothetical take out order…I was told it would take about 25-30 minutes. I will not go back here, there are other great Thai places in our area. Save yourself a trip and go to Manorah Thai in Bryn Mawr or Delish Thai in Wynnewood.
Food: very tasty and well presented. Wide choice of spice level on everything. However, it was pricey.
Service: the people we interacted with were friendly, but there wasn’t much interaction. We were left to a table and given water then left alone. There is a QR code on the table to scan. Unlike most places though, it’s not just a viewing menu – you order from the link on your phone as well. Very unusual. They bring your food and don’t check up on you until it’s time to pay. The automatic 20% gratuity fee doesn’t make sense either since there’s really no table service.
Overall: good but expensive, very unique atmosphere that’s worth seeing, and not for people who love the “customer service” aspect of dining out. Good for the socially anxious though. It was nice but I’m not sure I’d go back!
However they’re short on staff and somewhat expensive. Therefore ordering is all via phone and bar code. Other than that there’s not much to complain about this restaurant. If you’re passing by the Philly suburbs and craving Thai food, this place won’t disappoint you.
ETA: We came back! Ate at the restaurant. This place is SO cute! So many plants, you scan a QR code at your table and the whole process is so seamless! We ordered the same meals They were delicious!